Sophos OpenVPN client cannot connect












0















A Windows 10 client PC cannot connect to Sophos VPN server.




  • Other identical Windows 10 machines on the same network can connect.

  • The machine used to be able to connect


The entirety of the Sophos log is:



Tue Jan 08 13:20:27 2019 OpenVPN 2.3.8 i686-w64-mingw32 [SSL (OpenSSL)] [LZO] [IPv6] built on Jun 23 2017
Tue Jan 08 13:20:27 2019 library versions: OpenSSL 1.0.2l 25 May 2017, LZO 2.09
Enter Management Password:
Tue Jan 08 13:20:27 2019 MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:25340
Tue Jan 08 13:20:27 2019 Need hold release from management interface, waiting...


Steps taken




  • Uninstall Sophos client software

  • Network reset (Settings -> Network reset)

  • Reset Windows Firewall to default (Windows Defender Firewall with Advanced Security -> Restore Default Policy)

  • Turn off firewall of domain-joined PC (Windows Defender Firewall with Advanced Security -> Windows Defender Firewall Properties -> Firewall State -> Off

  • Reboot

  • Reinstall Sophos Client


Hint



Reinstalling the Sophos VPN Client does not:




  • prompt the user to allow installation of the unsigned driver

  • prompt the user for credentials


So, obviously, the Sophos VPN Uninstall feature does not uninstall Sophos VPN.










share|improve this question



























    0















    A Windows 10 client PC cannot connect to Sophos VPN server.




    • Other identical Windows 10 machines on the same network can connect.

    • The machine used to be able to connect


    The entirety of the Sophos log is:



    Tue Jan 08 13:20:27 2019 OpenVPN 2.3.8 i686-w64-mingw32 [SSL (OpenSSL)] [LZO] [IPv6] built on Jun 23 2017
    Tue Jan 08 13:20:27 2019 library versions: OpenSSL 1.0.2l 25 May 2017, LZO 2.09
    Enter Management Password:
    Tue Jan 08 13:20:27 2019 MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:25340
    Tue Jan 08 13:20:27 2019 Need hold release from management interface, waiting...


    Steps taken




    • Uninstall Sophos client software

    • Network reset (Settings -> Network reset)

    • Reset Windows Firewall to default (Windows Defender Firewall with Advanced Security -> Restore Default Policy)

    • Turn off firewall of domain-joined PC (Windows Defender Firewall with Advanced Security -> Windows Defender Firewall Properties -> Firewall State -> Off

    • Reboot

    • Reinstall Sophos Client


    Hint



    Reinstalling the Sophos VPN Client does not:




    • prompt the user to allow installation of the unsigned driver

    • prompt the user for credentials


    So, obviously, the Sophos VPN Uninstall feature does not uninstall Sophos VPN.










    share|improve this question

























      0












      0








      0








      A Windows 10 client PC cannot connect to Sophos VPN server.




      • Other identical Windows 10 machines on the same network can connect.

      • The machine used to be able to connect


      The entirety of the Sophos log is:



      Tue Jan 08 13:20:27 2019 OpenVPN 2.3.8 i686-w64-mingw32 [SSL (OpenSSL)] [LZO] [IPv6] built on Jun 23 2017
      Tue Jan 08 13:20:27 2019 library versions: OpenSSL 1.0.2l 25 May 2017, LZO 2.09
      Enter Management Password:
      Tue Jan 08 13:20:27 2019 MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:25340
      Tue Jan 08 13:20:27 2019 Need hold release from management interface, waiting...


      Steps taken




      • Uninstall Sophos client software

      • Network reset (Settings -> Network reset)

      • Reset Windows Firewall to default (Windows Defender Firewall with Advanced Security -> Restore Default Policy)

      • Turn off firewall of domain-joined PC (Windows Defender Firewall with Advanced Security -> Windows Defender Firewall Properties -> Firewall State -> Off

      • Reboot

      • Reinstall Sophos Client


      Hint



      Reinstalling the Sophos VPN Client does not:




      • prompt the user to allow installation of the unsigned driver

      • prompt the user for credentials


      So, obviously, the Sophos VPN Uninstall feature does not uninstall Sophos VPN.










      share|improve this question














      A Windows 10 client PC cannot connect to Sophos VPN server.




      • Other identical Windows 10 machines on the same network can connect.

      • The machine used to be able to connect


      The entirety of the Sophos log is:



      Tue Jan 08 13:20:27 2019 OpenVPN 2.3.8 i686-w64-mingw32 [SSL (OpenSSL)] [LZO] [IPv6] built on Jun 23 2017
      Tue Jan 08 13:20:27 2019 library versions: OpenSSL 1.0.2l 25 May 2017, LZO 2.09
      Enter Management Password:
      Tue Jan 08 13:20:27 2019 MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:25340
      Tue Jan 08 13:20:27 2019 Need hold release from management interface, waiting...


      Steps taken




      • Uninstall Sophos client software

      • Network reset (Settings -> Network reset)

      • Reset Windows Firewall to default (Windows Defender Firewall with Advanced Security -> Restore Default Policy)

      • Turn off firewall of domain-joined PC (Windows Defender Firewall with Advanced Security -> Windows Defender Firewall Properties -> Firewall State -> Off

      • Reboot

      • Reinstall Sophos Client


      Hint



      Reinstalling the Sophos VPN Client does not:




      • prompt the user to allow installation of the unsigned driver

      • prompt the user for credentials


      So, obviously, the Sophos VPN Uninstall feature does not uninstall Sophos VPN.







      windows-10 vpn sophos






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      share|improve this question











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      asked Jan 8 at 18:33









      Ian BoydIan Boyd

      12.9k38108159




      12.9k38108159






















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