Why are my Outlook sent emails “disappearing” from the Sent messages folder?
I'm using Outlook 2007 with IMAP. I've configured sent messages to be put in the server-based "Sent" folder of my IMAP account. When I send emails, the email will briefly appear in the Sent messages folder and then disappear. They might appear for just a few seconds up to an hour or so. By "disappear" I mean that the messages are no longer in the list, and doing a search across all folders (I created a Search Folder to search for all messages) the message does not come up at all. I had a number of rules but I disabled them all and the problem still occurs. In addition I disabled AutoArchiving and ensured that there were no filters on the Sent folder.
email microsoft-outlook microsoft-outlook-2007 imap
asked May 14 '12 at 20:40
MattMatt
1,385124255
|
show 1 more comment
I'm using Outlook 2007 with IMAP. I've configured sent messages to be put in the server-based "Sent" folder of my IMAP account. When I send emails, the email will briefly appear in the Sent messages folder and then disappear. They might appear for just a few seconds up to an hour or so. By "disappear" I mean that the messages are no longer in the list, and doing a search across all folders (I created a Search Folder to search for all messages) the message does not come up at all. I had a number of rules but I disabled them all and the problem still occurs. In addition I disabled AutoArchiving and ensured that there were no filters on the Sent folder.
email microsoft-outlook microsoft-outlook-2007 imap
asked May 14 '12 at 20:40
MattMatt
1,385124255
Have you checked archives? You might have Outlook set to Archive on some crazy fast schedule.
– Unfundednut
May 14 '12 at 20:47
@MrStatic - I did. My archive file wasn't open so I opened it and browsed it, as well as made a search folder in there with no results.
– Matt
May 14 '12 at 20:52
Is there a web interface for your imap connection that you may be able to check? Is it possible that rule setup by the imap hosts have started causing this behavior?
– user76211
May 14 '12 at 21:17
@francisswest - There is. I checked that too - I searched all folders and I don't see the emails. What do you mean rule setup by the imap hosts?
– Matt
May 14 '12 at 22:08
Outlook has a setting to "keep replies with original message" if your original message was in a sub-folder (not Inbox). Moreover, this might be your IMAP server playing tricks, and not an Outlook problem at all...
– haimg
May 14 '12 at 23:23
|
show 1 more comment
I'm using Outlook 2007 with IMAP. I've configured sent messages to be put in the server-based "Sent" folder of my IMAP account. When I send emails, the email will briefly appear in the Sent messages folder and then disappear. They might appear for just a few seconds up to an hour or so. By "disappear" I mean that the messages are no longer in the list, and doing a search across all folders (I created a Search Folder to search for all messages) the message does not come up at all. I had a number of rules but I disabled them all and the problem still occurs. In addition I disabled AutoArchiving and ensured that there were no filters on the Sent folder.
email microsoft-outlook microsoft-outlook-2007 imap
asked May 14 '12 at 20:40
MattMatt
1,385124255
I'm using Outlook 2007 with IMAP. I've configured sent messages to be put in the server-based "Sent" folder of my IMAP account. When I send emails, the email will briefly appear in the Sent messages folder and then disappear. They might appear for just a few seconds up to an hour or so. By "disappear" I mean that the messages are no longer in the list, and doing a search across all folders (I created a Search Folder to search for all messages) the message does not come up at all. I had a number of rules but I disabled them all and the problem still occurs. In addition I disabled AutoArchiving and ensured that there were no filters on the Sent folder.
email microsoft-outlook microsoft-outlook-2007 imap
email microsoft-outlook microsoft-outlook-2007 imap
asked May 14 '12 at 20:40
MattMatt
1,385124255
asked May 14 '12 at 20:40
MattMatt
1,385124255
edited May 14 '12 at 20:59
Matt
asked May 14 '12 at 20:40
MattMatt
1,385124255
asked May 14 '12 at 20:40
MattMatt
1,385124255
asked May 14 '12 at 20:40
MattMatt
1,385124255
1,385124255
Have you checked archives? You might have Outlook set to Archive on some crazy fast schedule.
– Unfundednut
May 14 '12 at 20:47
@MrStatic - I did. My archive file wasn't open so I opened it and browsed it, as well as made a search folder in there with no results.
– Matt
May 14 '12 at 20:52
Is there a web interface for your imap connection that you may be able to check? Is it possible that rule setup by the imap hosts have started causing this behavior?
– user76211
May 14 '12 at 21:17
@francisswest - There is. I checked that too - I searched all folders and I don't see the emails. What do you mean rule setup by the imap hosts?
– Matt
May 14 '12 at 22:08
Outlook has a setting to "keep replies with original message" if your original message was in a sub-folder (not Inbox). Moreover, this might be your IMAP server playing tricks, and not an Outlook problem at all...
– haimg
May 14 '12 at 23:23
|
show 1 more comment
Have you checked archives? You might have Outlook set to Archive on some crazy fast schedule.
– Unfundednut
May 14 '12 at 20:47
@MrStatic - I did. My archive file wasn't open so I opened it and browsed it, as well as made a search folder in there with no results.
– Matt
May 14 '12 at 20:52
Is there a web interface for your imap connection that you may be able to check? Is it possible that rule setup by the imap hosts have started causing this behavior?
– user76211
May 14 '12 at 21:17
@francisswest - There is. I checked that too - I searched all folders and I don't see the emails. What do you mean rule setup by the imap hosts?
– Matt
May 14 '12 at 22:08
Outlook has a setting to "keep replies with original message" if your original message was in a sub-folder (not Inbox). Moreover, this might be your IMAP server playing tricks, and not an Outlook problem at all...
– haimg
May 14 '12 at 23:23
Have you checked archives? You might have Outlook set to Archive on some crazy fast schedule.
– Unfundednut
May 14 '12 at 20:47
Have you checked archives? You might have Outlook set to Archive on some crazy fast schedule.
– Unfundednut
May 14 '12 at 20:47
@MrStatic - I did. My archive file wasn't open so I opened it and browsed it, as well as made a search folder in there with no results.
– Matt
May 14 '12 at 20:52
@MrStatic - I did. My archive file wasn't open so I opened it and browsed it, as well as made a search folder in there with no results.
– Matt
May 14 '12 at 20:52
Is there a web interface for your imap connection that you may be able to check? Is it possible that rule setup by the imap hosts have started causing this behavior?
– user76211
May 14 '12 at 21:17
Is there a web interface for your imap connection that you may be able to check? Is it possible that rule setup by the imap hosts have started causing this behavior?
– user76211
May 14 '12 at 21:17
@francisswest - There is. I checked that too - I searched all folders and I don't see the emails. What do you mean rule setup by the imap hosts?
– Matt
May 14 '12 at 22:08
@francisswest - There is. I checked that too - I searched all folders and I don't see the emails. What do you mean rule setup by the imap hosts?
– Matt
May 14 '12 at 22:08
Outlook has a setting to "keep replies with original message" if your original message was in a sub-folder (not Inbox). Moreover, this might be your IMAP server playing tricks, and not an Outlook problem at all...
– haimg
May 14 '12 at 23:23
Outlook has a setting to "keep replies with original message" if your original message was in a sub-folder (not Inbox). Moreover, this might be your IMAP server playing tricks, and not an Outlook problem at all...
– haimg
May 14 '12 at 23:23
|
show 1 more comment
2 Answers
2
active
oldest
votes
Hi
I've not got enough magic internet points to add this as a comment but I had the same problem. even after checking all troubleshooting stuff mentioned here and elsewhere.
My solution was to delete the following:
OutlPrnt
Outcmd.dat
Outlook.srs
Outlook.xml
(my mail profile is called outlook)
and I left the Outlook.NK2 file in tact then rebooted and it worked.
Back up these files before deleting just in-case it breaks anything.
answered Apr 23 '15 at 11:12
HitchmoHitchmo
1212
add a comment |
FOUND: I experienced just within the last few days certain "sent" emails that were no where to be found ... at least, not in the conventional Outlook folders. I found them in my icloud sent folder. Don't know why they appeared there, and I don't use the name@icloud.com email function, but now I know where they are and will resolve the issue from there (probably deleting the iClould email account.
answered Mar 21 '18 at 18:53
Jim E.Jim E.
111
add a comment |
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2 Answers
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2 Answers
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active
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Hi
I've not got enough magic internet points to add this as a comment but I had the same problem. even after checking all troubleshooting stuff mentioned here and elsewhere.
My solution was to delete the following:
OutlPrnt
Outcmd.dat
Outlook.srs
Outlook.xml
(my mail profile is called outlook)
and I left the Outlook.NK2 file in tact then rebooted and it worked.
Back up these files before deleting just in-case it breaks anything.
answered Apr 23 '15 at 11:12
HitchmoHitchmo
1212
add a comment |
Hi
I've not got enough magic internet points to add this as a comment but I had the same problem. even after checking all troubleshooting stuff mentioned here and elsewhere.
My solution was to delete the following:
OutlPrnt
Outcmd.dat
Outlook.srs
Outlook.xml
(my mail profile is called outlook)
and I left the Outlook.NK2 file in tact then rebooted and it worked.
Back up these files before deleting just in-case it breaks anything.
answered Apr 23 '15 at 11:12
HitchmoHitchmo
1212
add a comment |
Hi
I've not got enough magic internet points to add this as a comment but I had the same problem. even after checking all troubleshooting stuff mentioned here and elsewhere.
My solution was to delete the following:
OutlPrnt
Outcmd.dat
Outlook.srs
Outlook.xml
(my mail profile is called outlook)
and I left the Outlook.NK2 file in tact then rebooted and it worked.
Back up these files before deleting just in-case it breaks anything.
answered Apr 23 '15 at 11:12
HitchmoHitchmo
1212
Hi
I've not got enough magic internet points to add this as a comment but I had the same problem. even after checking all troubleshooting stuff mentioned here and elsewhere.
My solution was to delete the following:
OutlPrnt
Outcmd.dat
Outlook.srs
Outlook.xml
(my mail profile is called outlook)
and I left the Outlook.NK2 file in tact then rebooted and it worked.
Back up these files before deleting just in-case it breaks anything.
answered Apr 23 '15 at 11:12
HitchmoHitchmo
1212
edited Apr 23 '15 at 11:18
answered Apr 23 '15 at 11:12
HitchmoHitchmo
1212
answered Apr 23 '15 at 11:12
HitchmoHitchmo
1212
answered Apr 23 '15 at 11:12
HitchmoHitchmo
1212
1212
add a comment |
add a comment |
FOUND: I experienced just within the last few days certain "sent" emails that were no where to be found ... at least, not in the conventional Outlook folders. I found them in my icloud sent folder. Don't know why they appeared there, and I don't use the name@icloud.com email function, but now I know where they are and will resolve the issue from there (probably deleting the iClould email account.
answered Mar 21 '18 at 18:53
Jim E.Jim E.
111
add a comment |
FOUND: I experienced just within the last few days certain "sent" emails that were no where to be found ... at least, not in the conventional Outlook folders. I found them in my icloud sent folder. Don't know why they appeared there, and I don't use the name@icloud.com email function, but now I know where they are and will resolve the issue from there (probably deleting the iClould email account.
answered Mar 21 '18 at 18:53
Jim E.Jim E.
111
add a comment |
FOUND: I experienced just within the last few days certain "sent" emails that were no where to be found ... at least, not in the conventional Outlook folders. I found them in my icloud sent folder. Don't know why they appeared there, and I don't use the name@icloud.com email function, but now I know where they are and will resolve the issue from there (probably deleting the iClould email account.
answered Mar 21 '18 at 18:53
Jim E.Jim E.
111
FOUND: I experienced just within the last few days certain "sent" emails that were no where to be found ... at least, not in the conventional Outlook folders. I found them in my icloud sent folder. Don't know why they appeared there, and I don't use the name@icloud.com email function, but now I know where they are and will resolve the issue from there (probably deleting the iClould email account.
answered Mar 21 '18 at 18:53
Jim E.Jim E.
111
answered Mar 21 '18 at 18:53
Jim E.Jim E.
111
answered Mar 21 '18 at 18:53
Jim E.Jim E.
111
answered Mar 21 '18 at 18:53
Jim E.Jim E.
111
111
add a comment |
add a comment |
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Have you checked archives? You might have Outlook set to Archive on some crazy fast schedule.
– Unfundednut
May 14 '12 at 20:47
@MrStatic - I did. My archive file wasn't open so I opened it and browsed it, as well as made a search folder in there with no results.
– Matt
May 14 '12 at 20:52
Is there a web interface for your imap connection that you may be able to check? Is it possible that rule setup by the imap hosts have started causing this behavior?
– user76211
May 14 '12 at 21:17
@francisswest - There is. I checked that too - I searched all folders and I don't see the emails. What do you mean rule setup by the imap hosts?
– Matt
May 14 '12 at 22:08
Outlook has a setting to "keep replies with original message" if your original message was in a sub-folder (not Inbox). Moreover, this might be your IMAP server playing tricks, and not an Outlook problem at all...
– haimg
May 14 '12 at 23:23