Why do some FTP Clients not connect to a IIS7 FTP Server?












1














I have a Windows 2008 R2 Server with II7. I have installed the FTP server. I can connect to it fine with Dreamweaver CS5 on my Mac. I can connect to it fine with Cute FTP 7 Professional on a PC. I cannot connect to it with Filezilla on the Mac. With Filezilla the operation times out after a while. Some of my clients cannot connect to it no matter what FTP client they try. We've been over the connection credentials (host, username & password) and are pretty certain they are all correct.



Can anyone shed some light on this situation. I do note that the programs that I can connect with are older. Perhaps there are some advanced security settings on newer clients? The settings I use are connecting via FTP, port 21, basic authentication ... a bunch of other setting that I do not understand.



Filezilla Logs (which doesn't connect):



Status: Resolving address of ftp.steadyserve.net
Status: Connecting to xx.xx.xxx.xxx:21...
Status: Connection established, waiting for welcome message...
Response: 220 Microsoft FTP Service
Command: USER xxxxxx
Response: 331 Password required for pedroo.
Command: PASS *******
Response: 230 User logged in.
Command: SYST
Response: 215 Windows_NT
Command: FEAT
Response: 211-Extended features supported:
Response: LANG EN*
Response: UTF8
Response: AUTH TLS;TLS-C;SSL;TLS-P;
Response: PBSZ
Response: PROT C;P;
Response: CCC
Response: HOST
Response: SIZE
Response: MDTM
Response: REST STREAM
Response: 211 END
Command: OPTS UTF8 ON
Response: 200 OPTS UTF8 command successful - UTF8 encoding now ON.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/pedroo" is current directory.
Command: TYPE I
Response: 200 Type set to I.
Command: PASV
Response: 425 Cannot open data connection.
Command: PORT 10,0,0,8,210,49
Response: 200 PORT command successful.
Command: LIST
Response: 150 Opening BINARY mode data connection.
Error: Connection timed out
Error: Failed to retrieve directory listing


Dreamweaver logs (which does connect):



< 220 Microsoft FTP Service
> USER pedroo
< 331 Password required for pedroo.
> PASS
< 230 User logged in.
> PWD
< 257 "/pedroo" is current directory.
> PWD
< 257 "/pedroo" is current directory.
> CWD /pedroo
< 250 CWD command successful.
> PWD
< 257 "/pedroo" is current directory.
> CWD /pedroo
< 250 CWD command successful.
> PORT 10,0,0,8,211,100
< 200 PORT command successful.
> TYPE A
< 200 Type set to A.


I've tried changing the mode form passive to active. I get the same error.



TIA,



Jay










share|improve this question




















  • 1




    Can you include a relevant snippet of logs from each client?
    – Martin Prikryl
    Sep 25 '14 at 15:33










  • I will edit the question with the logs. Thanks!
    – jligda
    Sep 25 '14 at 15:46












  • Try turning on Filezilla's debug logging (Edit->Settings->Debug) This will give you much more information about what FZ is doing and where it is failing.
    – Andrew Lambert
    Sep 25 '14 at 20:44












  • Thanks, it turned out to be a port issue. I found the answer here: superuser.com/search?q=ftp+can%27t+retrieve+directory+listing. Note NOT an ISS/Apache issue, UltraDEVV. The log files were helpful. Thanks!
    – jligda
    Sep 26 '14 at 0:33
















1














I have a Windows 2008 R2 Server with II7. I have installed the FTP server. I can connect to it fine with Dreamweaver CS5 on my Mac. I can connect to it fine with Cute FTP 7 Professional on a PC. I cannot connect to it with Filezilla on the Mac. With Filezilla the operation times out after a while. Some of my clients cannot connect to it no matter what FTP client they try. We've been over the connection credentials (host, username & password) and are pretty certain they are all correct.



Can anyone shed some light on this situation. I do note that the programs that I can connect with are older. Perhaps there are some advanced security settings on newer clients? The settings I use are connecting via FTP, port 21, basic authentication ... a bunch of other setting that I do not understand.



Filezilla Logs (which doesn't connect):



Status: Resolving address of ftp.steadyserve.net
Status: Connecting to xx.xx.xxx.xxx:21...
Status: Connection established, waiting for welcome message...
Response: 220 Microsoft FTP Service
Command: USER xxxxxx
Response: 331 Password required for pedroo.
Command: PASS *******
Response: 230 User logged in.
Command: SYST
Response: 215 Windows_NT
Command: FEAT
Response: 211-Extended features supported:
Response: LANG EN*
Response: UTF8
Response: AUTH TLS;TLS-C;SSL;TLS-P;
Response: PBSZ
Response: PROT C;P;
Response: CCC
Response: HOST
Response: SIZE
Response: MDTM
Response: REST STREAM
Response: 211 END
Command: OPTS UTF8 ON
Response: 200 OPTS UTF8 command successful - UTF8 encoding now ON.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/pedroo" is current directory.
Command: TYPE I
Response: 200 Type set to I.
Command: PASV
Response: 425 Cannot open data connection.
Command: PORT 10,0,0,8,210,49
Response: 200 PORT command successful.
Command: LIST
Response: 150 Opening BINARY mode data connection.
Error: Connection timed out
Error: Failed to retrieve directory listing


Dreamweaver logs (which does connect):



< 220 Microsoft FTP Service
> USER pedroo
< 331 Password required for pedroo.
> PASS
< 230 User logged in.
> PWD
< 257 "/pedroo" is current directory.
> PWD
< 257 "/pedroo" is current directory.
> CWD /pedroo
< 250 CWD command successful.
> PWD
< 257 "/pedroo" is current directory.
> CWD /pedroo
< 250 CWD command successful.
> PORT 10,0,0,8,211,100
< 200 PORT command successful.
> TYPE A
< 200 Type set to A.


I've tried changing the mode form passive to active. I get the same error.



TIA,



Jay










share|improve this question




















  • 1




    Can you include a relevant snippet of logs from each client?
    – Martin Prikryl
    Sep 25 '14 at 15:33










  • I will edit the question with the logs. Thanks!
    – jligda
    Sep 25 '14 at 15:46












  • Try turning on Filezilla's debug logging (Edit->Settings->Debug) This will give you much more information about what FZ is doing and where it is failing.
    – Andrew Lambert
    Sep 25 '14 at 20:44












  • Thanks, it turned out to be a port issue. I found the answer here: superuser.com/search?q=ftp+can%27t+retrieve+directory+listing. Note NOT an ISS/Apache issue, UltraDEVV. The log files were helpful. Thanks!
    – jligda
    Sep 26 '14 at 0:33














1












1








1







I have a Windows 2008 R2 Server with II7. I have installed the FTP server. I can connect to it fine with Dreamweaver CS5 on my Mac. I can connect to it fine with Cute FTP 7 Professional on a PC. I cannot connect to it with Filezilla on the Mac. With Filezilla the operation times out after a while. Some of my clients cannot connect to it no matter what FTP client they try. We've been over the connection credentials (host, username & password) and are pretty certain they are all correct.



Can anyone shed some light on this situation. I do note that the programs that I can connect with are older. Perhaps there are some advanced security settings on newer clients? The settings I use are connecting via FTP, port 21, basic authentication ... a bunch of other setting that I do not understand.



Filezilla Logs (which doesn't connect):



Status: Resolving address of ftp.steadyserve.net
Status: Connecting to xx.xx.xxx.xxx:21...
Status: Connection established, waiting for welcome message...
Response: 220 Microsoft FTP Service
Command: USER xxxxxx
Response: 331 Password required for pedroo.
Command: PASS *******
Response: 230 User logged in.
Command: SYST
Response: 215 Windows_NT
Command: FEAT
Response: 211-Extended features supported:
Response: LANG EN*
Response: UTF8
Response: AUTH TLS;TLS-C;SSL;TLS-P;
Response: PBSZ
Response: PROT C;P;
Response: CCC
Response: HOST
Response: SIZE
Response: MDTM
Response: REST STREAM
Response: 211 END
Command: OPTS UTF8 ON
Response: 200 OPTS UTF8 command successful - UTF8 encoding now ON.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/pedroo" is current directory.
Command: TYPE I
Response: 200 Type set to I.
Command: PASV
Response: 425 Cannot open data connection.
Command: PORT 10,0,0,8,210,49
Response: 200 PORT command successful.
Command: LIST
Response: 150 Opening BINARY mode data connection.
Error: Connection timed out
Error: Failed to retrieve directory listing


Dreamweaver logs (which does connect):



< 220 Microsoft FTP Service
> USER pedroo
< 331 Password required for pedroo.
> PASS
< 230 User logged in.
> PWD
< 257 "/pedroo" is current directory.
> PWD
< 257 "/pedroo" is current directory.
> CWD /pedroo
< 250 CWD command successful.
> PWD
< 257 "/pedroo" is current directory.
> CWD /pedroo
< 250 CWD command successful.
> PORT 10,0,0,8,211,100
< 200 PORT command successful.
> TYPE A
< 200 Type set to A.


I've tried changing the mode form passive to active. I get the same error.



TIA,



Jay










share|improve this question















I have a Windows 2008 R2 Server with II7. I have installed the FTP server. I can connect to it fine with Dreamweaver CS5 on my Mac. I can connect to it fine with Cute FTP 7 Professional on a PC. I cannot connect to it with Filezilla on the Mac. With Filezilla the operation times out after a while. Some of my clients cannot connect to it no matter what FTP client they try. We've been over the connection credentials (host, username & password) and are pretty certain they are all correct.



Can anyone shed some light on this situation. I do note that the programs that I can connect with are older. Perhaps there are some advanced security settings on newer clients? The settings I use are connecting via FTP, port 21, basic authentication ... a bunch of other setting that I do not understand.



Filezilla Logs (which doesn't connect):



Status: Resolving address of ftp.steadyserve.net
Status: Connecting to xx.xx.xxx.xxx:21...
Status: Connection established, waiting for welcome message...
Response: 220 Microsoft FTP Service
Command: USER xxxxxx
Response: 331 Password required for pedroo.
Command: PASS *******
Response: 230 User logged in.
Command: SYST
Response: 215 Windows_NT
Command: FEAT
Response: 211-Extended features supported:
Response: LANG EN*
Response: UTF8
Response: AUTH TLS;TLS-C;SSL;TLS-P;
Response: PBSZ
Response: PROT C;P;
Response: CCC
Response: HOST
Response: SIZE
Response: MDTM
Response: REST STREAM
Response: 211 END
Command: OPTS UTF8 ON
Response: 200 OPTS UTF8 command successful - UTF8 encoding now ON.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/pedroo" is current directory.
Command: TYPE I
Response: 200 Type set to I.
Command: PASV
Response: 425 Cannot open data connection.
Command: PORT 10,0,0,8,210,49
Response: 200 PORT command successful.
Command: LIST
Response: 150 Opening BINARY mode data connection.
Error: Connection timed out
Error: Failed to retrieve directory listing


Dreamweaver logs (which does connect):



< 220 Microsoft FTP Service
> USER pedroo
< 331 Password required for pedroo.
> PASS
< 230 User logged in.
> PWD
< 257 "/pedroo" is current directory.
> PWD
< 257 "/pedroo" is current directory.
> CWD /pedroo
< 250 CWD command successful.
> PWD
< 257 "/pedroo" is current directory.
> CWD /pedroo
< 250 CWD command successful.
> PORT 10,0,0,8,211,100
< 200 PORT command successful.
> TYPE A
< 200 Type set to A.


I've tried changing the mode form passive to active. I get the same error.



TIA,



Jay







ftp windows-server-2008-r2 filezilla dreamweaver iis-7






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Oct 30 '16 at 19:07









Hennes

58.8k792141




58.8k792141










asked Sep 25 '14 at 15:12









jligda

913




913








  • 1




    Can you include a relevant snippet of logs from each client?
    – Martin Prikryl
    Sep 25 '14 at 15:33










  • I will edit the question with the logs. Thanks!
    – jligda
    Sep 25 '14 at 15:46












  • Try turning on Filezilla's debug logging (Edit->Settings->Debug) This will give you much more information about what FZ is doing and where it is failing.
    – Andrew Lambert
    Sep 25 '14 at 20:44












  • Thanks, it turned out to be a port issue. I found the answer here: superuser.com/search?q=ftp+can%27t+retrieve+directory+listing. Note NOT an ISS/Apache issue, UltraDEVV. The log files were helpful. Thanks!
    – jligda
    Sep 26 '14 at 0:33














  • 1




    Can you include a relevant snippet of logs from each client?
    – Martin Prikryl
    Sep 25 '14 at 15:33










  • I will edit the question with the logs. Thanks!
    – jligda
    Sep 25 '14 at 15:46












  • Try turning on Filezilla's debug logging (Edit->Settings->Debug) This will give you much more information about what FZ is doing and where it is failing.
    – Andrew Lambert
    Sep 25 '14 at 20:44












  • Thanks, it turned out to be a port issue. I found the answer here: superuser.com/search?q=ftp+can%27t+retrieve+directory+listing. Note NOT an ISS/Apache issue, UltraDEVV. The log files were helpful. Thanks!
    – jligda
    Sep 26 '14 at 0:33








1




1




Can you include a relevant snippet of logs from each client?
– Martin Prikryl
Sep 25 '14 at 15:33




Can you include a relevant snippet of logs from each client?
– Martin Prikryl
Sep 25 '14 at 15:33












I will edit the question with the logs. Thanks!
– jligda
Sep 25 '14 at 15:46






I will edit the question with the logs. Thanks!
– jligda
Sep 25 '14 at 15:46














Try turning on Filezilla's debug logging (Edit->Settings->Debug) This will give you much more information about what FZ is doing and where it is failing.
– Andrew Lambert
Sep 25 '14 at 20:44






Try turning on Filezilla's debug logging (Edit->Settings->Debug) This will give you much more information about what FZ is doing and where it is failing.
– Andrew Lambert
Sep 25 '14 at 20:44














Thanks, it turned out to be a port issue. I found the answer here: superuser.com/search?q=ftp+can%27t+retrieve+directory+listing. Note NOT an ISS/Apache issue, UltraDEVV. The log files were helpful. Thanks!
– jligda
Sep 26 '14 at 0:33




Thanks, it turned out to be a port issue. I found the answer here: superuser.com/search?q=ftp+can%27t+retrieve+directory+listing. Note NOT an ISS/Apache issue, UltraDEVV. The log files were helpful. Thanks!
– jligda
Sep 26 '14 at 0:33










2 Answers
2






active

oldest

votes


















0














It's difficult to help without seeing logs.



But my wild guess is that the working clients use different (possibly active) transfer mode than the non-working (passive).



You will get a better answer, once you share the logs.






share|improve this answer





























    0














    I found the answer already posted here:
    FileZilla FTP to AWS EC2 Windows Server 2012 Instance: Failed to retrieve directory listing



    It was a port issue. The log files were helpful to look at and helped me narrow it down.






    share|improve this answer























    • Which answer specifically?
      – slhck
      Sep 29 '14 at 7:09






    • 1




      Sorry, I copied the incorrect URL above. This is the answer: superuser.com/questions/811527/…
      – jligda
      Sep 29 '14 at 13:29











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    2 Answers
    2






    active

    oldest

    votes








    2 Answers
    2






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes









    0














    It's difficult to help without seeing logs.



    But my wild guess is that the working clients use different (possibly active) transfer mode than the non-working (passive).



    You will get a better answer, once you share the logs.






    share|improve this answer


























      0














      It's difficult to help without seeing logs.



      But my wild guess is that the working clients use different (possibly active) transfer mode than the non-working (passive).



      You will get a better answer, once you share the logs.






      share|improve this answer
























        0












        0








        0






        It's difficult to help without seeing logs.



        But my wild guess is that the working clients use different (possibly active) transfer mode than the non-working (passive).



        You will get a better answer, once you share the logs.






        share|improve this answer












        It's difficult to help without seeing logs.



        But my wild guess is that the working clients use different (possibly active) transfer mode than the non-working (passive).



        You will get a better answer, once you share the logs.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Sep 25 '14 at 15:41









        Martin Prikryl

        10.8k43276




        10.8k43276

























            0














            I found the answer already posted here:
            FileZilla FTP to AWS EC2 Windows Server 2012 Instance: Failed to retrieve directory listing



            It was a port issue. The log files were helpful to look at and helped me narrow it down.






            share|improve this answer























            • Which answer specifically?
              – slhck
              Sep 29 '14 at 7:09






            • 1




              Sorry, I copied the incorrect URL above. This is the answer: superuser.com/questions/811527/…
              – jligda
              Sep 29 '14 at 13:29
















            0














            I found the answer already posted here:
            FileZilla FTP to AWS EC2 Windows Server 2012 Instance: Failed to retrieve directory listing



            It was a port issue. The log files were helpful to look at and helped me narrow it down.






            share|improve this answer























            • Which answer specifically?
              – slhck
              Sep 29 '14 at 7:09






            • 1




              Sorry, I copied the incorrect URL above. This is the answer: superuser.com/questions/811527/…
              – jligda
              Sep 29 '14 at 13:29














            0












            0








            0






            I found the answer already posted here:
            FileZilla FTP to AWS EC2 Windows Server 2012 Instance: Failed to retrieve directory listing



            It was a port issue. The log files were helpful to look at and helped me narrow it down.






            share|improve this answer














            I found the answer already posted here:
            FileZilla FTP to AWS EC2 Windows Server 2012 Instance: Failed to retrieve directory listing



            It was a port issue. The log files were helpful to look at and helped me narrow it down.







            share|improve this answer














            share|improve this answer



            share|improve this answer








            edited Mar 20 '17 at 10:17









            Community

            1




            1










            answered Sep 26 '14 at 0:34









            jligda

            913




            913












            • Which answer specifically?
              – slhck
              Sep 29 '14 at 7:09






            • 1




              Sorry, I copied the incorrect URL above. This is the answer: superuser.com/questions/811527/…
              – jligda
              Sep 29 '14 at 13:29


















            • Which answer specifically?
              – slhck
              Sep 29 '14 at 7:09






            • 1




              Sorry, I copied the incorrect URL above. This is the answer: superuser.com/questions/811527/…
              – jligda
              Sep 29 '14 at 13:29
















            Which answer specifically?
            – slhck
            Sep 29 '14 at 7:09




            Which answer specifically?
            – slhck
            Sep 29 '14 at 7:09




            1




            1




            Sorry, I copied the incorrect URL above. This is the answer: superuser.com/questions/811527/…
            – jligda
            Sep 29 '14 at 13:29




            Sorry, I copied the incorrect URL above. This is the answer: superuser.com/questions/811527/…
            – jligda
            Sep 29 '14 at 13:29


















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