Help! “Ground Loop” preventing new PC from booting with Cat5 plugged in. Is there a fix?












0















I just built a new PC for a friend. Everything works perfectly in my home but not his.



But when I delivered it and plugged everything in, we were plagued by (I'm assuming) Ground Loop issues. His speakers emit a loud buzz if I simply touch the speaker din/plug (or plug it into the PC), and the PC refuses to boot if I plug in his Ethernet cable (which I'm told can ALSO be a "Ground Loop" issue.)



I'm pretty sure the problems are related.



In trying to diagnose the problem, we've tried a different speaker cable and tried plugging the speakers into another outlet. (I haven't tried to diagnose the Ethernet issue yet.)



His previous computer had no such problem. Same speakers & Ethernet worked just fine in his previous computer before we started unplugging devices under his desk. His new PC (which I built) boots just fine when physically plugged into the Ethernet at my house and experiences no speaker buzz. The new PC isn't the problem.



It seems awfully strange that he would suddenly have this problem out of the blue, and I have no idea how to fix it. Can anyone help?



(PS: I know there are "Ground Loop" filters for the audio, and he could use WiFi for his Internet, but that's not a "fix", those are "workarounds".)










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migrated from electronics.stackexchange.com Jan 16 at 3:05


This question came from our site for electronics and electrical engineering professionals, students, and enthusiasts.



















  • Ethernet is unable to create a ground loop. Both sides are isolated. But this is a consumer electronics troubleshooting question, which has nothing to do with electronics design. Turn off network booting, and you'll probably be fine.

    – Jeroen3
    Jan 15 at 15:02






  • 5





    I would question @Jeroen3 comment, as you can get a ground loop if you're using shielded cables. So just don't use shielded cables.

    – Puffafish
    Jan 15 at 15:28






  • 1





    Did you use the same mains lead? Has he checked his sockets for ground fault or live/neutral swap? (this is country-dependent)

    – pjc50
    Jan 15 at 15:51











  • run the PC from a UPS on battery power .... do you still get the problems?

    – jsotola
    Jan 15 at 16:29











  • @Puffafish such ground loop is not in the signal path though.

    – Jeroen3
    Jan 15 at 18:50
















0















I just built a new PC for a friend. Everything works perfectly in my home but not his.



But when I delivered it and plugged everything in, we were plagued by (I'm assuming) Ground Loop issues. His speakers emit a loud buzz if I simply touch the speaker din/plug (or plug it into the PC), and the PC refuses to boot if I plug in his Ethernet cable (which I'm told can ALSO be a "Ground Loop" issue.)



I'm pretty sure the problems are related.



In trying to diagnose the problem, we've tried a different speaker cable and tried plugging the speakers into another outlet. (I haven't tried to diagnose the Ethernet issue yet.)



His previous computer had no such problem. Same speakers & Ethernet worked just fine in his previous computer before we started unplugging devices under his desk. His new PC (which I built) boots just fine when physically plugged into the Ethernet at my house and experiences no speaker buzz. The new PC isn't the problem.



It seems awfully strange that he would suddenly have this problem out of the blue, and I have no idea how to fix it. Can anyone help?



(PS: I know there are "Ground Loop" filters for the audio, and he could use WiFi for his Internet, but that's not a "fix", those are "workarounds".)










share|improve this question













migrated from electronics.stackexchange.com Jan 16 at 3:05


This question came from our site for electronics and electrical engineering professionals, students, and enthusiasts.



















  • Ethernet is unable to create a ground loop. Both sides are isolated. But this is a consumer electronics troubleshooting question, which has nothing to do with electronics design. Turn off network booting, and you'll probably be fine.

    – Jeroen3
    Jan 15 at 15:02






  • 5





    I would question @Jeroen3 comment, as you can get a ground loop if you're using shielded cables. So just don't use shielded cables.

    – Puffafish
    Jan 15 at 15:28






  • 1





    Did you use the same mains lead? Has he checked his sockets for ground fault or live/neutral swap? (this is country-dependent)

    – pjc50
    Jan 15 at 15:51











  • run the PC from a UPS on battery power .... do you still get the problems?

    – jsotola
    Jan 15 at 16:29











  • @Puffafish such ground loop is not in the signal path though.

    – Jeroen3
    Jan 15 at 18:50














0












0








0








I just built a new PC for a friend. Everything works perfectly in my home but not his.



But when I delivered it and plugged everything in, we were plagued by (I'm assuming) Ground Loop issues. His speakers emit a loud buzz if I simply touch the speaker din/plug (or plug it into the PC), and the PC refuses to boot if I plug in his Ethernet cable (which I'm told can ALSO be a "Ground Loop" issue.)



I'm pretty sure the problems are related.



In trying to diagnose the problem, we've tried a different speaker cable and tried plugging the speakers into another outlet. (I haven't tried to diagnose the Ethernet issue yet.)



His previous computer had no such problem. Same speakers & Ethernet worked just fine in his previous computer before we started unplugging devices under his desk. His new PC (which I built) boots just fine when physically plugged into the Ethernet at my house and experiences no speaker buzz. The new PC isn't the problem.



It seems awfully strange that he would suddenly have this problem out of the blue, and I have no idea how to fix it. Can anyone help?



(PS: I know there are "Ground Loop" filters for the audio, and he could use WiFi for his Internet, but that's not a "fix", those are "workarounds".)










share|improve this question














I just built a new PC for a friend. Everything works perfectly in my home but not his.



But when I delivered it and plugged everything in, we were plagued by (I'm assuming) Ground Loop issues. His speakers emit a loud buzz if I simply touch the speaker din/plug (or plug it into the PC), and the PC refuses to boot if I plug in his Ethernet cable (which I'm told can ALSO be a "Ground Loop" issue.)



I'm pretty sure the problems are related.



In trying to diagnose the problem, we've tried a different speaker cable and tried plugging the speakers into another outlet. (I haven't tried to diagnose the Ethernet issue yet.)



His previous computer had no such problem. Same speakers & Ethernet worked just fine in his previous computer before we started unplugging devices under his desk. His new PC (which I built) boots just fine when physically plugged into the Ethernet at my house and experiences no speaker buzz. The new PC isn't the problem.



It seems awfully strange that he would suddenly have this problem out of the blue, and I have no idea how to fix it. Can anyone help?



(PS: I know there are "Ground Loop" filters for the audio, and he could use WiFi for his Internet, but that's not a "fix", those are "workarounds".)







ground ethernet






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked Jan 15 at 14:48









MugsyMugsy

5114




5114




migrated from electronics.stackexchange.com Jan 16 at 3:05


This question came from our site for electronics and electrical engineering professionals, students, and enthusiasts.









migrated from electronics.stackexchange.com Jan 16 at 3:05


This question came from our site for electronics and electrical engineering professionals, students, and enthusiasts.















  • Ethernet is unable to create a ground loop. Both sides are isolated. But this is a consumer electronics troubleshooting question, which has nothing to do with electronics design. Turn off network booting, and you'll probably be fine.

    – Jeroen3
    Jan 15 at 15:02






  • 5





    I would question @Jeroen3 comment, as you can get a ground loop if you're using shielded cables. So just don't use shielded cables.

    – Puffafish
    Jan 15 at 15:28






  • 1





    Did you use the same mains lead? Has he checked his sockets for ground fault or live/neutral swap? (this is country-dependent)

    – pjc50
    Jan 15 at 15:51











  • run the PC from a UPS on battery power .... do you still get the problems?

    – jsotola
    Jan 15 at 16:29











  • @Puffafish such ground loop is not in the signal path though.

    – Jeroen3
    Jan 15 at 18:50



















  • Ethernet is unable to create a ground loop. Both sides are isolated. But this is a consumer electronics troubleshooting question, which has nothing to do with electronics design. Turn off network booting, and you'll probably be fine.

    – Jeroen3
    Jan 15 at 15:02






  • 5





    I would question @Jeroen3 comment, as you can get a ground loop if you're using shielded cables. So just don't use shielded cables.

    – Puffafish
    Jan 15 at 15:28






  • 1





    Did you use the same mains lead? Has he checked his sockets for ground fault or live/neutral swap? (this is country-dependent)

    – pjc50
    Jan 15 at 15:51











  • run the PC from a UPS on battery power .... do you still get the problems?

    – jsotola
    Jan 15 at 16:29











  • @Puffafish such ground loop is not in the signal path though.

    – Jeroen3
    Jan 15 at 18:50

















Ethernet is unable to create a ground loop. Both sides are isolated. But this is a consumer electronics troubleshooting question, which has nothing to do with electronics design. Turn off network booting, and you'll probably be fine.

– Jeroen3
Jan 15 at 15:02





Ethernet is unable to create a ground loop. Both sides are isolated. But this is a consumer electronics troubleshooting question, which has nothing to do with electronics design. Turn off network booting, and you'll probably be fine.

– Jeroen3
Jan 15 at 15:02




5




5





I would question @Jeroen3 comment, as you can get a ground loop if you're using shielded cables. So just don't use shielded cables.

– Puffafish
Jan 15 at 15:28





I would question @Jeroen3 comment, as you can get a ground loop if you're using shielded cables. So just don't use shielded cables.

– Puffafish
Jan 15 at 15:28




1




1





Did you use the same mains lead? Has he checked his sockets for ground fault or live/neutral swap? (this is country-dependent)

– pjc50
Jan 15 at 15:51





Did you use the same mains lead? Has he checked his sockets for ground fault or live/neutral swap? (this is country-dependent)

– pjc50
Jan 15 at 15:51













run the PC from a UPS on battery power .... do you still get the problems?

– jsotola
Jan 15 at 16:29





run the PC from a UPS on battery power .... do you still get the problems?

– jsotola
Jan 15 at 16:29













@Puffafish such ground loop is not in the signal path though.

– Jeroen3
Jan 15 at 18:50





@Puffafish such ground loop is not in the signal path though.

– Jeroen3
Jan 15 at 18:50










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