Using a touchscreen monitor to sign within a website issue












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I have web service that I use and within it they have a signature feature. I can sign in the box with my mouse with the button clicked and with my surface pen with the button clicked. I also have a drawing pad and if I set a setting within the driver software I can use it to sign without pressing a button on the pen.



However, when I try to use a touchscreen monitor with my finger or a regular stylus it doesn't mark within the signature box. If i tap with my finger it makes a small mark but doesn't recognize that I am holding my finger down and keep drawing the signature.



Does anyone know of a setting either in the monitor driver, browser or other that I can change to make it work. The company providing the web service refuses to help.



Kevin










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    0















    I have web service that I use and within it they have a signature feature. I can sign in the box with my mouse with the button clicked and with my surface pen with the button clicked. I also have a drawing pad and if I set a setting within the driver software I can use it to sign without pressing a button on the pen.



    However, when I try to use a touchscreen monitor with my finger or a regular stylus it doesn't mark within the signature box. If i tap with my finger it makes a small mark but doesn't recognize that I am holding my finger down and keep drawing the signature.



    Does anyone know of a setting either in the monitor driver, browser or other that I can change to make it work. The company providing the web service refuses to help.



    Kevin










    share|improve this question

























      0












      0








      0








      I have web service that I use and within it they have a signature feature. I can sign in the box with my mouse with the button clicked and with my surface pen with the button clicked. I also have a drawing pad and if I set a setting within the driver software I can use it to sign without pressing a button on the pen.



      However, when I try to use a touchscreen monitor with my finger or a regular stylus it doesn't mark within the signature box. If i tap with my finger it makes a small mark but doesn't recognize that I am holding my finger down and keep drawing the signature.



      Does anyone know of a setting either in the monitor driver, browser or other that I can change to make it work. The company providing the web service refuses to help.



      Kevin










      share|improve this question














      I have web service that I use and within it they have a signature feature. I can sign in the box with my mouse with the button clicked and with my surface pen with the button clicked. I also have a drawing pad and if I set a setting within the driver software I can use it to sign without pressing a button on the pen.



      However, when I try to use a touchscreen monitor with my finger or a regular stylus it doesn't mark within the signature box. If i tap with my finger it makes a small mark but doesn't recognize that I am holding my finger down and keep drawing the signature.



      Does anyone know of a setting either in the monitor driver, browser or other that I can change to make it work. The company providing the web service refuses to help.



      Kevin







      touchscreen






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      share|improve this question










      asked Jan 31 at 17:04









      sKevinsKevin

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