Unknown device after reinstalling Windows 10 on HP Laptop












0














I have an HP 15-AF123cl laptop that had the hard drive crash. I bought an SSD and reloaded windows on it and now one of the devices shows up as missing. How do I figure out what this is?
enter image description here










share|improve this question






















  • Did you run windows update yet? if you did click "Scan For Hardware Changes" in device manager in the tool bar.
    – Pancakedinner
    Dec 12 '18 at 3:01










  • There isn’t enough information to identify the device based on the information you provided
    – Ramhound
    Dec 12 '18 at 3:09






  • 1




    go to hp support page > download all drivers for your version of windows.. || That should solves it. ( :
    – p._phidot_
    Dec 12 '18 at 3:22










  • I have tried downloading the drivers from the HP site and have verified that I have drivers for all of the available devices.
    – Paul
    Dec 12 '18 at 12:29










  • I have also ran the windows update and scan for hardware changes option.
    – Paul
    Dec 12 '18 at 12:29
















0














I have an HP 15-AF123cl laptop that had the hard drive crash. I bought an SSD and reloaded windows on it and now one of the devices shows up as missing. How do I figure out what this is?
enter image description here










share|improve this question






















  • Did you run windows update yet? if you did click "Scan For Hardware Changes" in device manager in the tool bar.
    – Pancakedinner
    Dec 12 '18 at 3:01










  • There isn’t enough information to identify the device based on the information you provided
    – Ramhound
    Dec 12 '18 at 3:09






  • 1




    go to hp support page > download all drivers for your version of windows.. || That should solves it. ( :
    – p._phidot_
    Dec 12 '18 at 3:22










  • I have tried downloading the drivers from the HP site and have verified that I have drivers for all of the available devices.
    – Paul
    Dec 12 '18 at 12:29










  • I have also ran the windows update and scan for hardware changes option.
    – Paul
    Dec 12 '18 at 12:29














0












0








0







I have an HP 15-AF123cl laptop that had the hard drive crash. I bought an SSD and reloaded windows on it and now one of the devices shows up as missing. How do I figure out what this is?
enter image description here










share|improve this question













I have an HP 15-AF123cl laptop that had the hard drive crash. I bought an SSD and reloaded windows on it and now one of the devices shows up as missing. How do I figure out what this is?
enter image description here







laptop






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked Dec 12 '18 at 2:58









PaulPaul

2911624




2911624












  • Did you run windows update yet? if you did click "Scan For Hardware Changes" in device manager in the tool bar.
    – Pancakedinner
    Dec 12 '18 at 3:01










  • There isn’t enough information to identify the device based on the information you provided
    – Ramhound
    Dec 12 '18 at 3:09






  • 1




    go to hp support page > download all drivers for your version of windows.. || That should solves it. ( :
    – p._phidot_
    Dec 12 '18 at 3:22










  • I have tried downloading the drivers from the HP site and have verified that I have drivers for all of the available devices.
    – Paul
    Dec 12 '18 at 12:29










  • I have also ran the windows update and scan for hardware changes option.
    – Paul
    Dec 12 '18 at 12:29


















  • Did you run windows update yet? if you did click "Scan For Hardware Changes" in device manager in the tool bar.
    – Pancakedinner
    Dec 12 '18 at 3:01










  • There isn’t enough information to identify the device based on the information you provided
    – Ramhound
    Dec 12 '18 at 3:09






  • 1




    go to hp support page > download all drivers for your version of windows.. || That should solves it. ( :
    – p._phidot_
    Dec 12 '18 at 3:22










  • I have tried downloading the drivers from the HP site and have verified that I have drivers for all of the available devices.
    – Paul
    Dec 12 '18 at 12:29










  • I have also ran the windows update and scan for hardware changes option.
    – Paul
    Dec 12 '18 at 12:29
















Did you run windows update yet? if you did click "Scan For Hardware Changes" in device manager in the tool bar.
– Pancakedinner
Dec 12 '18 at 3:01




Did you run windows update yet? if you did click "Scan For Hardware Changes" in device manager in the tool bar.
– Pancakedinner
Dec 12 '18 at 3:01












There isn’t enough information to identify the device based on the information you provided
– Ramhound
Dec 12 '18 at 3:09




There isn’t enough information to identify the device based on the information you provided
– Ramhound
Dec 12 '18 at 3:09




1




1




go to hp support page > download all drivers for your version of windows.. || That should solves it. ( :
– p._phidot_
Dec 12 '18 at 3:22




go to hp support page > download all drivers for your version of windows.. || That should solves it. ( :
– p._phidot_
Dec 12 '18 at 3:22












I have tried downloading the drivers from the HP site and have verified that I have drivers for all of the available devices.
– Paul
Dec 12 '18 at 12:29




I have tried downloading the drivers from the HP site and have verified that I have drivers for all of the available devices.
– Paul
Dec 12 '18 at 12:29












I have also ran the windows update and scan for hardware changes option.
– Paul
Dec 12 '18 at 12:29




I have also ran the windows update and scan for hardware changes option.
– Paul
Dec 12 '18 at 12:29










1 Answer
1






active

oldest

votes


















1














You need to open the device, and look at the device ID in the properties, googling this device ID will normally identify the device for you and allow you to download the correct driver.



However, if everything on your laptop works, it's not a huge issue to just ignore it as well.






share|improve this answer

















  • 1




    I did this and googled the device which let me to this: h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/…. I was able to update the driver!
    – Paul
    Dec 12 '18 at 14:18










  • Thanks for accepting - did it install correctly? :)
    – djsmiley2k
    Dec 12 '18 at 14:27











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1 Answer
1






active

oldest

votes








1 Answer
1






active

oldest

votes









active

oldest

votes






active

oldest

votes









1














You need to open the device, and look at the device ID in the properties, googling this device ID will normally identify the device for you and allow you to download the correct driver.



However, if everything on your laptop works, it's not a huge issue to just ignore it as well.






share|improve this answer

















  • 1




    I did this and googled the device which let me to this: h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/…. I was able to update the driver!
    – Paul
    Dec 12 '18 at 14:18










  • Thanks for accepting - did it install correctly? :)
    – djsmiley2k
    Dec 12 '18 at 14:27
















1














You need to open the device, and look at the device ID in the properties, googling this device ID will normally identify the device for you and allow you to download the correct driver.



However, if everything on your laptop works, it's not a huge issue to just ignore it as well.






share|improve this answer

















  • 1




    I did this and googled the device which let me to this: h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/…. I was able to update the driver!
    – Paul
    Dec 12 '18 at 14:18










  • Thanks for accepting - did it install correctly? :)
    – djsmiley2k
    Dec 12 '18 at 14:27














1












1








1






You need to open the device, and look at the device ID in the properties, googling this device ID will normally identify the device for you and allow you to download the correct driver.



However, if everything on your laptop works, it's not a huge issue to just ignore it as well.






share|improve this answer












You need to open the device, and look at the device ID in the properties, googling this device ID will normally identify the device for you and allow you to download the correct driver.



However, if everything on your laptop works, it's not a huge issue to just ignore it as well.







share|improve this answer












share|improve this answer



share|improve this answer










answered Dec 12 '18 at 12:50









djsmiley2kdjsmiley2k

4,93412335




4,93412335








  • 1




    I did this and googled the device which let me to this: h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/…. I was able to update the driver!
    – Paul
    Dec 12 '18 at 14:18










  • Thanks for accepting - did it install correctly? :)
    – djsmiley2k
    Dec 12 '18 at 14:27














  • 1




    I did this and googled the device which let me to this: h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/…. I was able to update the driver!
    – Paul
    Dec 12 '18 at 14:18










  • Thanks for accepting - did it install correctly? :)
    – djsmiley2k
    Dec 12 '18 at 14:27








1




1




I did this and googled the device which let me to this: h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/…. I was able to update the driver!
– Paul
Dec 12 '18 at 14:18




I did this and googled the device which let me to this: h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/…. I was able to update the driver!
– Paul
Dec 12 '18 at 14:18












Thanks for accepting - did it install correctly? :)
– djsmiley2k
Dec 12 '18 at 14:27




Thanks for accepting - did it install correctly? :)
– djsmiley2k
Dec 12 '18 at 14:27


















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