How to deactivate Symantec.cloud protection without it immediately reactivating?












0















I need to temporarily disable Symantec.cloud 3.0 (on Windows 10) so I can test if it is interfering with another program.



I use the client settings screen to turn off protection (whereupon I am asked how long for and I usually answer 15 minutes). The problem is the protection turns on again after only a couple of seconds.



How can I temporarily turn off Symantec.cloud protection for the chosen duration without it immediately turning back on again?



(Uninstalling is not an option at this point.)










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    0















    I need to temporarily disable Symantec.cloud 3.0 (on Windows 10) so I can test if it is interfering with another program.



    I use the client settings screen to turn off protection (whereupon I am asked how long for and I usually answer 15 minutes). The problem is the protection turns on again after only a couple of seconds.



    How can I temporarily turn off Symantec.cloud protection for the chosen duration without it immediately turning back on again?



    (Uninstalling is not an option at this point.)










    share|improve this question



























      0












      0








      0








      I need to temporarily disable Symantec.cloud 3.0 (on Windows 10) so I can test if it is interfering with another program.



      I use the client settings screen to turn off protection (whereupon I am asked how long for and I usually answer 15 minutes). The problem is the protection turns on again after only a couple of seconds.



      How can I temporarily turn off Symantec.cloud protection for the chosen duration without it immediately turning back on again?



      (Uninstalling is not an option at this point.)










      share|improve this question
















      I need to temporarily disable Symantec.cloud 3.0 (on Windows 10) so I can test if it is interfering with another program.



      I use the client settings screen to turn off protection (whereupon I am asked how long for and I usually answer 15 minutes). The problem is the protection turns on again after only a couple of seconds.



      How can I temporarily turn off Symantec.cloud protection for the chosen duration without it immediately turning back on again?



      (Uninstalling is not an option at this point.)







      anti-virus






      share|improve this question















      share|improve this question













      share|improve this question




      share|improve this question








      edited Jan 5 at 22:44









      fixer1234

      18.7k144982




      18.7k144982










      asked Jan 5 at 14:17









      authentictechauthentictech

      2031315




      2031315






















          1 Answer
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          You can do this through the Symantec web management dashboard. I don't have access to one right now so I can't tell you the exact steps.



          As an alternative to temporarily disabling protection, you can create a new client group in the dashboard and specify that all of the protection be disabled for members of that group. Then assign your client to that group. Once this is done, check for updates on the client workstation to force it to immediately update it's settings to match the dashboard.






          share|improve this answer
























          • Thanks. As it's a client's work PC it's probably managed by their network admin.

            – authentictech
            Jan 5 at 14:45






          • 1





            Oh yes. If you're not the admin then there's not anything you'll be able to do about it.

            – Twisty Impersonator
            Jan 5 at 17:48











          Your Answer








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          1 Answer
          1






          active

          oldest

          votes








          1 Answer
          1






          active

          oldest

          votes









          active

          oldest

          votes






          active

          oldest

          votes









          1














          You can do this through the Symantec web management dashboard. I don't have access to one right now so I can't tell you the exact steps.



          As an alternative to temporarily disabling protection, you can create a new client group in the dashboard and specify that all of the protection be disabled for members of that group. Then assign your client to that group. Once this is done, check for updates on the client workstation to force it to immediately update it's settings to match the dashboard.






          share|improve this answer
























          • Thanks. As it's a client's work PC it's probably managed by their network admin.

            – authentictech
            Jan 5 at 14:45






          • 1





            Oh yes. If you're not the admin then there's not anything you'll be able to do about it.

            – Twisty Impersonator
            Jan 5 at 17:48
















          1














          You can do this through the Symantec web management dashboard. I don't have access to one right now so I can't tell you the exact steps.



          As an alternative to temporarily disabling protection, you can create a new client group in the dashboard and specify that all of the protection be disabled for members of that group. Then assign your client to that group. Once this is done, check for updates on the client workstation to force it to immediately update it's settings to match the dashboard.






          share|improve this answer
























          • Thanks. As it's a client's work PC it's probably managed by their network admin.

            – authentictech
            Jan 5 at 14:45






          • 1





            Oh yes. If you're not the admin then there's not anything you'll be able to do about it.

            – Twisty Impersonator
            Jan 5 at 17:48














          1












          1








          1







          You can do this through the Symantec web management dashboard. I don't have access to one right now so I can't tell you the exact steps.



          As an alternative to temporarily disabling protection, you can create a new client group in the dashboard and specify that all of the protection be disabled for members of that group. Then assign your client to that group. Once this is done, check for updates on the client workstation to force it to immediately update it's settings to match the dashboard.






          share|improve this answer













          You can do this through the Symantec web management dashboard. I don't have access to one right now so I can't tell you the exact steps.



          As an alternative to temporarily disabling protection, you can create a new client group in the dashboard and specify that all of the protection be disabled for members of that group. Then assign your client to that group. Once this is done, check for updates on the client workstation to force it to immediately update it's settings to match the dashboard.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Jan 5 at 14:34









          Twisty ImpersonatorTwisty Impersonator

          18.4k146599




          18.4k146599













          • Thanks. As it's a client's work PC it's probably managed by their network admin.

            – authentictech
            Jan 5 at 14:45






          • 1





            Oh yes. If you're not the admin then there's not anything you'll be able to do about it.

            – Twisty Impersonator
            Jan 5 at 17:48



















          • Thanks. As it's a client's work PC it's probably managed by their network admin.

            – authentictech
            Jan 5 at 14:45






          • 1





            Oh yes. If you're not the admin then there's not anything you'll be able to do about it.

            – Twisty Impersonator
            Jan 5 at 17:48

















          Thanks. As it's a client's work PC it's probably managed by their network admin.

          – authentictech
          Jan 5 at 14:45





          Thanks. As it's a client's work PC it's probably managed by their network admin.

          – authentictech
          Jan 5 at 14:45




          1




          1





          Oh yes. If you're not the admin then there's not anything you'll be able to do about it.

          – Twisty Impersonator
          Jan 5 at 17:48





          Oh yes. If you're not the admin then there's not anything you'll be able to do about it.

          – Twisty Impersonator
          Jan 5 at 17:48


















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