Office 365: Assign a Group to a Shared Mailbox











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Does anyone know if its possible to assign a group to a shared mailbox with Office 365? This seems to be possible with on-prem Exchange, based on the threads I've read, but I'm having issues with Exchange Online.



The GUI definitely doesn't allow it, but the following PowerShell command executes without an error:



Add-MailboxPermission -Identity "shared-mailbox@mydomain.com" -User "security-group-name" -AccessRights FullAccess -InheritanceType All -AutoMapping $true


After I execute that command I can even go to the Exchange Online Admin Portal and under:



Recipients -> Shared



If I Edit the shared mailbox and go to "mailbox-delegation", I see the group name listed under "Full Access".



However, if I open Outlook and mount the shared mailbox, it won't let me list the contents.



I'm wondering if this is a timing / sync issue; or if this is truly not supported. Its been about an hour at this point and it still doesn't work in Outlook.










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    up vote
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    Does anyone know if its possible to assign a group to a shared mailbox with Office 365? This seems to be possible with on-prem Exchange, based on the threads I've read, but I'm having issues with Exchange Online.



    The GUI definitely doesn't allow it, but the following PowerShell command executes without an error:



    Add-MailboxPermission -Identity "shared-mailbox@mydomain.com" -User "security-group-name" -AccessRights FullAccess -InheritanceType All -AutoMapping $true


    After I execute that command I can even go to the Exchange Online Admin Portal and under:



    Recipients -> Shared



    If I Edit the shared mailbox and go to "mailbox-delegation", I see the group name listed under "Full Access".



    However, if I open Outlook and mount the shared mailbox, it won't let me list the contents.



    I'm wondering if this is a timing / sync issue; or if this is truly not supported. Its been about an hour at this point and it still doesn't work in Outlook.










    share|improve this question
























      up vote
      1
      down vote

      favorite









      up vote
      1
      down vote

      favorite











      Does anyone know if its possible to assign a group to a shared mailbox with Office 365? This seems to be possible with on-prem Exchange, based on the threads I've read, but I'm having issues with Exchange Online.



      The GUI definitely doesn't allow it, but the following PowerShell command executes without an error:



      Add-MailboxPermission -Identity "shared-mailbox@mydomain.com" -User "security-group-name" -AccessRights FullAccess -InheritanceType All -AutoMapping $true


      After I execute that command I can even go to the Exchange Online Admin Portal and under:



      Recipients -> Shared



      If I Edit the shared mailbox and go to "mailbox-delegation", I see the group name listed under "Full Access".



      However, if I open Outlook and mount the shared mailbox, it won't let me list the contents.



      I'm wondering if this is a timing / sync issue; or if this is truly not supported. Its been about an hour at this point and it still doesn't work in Outlook.










      share|improve this question













      Does anyone know if its possible to assign a group to a shared mailbox with Office 365? This seems to be possible with on-prem Exchange, based on the threads I've read, but I'm having issues with Exchange Online.



      The GUI definitely doesn't allow it, but the following PowerShell command executes without an error:



      Add-MailboxPermission -Identity "shared-mailbox@mydomain.com" -User "security-group-name" -AccessRights FullAccess -InheritanceType All -AutoMapping $true


      After I execute that command I can even go to the Exchange Online Admin Portal and under:



      Recipients -> Shared



      If I Edit the shared mailbox and go to "mailbox-delegation", I see the group name listed under "Full Access".



      However, if I open Outlook and mount the shared mailbox, it won't let me list the contents.



      I'm wondering if this is a timing / sync issue; or if this is truly not supported. Its been about an hour at this point and it still doesn't work in Outlook.







      exchange office365 shared-mailbox






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      asked Nov 15 at 14:55









      Doug

      1063




      1063






















          1 Answer
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          From my own experience and testing:



          You can assign a group to a mailbox, but a few functions don't work, such as auto mapping of the mailbox.



          This means that the user can access the mailbox, but they have to add it themselves.



          Depending on how they add the mailbox, they can or cannot send mail from that mailbox.



          If you, however, don't use groups, but assign users to the mailboxes, then it will work as intended.






          share|improve this answer





















          • thanks for responding. I've actually tried manually adding the mailbox and I'm still not able to load it. Hopefully its just a timing / sync issue and it will resolve itself soon; however at this point its been 1.5 hrs.
            – Doug
            Nov 15 at 15:33










          • You add the mailbox by going to file -> Add account -> enter email address. If it asks for a password, enter the password for the user account. If it then pops up with a login box with username and password, enter the email address of the user with their password.
            – LPChip
            Nov 15 at 15:36










          • No, I added from File->Account Settings -> (Select Account) -> Change -> More Settings -> Advanced -> Open Additional Mailboxes . I'll see if I can get it working the way you stated, thanks.
            – Doug
            Nov 15 at 15:39










          • That method just errors out with a generic "Something went wrong"
            – Doug
            Nov 15 at 15:46










          • Its hard to tell if you did something wrong or that Microsoft changed something, given that this is how I've done it in the past. But that said, we stopped doing that because people not being able to send email or not getting the mailbox automatically in outlook is something we just can't have, so we either directly connect the mailbox in outlook as a primary account, or we grand users on a per-user base rather than group based.
            – LPChip
            Nov 16 at 7:53











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          1 Answer
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          1






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          oldest

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          active

          oldest

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          up vote
          1
          down vote













          From my own experience and testing:



          You can assign a group to a mailbox, but a few functions don't work, such as auto mapping of the mailbox.



          This means that the user can access the mailbox, but they have to add it themselves.



          Depending on how they add the mailbox, they can or cannot send mail from that mailbox.



          If you, however, don't use groups, but assign users to the mailboxes, then it will work as intended.






          share|improve this answer





















          • thanks for responding. I've actually tried manually adding the mailbox and I'm still not able to load it. Hopefully its just a timing / sync issue and it will resolve itself soon; however at this point its been 1.5 hrs.
            – Doug
            Nov 15 at 15:33










          • You add the mailbox by going to file -> Add account -> enter email address. If it asks for a password, enter the password for the user account. If it then pops up with a login box with username and password, enter the email address of the user with their password.
            – LPChip
            Nov 15 at 15:36










          • No, I added from File->Account Settings -> (Select Account) -> Change -> More Settings -> Advanced -> Open Additional Mailboxes . I'll see if I can get it working the way you stated, thanks.
            – Doug
            Nov 15 at 15:39










          • That method just errors out with a generic "Something went wrong"
            – Doug
            Nov 15 at 15:46










          • Its hard to tell if you did something wrong or that Microsoft changed something, given that this is how I've done it in the past. But that said, we stopped doing that because people not being able to send email or not getting the mailbox automatically in outlook is something we just can't have, so we either directly connect the mailbox in outlook as a primary account, or we grand users on a per-user base rather than group based.
            – LPChip
            Nov 16 at 7:53















          up vote
          1
          down vote













          From my own experience and testing:



          You can assign a group to a mailbox, but a few functions don't work, such as auto mapping of the mailbox.



          This means that the user can access the mailbox, but they have to add it themselves.



          Depending on how they add the mailbox, they can or cannot send mail from that mailbox.



          If you, however, don't use groups, but assign users to the mailboxes, then it will work as intended.






          share|improve this answer





















          • thanks for responding. I've actually tried manually adding the mailbox and I'm still not able to load it. Hopefully its just a timing / sync issue and it will resolve itself soon; however at this point its been 1.5 hrs.
            – Doug
            Nov 15 at 15:33










          • You add the mailbox by going to file -> Add account -> enter email address. If it asks for a password, enter the password for the user account. If it then pops up with a login box with username and password, enter the email address of the user with their password.
            – LPChip
            Nov 15 at 15:36










          • No, I added from File->Account Settings -> (Select Account) -> Change -> More Settings -> Advanced -> Open Additional Mailboxes . I'll see if I can get it working the way you stated, thanks.
            – Doug
            Nov 15 at 15:39










          • That method just errors out with a generic "Something went wrong"
            – Doug
            Nov 15 at 15:46










          • Its hard to tell if you did something wrong or that Microsoft changed something, given that this is how I've done it in the past. But that said, we stopped doing that because people not being able to send email or not getting the mailbox automatically in outlook is something we just can't have, so we either directly connect the mailbox in outlook as a primary account, or we grand users on a per-user base rather than group based.
            – LPChip
            Nov 16 at 7:53













          up vote
          1
          down vote










          up vote
          1
          down vote









          From my own experience and testing:



          You can assign a group to a mailbox, but a few functions don't work, such as auto mapping of the mailbox.



          This means that the user can access the mailbox, but they have to add it themselves.



          Depending on how they add the mailbox, they can or cannot send mail from that mailbox.



          If you, however, don't use groups, but assign users to the mailboxes, then it will work as intended.






          share|improve this answer












          From my own experience and testing:



          You can assign a group to a mailbox, but a few functions don't work, such as auto mapping of the mailbox.



          This means that the user can access the mailbox, but they have to add it themselves.



          Depending on how they add the mailbox, they can or cannot send mail from that mailbox.



          If you, however, don't use groups, but assign users to the mailboxes, then it will work as intended.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Nov 15 at 15:04









          LPChip

          34.9k54983




          34.9k54983












          • thanks for responding. I've actually tried manually adding the mailbox and I'm still not able to load it. Hopefully its just a timing / sync issue and it will resolve itself soon; however at this point its been 1.5 hrs.
            – Doug
            Nov 15 at 15:33










          • You add the mailbox by going to file -> Add account -> enter email address. If it asks for a password, enter the password for the user account. If it then pops up with a login box with username and password, enter the email address of the user with their password.
            – LPChip
            Nov 15 at 15:36










          • No, I added from File->Account Settings -> (Select Account) -> Change -> More Settings -> Advanced -> Open Additional Mailboxes . I'll see if I can get it working the way you stated, thanks.
            – Doug
            Nov 15 at 15:39










          • That method just errors out with a generic "Something went wrong"
            – Doug
            Nov 15 at 15:46










          • Its hard to tell if you did something wrong or that Microsoft changed something, given that this is how I've done it in the past. But that said, we stopped doing that because people not being able to send email or not getting the mailbox automatically in outlook is something we just can't have, so we either directly connect the mailbox in outlook as a primary account, or we grand users on a per-user base rather than group based.
            – LPChip
            Nov 16 at 7:53


















          • thanks for responding. I've actually tried manually adding the mailbox and I'm still not able to load it. Hopefully its just a timing / sync issue and it will resolve itself soon; however at this point its been 1.5 hrs.
            – Doug
            Nov 15 at 15:33










          • You add the mailbox by going to file -> Add account -> enter email address. If it asks for a password, enter the password for the user account. If it then pops up with a login box with username and password, enter the email address of the user with their password.
            – LPChip
            Nov 15 at 15:36










          • No, I added from File->Account Settings -> (Select Account) -> Change -> More Settings -> Advanced -> Open Additional Mailboxes . I'll see if I can get it working the way you stated, thanks.
            – Doug
            Nov 15 at 15:39










          • That method just errors out with a generic "Something went wrong"
            – Doug
            Nov 15 at 15:46










          • Its hard to tell if you did something wrong or that Microsoft changed something, given that this is how I've done it in the past. But that said, we stopped doing that because people not being able to send email or not getting the mailbox automatically in outlook is something we just can't have, so we either directly connect the mailbox in outlook as a primary account, or we grand users on a per-user base rather than group based.
            – LPChip
            Nov 16 at 7:53
















          thanks for responding. I've actually tried manually adding the mailbox and I'm still not able to load it. Hopefully its just a timing / sync issue and it will resolve itself soon; however at this point its been 1.5 hrs.
          – Doug
          Nov 15 at 15:33




          thanks for responding. I've actually tried manually adding the mailbox and I'm still not able to load it. Hopefully its just a timing / sync issue and it will resolve itself soon; however at this point its been 1.5 hrs.
          – Doug
          Nov 15 at 15:33












          You add the mailbox by going to file -> Add account -> enter email address. If it asks for a password, enter the password for the user account. If it then pops up with a login box with username and password, enter the email address of the user with their password.
          – LPChip
          Nov 15 at 15:36




          You add the mailbox by going to file -> Add account -> enter email address. If it asks for a password, enter the password for the user account. If it then pops up with a login box with username and password, enter the email address of the user with their password.
          – LPChip
          Nov 15 at 15:36












          No, I added from File->Account Settings -> (Select Account) -> Change -> More Settings -> Advanced -> Open Additional Mailboxes . I'll see if I can get it working the way you stated, thanks.
          – Doug
          Nov 15 at 15:39




          No, I added from File->Account Settings -> (Select Account) -> Change -> More Settings -> Advanced -> Open Additional Mailboxes . I'll see if I can get it working the way you stated, thanks.
          – Doug
          Nov 15 at 15:39












          That method just errors out with a generic "Something went wrong"
          – Doug
          Nov 15 at 15:46




          That method just errors out with a generic "Something went wrong"
          – Doug
          Nov 15 at 15:46












          Its hard to tell if you did something wrong or that Microsoft changed something, given that this is how I've done it in the past. But that said, we stopped doing that because people not being able to send email or not getting the mailbox automatically in outlook is something we just can't have, so we either directly connect the mailbox in outlook as a primary account, or we grand users on a per-user base rather than group based.
          – LPChip
          Nov 16 at 7:53




          Its hard to tell if you did something wrong or that Microsoft changed something, given that this is how I've done it in the past. But that said, we stopped doing that because people not being able to send email or not getting the mailbox automatically in outlook is something we just can't have, so we either directly connect the mailbox in outlook as a primary account, or we grand users on a per-user base rather than group based.
          – LPChip
          Nov 16 at 7:53


















           

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