Windows 10 desktop shortcut keys only work when a Windows folder is open





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I've assigned shortcut keys to numerous application shortcuts (right click the shortcut > Properties > Shortcut tab > Shortcut key). I've been using these shortcut keys for years with no problems, but this morning they stopped working normally.



When I press they shortcut key I see a very brief change in the cursor's state, then nothing launches. However, they do work in two situations:




  1. If any Windows folder is open


  2. Very weirdly—if Firefox is running; I've found no other program that enables the shortcut keys in this way



Other relevant details:




  • Most of the shortcuts are in C:ProgramDataMicrosoftWindowsStart MenuPrograms


  • Shortcuts directly on the desktop have the same problem


  • All shortcut keys are of the form form Shift-Ctrl-Alt-(key)


  • DISM.exe and sfc /scannow reported problems but fixed them, and now they report all is clear


  • Multiple malware scanners say all is well


  • Possibly related: when I booted up this morning, my desktop shortcuts—which are normally grouped by topic—were all clustered together in the standard desktop "align to grid" configuration, even though "align to grid" wasn't enabled



Any idea what's gone wrong and how to fix it?



I'm wondering whether this could be a problem introduced by a Microsoft OS update. Windows Update History says the following were applied yesterday (Patch Tuesday 9/11/2018):




  • Servicing stack update for Windows 10, version 1803: September 11, 2018

  • Security update for Adobe Flash Player: September 11, 2018

  • September 11, 2018—KB4457128 (OS Build 17134.285)

  • Remove specific prevalent malware with Windows Malicious Software Removal Tool










share|improve this question




















  • 1





    A number of Windows 10 updates have caused issues with shortcuts, such as disabling the keyboard shortcuts to links and requiring links to be in specific locations. Though I know of no fix within Windows, some free third-party tools such as Clavier+ provide workarounds. See superuser.com/questions/1280211/…

    – DrMoishe Pippik
    Sep 12 '18 at 23:09




















0















I've assigned shortcut keys to numerous application shortcuts (right click the shortcut > Properties > Shortcut tab > Shortcut key). I've been using these shortcut keys for years with no problems, but this morning they stopped working normally.



When I press they shortcut key I see a very brief change in the cursor's state, then nothing launches. However, they do work in two situations:




  1. If any Windows folder is open


  2. Very weirdly—if Firefox is running; I've found no other program that enables the shortcut keys in this way



Other relevant details:




  • Most of the shortcuts are in C:ProgramDataMicrosoftWindowsStart MenuPrograms


  • Shortcuts directly on the desktop have the same problem


  • All shortcut keys are of the form form Shift-Ctrl-Alt-(key)


  • DISM.exe and sfc /scannow reported problems but fixed them, and now they report all is clear


  • Multiple malware scanners say all is well


  • Possibly related: when I booted up this morning, my desktop shortcuts—which are normally grouped by topic—were all clustered together in the standard desktop "align to grid" configuration, even though "align to grid" wasn't enabled



Any idea what's gone wrong and how to fix it?



I'm wondering whether this could be a problem introduced by a Microsoft OS update. Windows Update History says the following were applied yesterday (Patch Tuesday 9/11/2018):




  • Servicing stack update for Windows 10, version 1803: September 11, 2018

  • Security update for Adobe Flash Player: September 11, 2018

  • September 11, 2018—KB4457128 (OS Build 17134.285)

  • Remove specific prevalent malware with Windows Malicious Software Removal Tool










share|improve this question




















  • 1





    A number of Windows 10 updates have caused issues with shortcuts, such as disabling the keyboard shortcuts to links and requiring links to be in specific locations. Though I know of no fix within Windows, some free third-party tools such as Clavier+ provide workarounds. See superuser.com/questions/1280211/…

    – DrMoishe Pippik
    Sep 12 '18 at 23:09
















0












0








0








I've assigned shortcut keys to numerous application shortcuts (right click the shortcut > Properties > Shortcut tab > Shortcut key). I've been using these shortcut keys for years with no problems, but this morning they stopped working normally.



When I press they shortcut key I see a very brief change in the cursor's state, then nothing launches. However, they do work in two situations:




  1. If any Windows folder is open


  2. Very weirdly—if Firefox is running; I've found no other program that enables the shortcut keys in this way



Other relevant details:




  • Most of the shortcuts are in C:ProgramDataMicrosoftWindowsStart MenuPrograms


  • Shortcuts directly on the desktop have the same problem


  • All shortcut keys are of the form form Shift-Ctrl-Alt-(key)


  • DISM.exe and sfc /scannow reported problems but fixed them, and now they report all is clear


  • Multiple malware scanners say all is well


  • Possibly related: when I booted up this morning, my desktop shortcuts—which are normally grouped by topic—were all clustered together in the standard desktop "align to grid" configuration, even though "align to grid" wasn't enabled



Any idea what's gone wrong and how to fix it?



I'm wondering whether this could be a problem introduced by a Microsoft OS update. Windows Update History says the following were applied yesterday (Patch Tuesday 9/11/2018):




  • Servicing stack update for Windows 10, version 1803: September 11, 2018

  • Security update for Adobe Flash Player: September 11, 2018

  • September 11, 2018—KB4457128 (OS Build 17134.285)

  • Remove specific prevalent malware with Windows Malicious Software Removal Tool










share|improve this question
















I've assigned shortcut keys to numerous application shortcuts (right click the shortcut > Properties > Shortcut tab > Shortcut key). I've been using these shortcut keys for years with no problems, but this morning they stopped working normally.



When I press they shortcut key I see a very brief change in the cursor's state, then nothing launches. However, they do work in two situations:




  1. If any Windows folder is open


  2. Very weirdly—if Firefox is running; I've found no other program that enables the shortcut keys in this way



Other relevant details:




  • Most of the shortcuts are in C:ProgramDataMicrosoftWindowsStart MenuPrograms


  • Shortcuts directly on the desktop have the same problem


  • All shortcut keys are of the form form Shift-Ctrl-Alt-(key)


  • DISM.exe and sfc /scannow reported problems but fixed them, and now they report all is clear


  • Multiple malware scanners say all is well


  • Possibly related: when I booted up this morning, my desktop shortcuts—which are normally grouped by topic—were all clustered together in the standard desktop "align to grid" configuration, even though "align to grid" wasn't enabled



Any idea what's gone wrong and how to fix it?



I'm wondering whether this could be a problem introduced by a Microsoft OS update. Windows Update History says the following were applied yesterday (Patch Tuesday 9/11/2018):




  • Servicing stack update for Windows 10, version 1803: September 11, 2018

  • Security update for Adobe Flash Player: September 11, 2018

  • September 11, 2018—KB4457128 (OS Build 17134.285)

  • Remove specific prevalent malware with Windows Malicious Software Removal Tool







windows windows-10 keyboard-shortcuts shortcuts






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edited Sep 12 '18 at 15:37







Andy Giesler

















asked Sep 12 '18 at 14:50









Andy GieslerAndy Giesler

6611710




6611710








  • 1





    A number of Windows 10 updates have caused issues with shortcuts, such as disabling the keyboard shortcuts to links and requiring links to be in specific locations. Though I know of no fix within Windows, some free third-party tools such as Clavier+ provide workarounds. See superuser.com/questions/1280211/…

    – DrMoishe Pippik
    Sep 12 '18 at 23:09
















  • 1





    A number of Windows 10 updates have caused issues with shortcuts, such as disabling the keyboard shortcuts to links and requiring links to be in specific locations. Though I know of no fix within Windows, some free third-party tools such as Clavier+ provide workarounds. See superuser.com/questions/1280211/…

    – DrMoishe Pippik
    Sep 12 '18 at 23:09










1




1





A number of Windows 10 updates have caused issues with shortcuts, such as disabling the keyboard shortcuts to links and requiring links to be in specific locations. Though I know of no fix within Windows, some free third-party tools such as Clavier+ provide workarounds. See superuser.com/questions/1280211/…

– DrMoishe Pippik
Sep 12 '18 at 23:09







A number of Windows 10 updates have caused issues with shortcuts, such as disabling the keyboard shortcuts to links and requiring links to be in specific locations. Though I know of no fix within Windows, some free third-party tools such as Clavier+ provide workarounds. See superuser.com/questions/1280211/…

– DrMoishe Pippik
Sep 12 '18 at 23:09












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This problem has resolved. The cause was either the 9/2018 Windows Update or—more likely—nVidia's driver.



This morning, the October 2018 Windows Update finally became available for me to install (Windows 10, version 1809). As soon as I installed it, my third monitor stopped being recognized. At that point, shortcut keys were still working in the problematic way described in the question.



In troubleshooting the monitor problem, I deinstalled my nVidia driver and reinstalled the latest version. Once I finally got all of my monitors working again, shortcut keys were working consistently.



So either:




  1. the fix was in the October 2018 Windows Update, and for some reason
    there was a delay before it took effect; or

  2. more likely, since the problem resolved after re-installing nVidia's driver, the problem
    was somehow caused by that software






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    This problem has resolved. The cause was either the 9/2018 Windows Update or—more likely—nVidia's driver.



    This morning, the October 2018 Windows Update finally became available for me to install (Windows 10, version 1809). As soon as I installed it, my third monitor stopped being recognized. At that point, shortcut keys were still working in the problematic way described in the question.



    In troubleshooting the monitor problem, I deinstalled my nVidia driver and reinstalled the latest version. Once I finally got all of my monitors working again, shortcut keys were working consistently.



    So either:




    1. the fix was in the October 2018 Windows Update, and for some reason
      there was a delay before it took effect; or

    2. more likely, since the problem resolved after re-installing nVidia's driver, the problem
      was somehow caused by that software






    share|improve this answer




























      0














      This problem has resolved. The cause was either the 9/2018 Windows Update or—more likely—nVidia's driver.



      This morning, the October 2018 Windows Update finally became available for me to install (Windows 10, version 1809). As soon as I installed it, my third monitor stopped being recognized. At that point, shortcut keys were still working in the problematic way described in the question.



      In troubleshooting the monitor problem, I deinstalled my nVidia driver and reinstalled the latest version. Once I finally got all of my monitors working again, shortcut keys were working consistently.



      So either:




      1. the fix was in the October 2018 Windows Update, and for some reason
        there was a delay before it took effect; or

      2. more likely, since the problem resolved after re-installing nVidia's driver, the problem
        was somehow caused by that software






      share|improve this answer


























        0












        0








        0







        This problem has resolved. The cause was either the 9/2018 Windows Update or—more likely—nVidia's driver.



        This morning, the October 2018 Windows Update finally became available for me to install (Windows 10, version 1809). As soon as I installed it, my third monitor stopped being recognized. At that point, shortcut keys were still working in the problematic way described in the question.



        In troubleshooting the monitor problem, I deinstalled my nVidia driver and reinstalled the latest version. Once I finally got all of my monitors working again, shortcut keys were working consistently.



        So either:




        1. the fix was in the October 2018 Windows Update, and for some reason
          there was a delay before it took effect; or

        2. more likely, since the problem resolved after re-installing nVidia's driver, the problem
          was somehow caused by that software






        share|improve this answer













        This problem has resolved. The cause was either the 9/2018 Windows Update or—more likely—nVidia's driver.



        This morning, the October 2018 Windows Update finally became available for me to install (Windows 10, version 1809). As soon as I installed it, my third monitor stopped being recognized. At that point, shortcut keys were still working in the problematic way described in the question.



        In troubleshooting the monitor problem, I deinstalled my nVidia driver and reinstalled the latest version. Once I finally got all of my monitors working again, shortcut keys were working consistently.



        So either:




        1. the fix was in the October 2018 Windows Update, and for some reason
          there was a delay before it took effect; or

        2. more likely, since the problem resolved after re-installing nVidia's driver, the problem
          was somehow caused by that software







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Feb 5 at 17:45









        Andy GieslerAndy Giesler

        6611710




        6611710






























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