I can't seem to use Remote Desktop Connection on my laptop if I plug in a monitor












0















For whatever reason, if I plug in a monitor (benq gw2765ht) to my laptop via hdmi (XPS 9560 running Windows 10 Home), I cannot use Remote Desktop Connection.



After logging in, the screen immediately turns black and closes right away. Yet if I plug out the monitor, it seems to work fine.



Anyone have an idea why this is happening?










share|improve this question























  • Your question is very unclear, but I'm -guessing- that you mean that you are trying to RDP to your laptop while the laptop has an external monitor connected. Is that correct? If so, try changing the display resolution for the RDP connection before you connect.

    – Debra
    Jan 15 at 22:54











  • Thanks, changing resolution solved the issue.

    – 5areductase
    Jan 16 at 14:50
















0















For whatever reason, if I plug in a monitor (benq gw2765ht) to my laptop via hdmi (XPS 9560 running Windows 10 Home), I cannot use Remote Desktop Connection.



After logging in, the screen immediately turns black and closes right away. Yet if I plug out the monitor, it seems to work fine.



Anyone have an idea why this is happening?










share|improve this question























  • Your question is very unclear, but I'm -guessing- that you mean that you are trying to RDP to your laptop while the laptop has an external monitor connected. Is that correct? If so, try changing the display resolution for the RDP connection before you connect.

    – Debra
    Jan 15 at 22:54











  • Thanks, changing resolution solved the issue.

    – 5areductase
    Jan 16 at 14:50














0












0








0








For whatever reason, if I plug in a monitor (benq gw2765ht) to my laptop via hdmi (XPS 9560 running Windows 10 Home), I cannot use Remote Desktop Connection.



After logging in, the screen immediately turns black and closes right away. Yet if I plug out the monitor, it seems to work fine.



Anyone have an idea why this is happening?










share|improve this question














For whatever reason, if I plug in a monitor (benq gw2765ht) to my laptop via hdmi (XPS 9560 running Windows 10 Home), I cannot use Remote Desktop Connection.



After logging in, the screen immediately turns black and closes right away. Yet if I plug out the monitor, it seems to work fine.



Anyone have an idea why this is happening?







multiple-monitors remote-desktop






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked Jan 15 at 2:49









5areductase5areductase

1




1













  • Your question is very unclear, but I'm -guessing- that you mean that you are trying to RDP to your laptop while the laptop has an external monitor connected. Is that correct? If so, try changing the display resolution for the RDP connection before you connect.

    – Debra
    Jan 15 at 22:54











  • Thanks, changing resolution solved the issue.

    – 5areductase
    Jan 16 at 14:50



















  • Your question is very unclear, but I'm -guessing- that you mean that you are trying to RDP to your laptop while the laptop has an external monitor connected. Is that correct? If so, try changing the display resolution for the RDP connection before you connect.

    – Debra
    Jan 15 at 22:54











  • Thanks, changing resolution solved the issue.

    – 5areductase
    Jan 16 at 14:50

















Your question is very unclear, but I'm -guessing- that you mean that you are trying to RDP to your laptop while the laptop has an external monitor connected. Is that correct? If so, try changing the display resolution for the RDP connection before you connect.

– Debra
Jan 15 at 22:54





Your question is very unclear, but I'm -guessing- that you mean that you are trying to RDP to your laptop while the laptop has an external monitor connected. Is that correct? If so, try changing the display resolution for the RDP connection before you connect.

– Debra
Jan 15 at 22:54













Thanks, changing resolution solved the issue.

– 5areductase
Jan 16 at 14:50





Thanks, changing resolution solved the issue.

– 5areductase
Jan 16 at 14:50










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