Reinstalling OEM Windows 7 Without Original Disc?
.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty,.everyoneloves__bot-mid-leaderboard:empty{ height:90px;width:728px;box-sizing:border-box;
}
My grandfathers 2 year old Dell laptop recently suffered a hard drive failure. I purchased a replacement hard drive and installed it for him.
Unfortunately no Windows disc was provided with the laptop. But there is a Windows 7 Home Premium license key printed on the case. I have a copy of Windows 7 Home Premium so I used this disc when reinstalling and it accepted his license key.
A few days later it started giving an error saying the installation is not genuine. I've contacted both Microsoft and Dell support, each is passing the blame to the other.
Was wondering does anyone here have suggestions for how to reinstall and activate OEM copies of Windows 7 without purchasing a new license?
Thanks
windows-7 hard-drive windows-installation hard-drive-failure windows-activation
asked Nov 24 '13 at 17:57
ChrisChris
612
add a comment |
My grandfathers 2 year old Dell laptop recently suffered a hard drive failure. I purchased a replacement hard drive and installed it for him.
Unfortunately no Windows disc was provided with the laptop. But there is a Windows 7 Home Premium license key printed on the case. I have a copy of Windows 7 Home Premium so I used this disc when reinstalling and it accepted his license key.
A few days later it started giving an error saying the installation is not genuine. I've contacted both Microsoft and Dell support, each is passing the blame to the other.
Was wondering does anyone here have suggestions for how to reinstall and activate OEM copies of Windows 7 without purchasing a new license?
Thanks
windows-7 hard-drive windows-installation hard-drive-failure windows-activation
asked Nov 24 '13 at 17:57
ChrisChris
612
2
Microsoft is the only one can help with activation issues. You need to use the phone activation method for the best results. In other words it should have worked.
– Ramhound
Nov 24 '13 at 18:00
@Chenmunka I didn't get a disc from Dell. There was a recovery partition but the hard drive has since been replaced.
– Chris
Nov 24 '13 at 19:59
It's not a copy it's a genuine windows 7 home premium disc. I used the license key printed on the laptop. It installs but it doesn't activate. Since Dell don't supply a reinstall disc, on replacing the hard drives how are customers supposed to use their windows license?
– Chris
Nov 25 '13 at 0:39
add a comment |
My grandfathers 2 year old Dell laptop recently suffered a hard drive failure. I purchased a replacement hard drive and installed it for him.
Unfortunately no Windows disc was provided with the laptop. But there is a Windows 7 Home Premium license key printed on the case. I have a copy of Windows 7 Home Premium so I used this disc when reinstalling and it accepted his license key.
A few days later it started giving an error saying the installation is not genuine. I've contacted both Microsoft and Dell support, each is passing the blame to the other.
Was wondering does anyone here have suggestions for how to reinstall and activate OEM copies of Windows 7 without purchasing a new license?
Thanks
windows-7 hard-drive windows-installation hard-drive-failure windows-activation
asked Nov 24 '13 at 17:57
ChrisChris
612
My grandfathers 2 year old Dell laptop recently suffered a hard drive failure. I purchased a replacement hard drive and installed it for him.
Unfortunately no Windows disc was provided with the laptop. But there is a Windows 7 Home Premium license key printed on the case. I have a copy of Windows 7 Home Premium so I used this disc when reinstalling and it accepted his license key.
A few days later it started giving an error saying the installation is not genuine. I've contacted both Microsoft and Dell support, each is passing the blame to the other.
Was wondering does anyone here have suggestions for how to reinstall and activate OEM copies of Windows 7 without purchasing a new license?
Thanks
windows-7 hard-drive windows-installation hard-drive-failure windows-activation
windows-7 hard-drive windows-installation hard-drive-failure windows-activation
asked Nov 24 '13 at 17:57
ChrisChris
612
asked Nov 24 '13 at 17:57
ChrisChris
612
asked Nov 24 '13 at 17:57
ChrisChris
612
asked Nov 24 '13 at 17:57
ChrisChris
612
asked Nov 24 '13 at 17:57
ChrisChris
612
612
2
Microsoft is the only one can help with activation issues. You need to use the phone activation method for the best results. In other words it should have worked.
– Ramhound
Nov 24 '13 at 18:00
@Chenmunka I didn't get a disc from Dell. There was a recovery partition but the hard drive has since been replaced.
– Chris
Nov 24 '13 at 19:59
It's not a copy it's a genuine windows 7 home premium disc. I used the license key printed on the laptop. It installs but it doesn't activate. Since Dell don't supply a reinstall disc, on replacing the hard drives how are customers supposed to use their windows license?
– Chris
Nov 25 '13 at 0:39
add a comment |
2
Microsoft is the only one can help with activation issues. You need to use the phone activation method for the best results. In other words it should have worked.
– Ramhound
Nov 24 '13 at 18:00
@Chenmunka I didn't get a disc from Dell. There was a recovery partition but the hard drive has since been replaced.
– Chris
Nov 24 '13 at 19:59
It's not a copy it's a genuine windows 7 home premium disc. I used the license key printed on the laptop. It installs but it doesn't activate. Since Dell don't supply a reinstall disc, on replacing the hard drives how are customers supposed to use their windows license?
– Chris
Nov 25 '13 at 0:39
2
2
Microsoft is the only one can help with activation issues. You need to use the phone activation method for the best results. In other words it should have worked.
– Ramhound
Nov 24 '13 at 18:00
Microsoft is the only one can help with activation issues. You need to use the phone activation method for the best results. In other words it should have worked.
– Ramhound
Nov 24 '13 at 18:00
@Chenmunka I didn't get a disc from Dell. There was a recovery partition but the hard drive has since been replaced.
– Chris
Nov 24 '13 at 19:59
@Chenmunka I didn't get a disc from Dell. There was a recovery partition but the hard drive has since been replaced.
– Chris
Nov 24 '13 at 19:59
It's not a copy it's a genuine windows 7 home premium disc. I used the license key printed on the laptop. It installs but it doesn't activate. Since Dell don't supply a reinstall disc, on replacing the hard drives how are customers supposed to use their windows license?
– Chris
Nov 25 '13 at 0:39
It's not a copy it's a genuine windows 7 home premium disc. I used the license key printed on the laptop. It installs but it doesn't activate. Since Dell don't supply a reinstall disc, on replacing the hard drives how are customers supposed to use their windows license?
– Chris
Nov 25 '13 at 0:39
add a comment |
1 Answer
1
active
oldest
votes
As you have a DELL OEM Computer adhering to windows hardware certifications (SLIC 2.1 in BIOS), you only need the DELL .XRM-MS certificate and the DELL OEM:SLP key to activate.
As others have stated, the reason you are not activated is because the fancy hologram non-DELL DVD you used does not have the proper .XRM-MS cert to activate you, even though it is a legit DVD.
Not sure why COA key did not work or why phone activation people did not help you, but if you track down the cert and OEM:SLP key you can fix yourself with some SLMGR.vbs commands. Find the cert buried in your old HDD's system32 folder or google for it.
slmgr.vbs -ilc C:DELL.XRM-MS
slmgr.vbs -ipk XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
answered Dec 17 '13 at 6:07
Knuckle-DraggerKnuckle-Dragger
1,6771917
add a comment |
Your Answer
StackExchange.ready(function() {
var channelOptions = {
tags: "".split(" "),
id: "3"
};
initTagRenderer("".split(" "), "".split(" "), channelOptions);
StackExchange.using("externalEditor", function() {
// Have to fire editor after snippets, if snippets enabled
if (StackExchange.settings.snippets.snippetsEnabled) {
StackExchange.using("snippets", function() {
createEditor();
});
}
else {
createEditor();
}
});
function createEditor() {
StackExchange.prepareEditor({
heartbeatType: 'answer',
autoActivateHeartbeat: false,
convertImagesToLinks: true,
noModals: true,
showLowRepImageUploadWarning: true,
reputationToPostImages: 10,
bindNavPrevention: true,
postfix: "",
imageUploader: {
brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
allowUrls: true
},
onDemand: true,
discardSelector: ".discard-answer"
,immediatelyShowMarkdownHelp:true
});
}
});
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function () {
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fsuperuser.com%2fquestions%2f680067%2freinstalling-oem-windows-7-without-original-disc%23new-answer', 'question_page');
}
);
Post as a guest
Required, but never shown
1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
As you have a DELL OEM Computer adhering to windows hardware certifications (SLIC 2.1 in BIOS), you only need the DELL .XRM-MS certificate and the DELL OEM:SLP key to activate.
As others have stated, the reason you are not activated is because the fancy hologram non-DELL DVD you used does not have the proper .XRM-MS cert to activate you, even though it is a legit DVD.
Not sure why COA key did not work or why phone activation people did not help you, but if you track down the cert and OEM:SLP key you can fix yourself with some SLMGR.vbs commands. Find the cert buried in your old HDD's system32 folder or google for it.
slmgr.vbs -ilc C:DELL.XRM-MS
slmgr.vbs -ipk XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
answered Dec 17 '13 at 6:07
Knuckle-DraggerKnuckle-Dragger
1,6771917
add a comment |
As you have a DELL OEM Computer adhering to windows hardware certifications (SLIC 2.1 in BIOS), you only need the DELL .XRM-MS certificate and the DELL OEM:SLP key to activate.
As others have stated, the reason you are not activated is because the fancy hologram non-DELL DVD you used does not have the proper .XRM-MS cert to activate you, even though it is a legit DVD.
Not sure why COA key did not work or why phone activation people did not help you, but if you track down the cert and OEM:SLP key you can fix yourself with some SLMGR.vbs commands. Find the cert buried in your old HDD's system32 folder or google for it.
slmgr.vbs -ilc C:DELL.XRM-MS
slmgr.vbs -ipk XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
answered Dec 17 '13 at 6:07
Knuckle-DraggerKnuckle-Dragger
1,6771917
add a comment |
As you have a DELL OEM Computer adhering to windows hardware certifications (SLIC 2.1 in BIOS), you only need the DELL .XRM-MS certificate and the DELL OEM:SLP key to activate.
As others have stated, the reason you are not activated is because the fancy hologram non-DELL DVD you used does not have the proper .XRM-MS cert to activate you, even though it is a legit DVD.
Not sure why COA key did not work or why phone activation people did not help you, but if you track down the cert and OEM:SLP key you can fix yourself with some SLMGR.vbs commands. Find the cert buried in your old HDD's system32 folder or google for it.
slmgr.vbs -ilc C:DELL.XRM-MS
slmgr.vbs -ipk XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
answered Dec 17 '13 at 6:07
Knuckle-DraggerKnuckle-Dragger
1,6771917
As you have a DELL OEM Computer adhering to windows hardware certifications (SLIC 2.1 in BIOS), you only need the DELL .XRM-MS certificate and the DELL OEM:SLP key to activate.
As others have stated, the reason you are not activated is because the fancy hologram non-DELL DVD you used does not have the proper .XRM-MS cert to activate you, even though it is a legit DVD.
Not sure why COA key did not work or why phone activation people did not help you, but if you track down the cert and OEM:SLP key you can fix yourself with some SLMGR.vbs commands. Find the cert buried in your old HDD's system32 folder or google for it.
slmgr.vbs -ilc C:DELL.XRM-MS
slmgr.vbs -ipk XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
answered Dec 17 '13 at 6:07
Knuckle-DraggerKnuckle-Dragger
1,6771917
answered Dec 17 '13 at 6:07
Knuckle-DraggerKnuckle-Dragger
1,6771917
answered Dec 17 '13 at 6:07
Knuckle-DraggerKnuckle-Dragger
1,6771917
answered Dec 17 '13 at 6:07
Knuckle-DraggerKnuckle-Dragger
1,6771917
1,6771917
add a comment |
add a comment |
Thanks for contributing an answer to Super User!
- Please be sure to answer the question. Provide details and share your research!
But avoid …
- Asking for help, clarification, or responding to other answers.
- Making statements based on opinion; back them up with references or personal experience.
To learn more, see our tips on writing great answers.
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function () {
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fsuperuser.com%2fquestions%2f680067%2freinstalling-oem-windows-7-without-original-disc%23new-answer', 'question_page');
}
);
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
2
Microsoft is the only one can help with activation issues. You need to use the phone activation method for the best results. In other words it should have worked.
– Ramhound
Nov 24 '13 at 18:00
@Chenmunka I didn't get a disc from Dell. There was a recovery partition but the hard drive has since been replaced.
– Chris
Nov 24 '13 at 19:59
It's not a copy it's a genuine windows 7 home premium disc. I used the license key printed on the laptop. It installs but it doesn't activate. Since Dell don't supply a reinstall disc, on replacing the hard drives how are customers supposed to use their windows license?
– Chris
Nov 25 '13 at 0:39