What to do when a Windows Update (KB4480970) breaks your computer?












6















KB4480970 got installed on my system last night and now I'm no longer able to access files via SMB shares. Apparently this is a known issue.



I restored my system to a previous restore point and the issue appears to be resolved, but in general what should I do in these situations? Will my system try to reinstall KB4480970 tonight? Do I just need to disable automatic updates? If so then should I disable them until perpetuity? If not then how do I know when I can turn them back on?










share|improve this question





























    6















    KB4480970 got installed on my system last night and now I'm no longer able to access files via SMB shares. Apparently this is a known issue.



    I restored my system to a previous restore point and the issue appears to be resolved, but in general what should I do in these situations? Will my system try to reinstall KB4480970 tonight? Do I just need to disable automatic updates? If so then should I disable them until perpetuity? If not then how do I know when I can turn them back on?










    share|improve this question



























      6












      6








      6


      1






      KB4480970 got installed on my system last night and now I'm no longer able to access files via SMB shares. Apparently this is a known issue.



      I restored my system to a previous restore point and the issue appears to be resolved, but in general what should I do in these situations? Will my system try to reinstall KB4480970 tonight? Do I just need to disable automatic updates? If so then should I disable them until perpetuity? If not then how do I know when I can turn them back on?










      share|improve this question
















      KB4480970 got installed on my system last night and now I'm no longer able to access files via SMB shares. Apparently this is a known issue.



      I restored my system to a previous restore point and the issue appears to be resolved, but in general what should I do in these situations? Will my system try to reinstall KB4480970 tonight? Do I just need to disable automatic updates? If so then should I disable them until perpetuity? If not then how do I know when I can turn them back on?







      windows-7 windows-update






      share|improve this question















      share|improve this question













      share|improve this question




      share|improve this question








      edited Jan 15 at 0:12









      Twisty Impersonator

      18.4k146699




      18.4k146699










      asked Jan 10 at 3:38









      neubertneubert

      1,803174587




      1,803174587






















          2 Answers
          2






          active

          oldest

          votes


















          2















          Will my system try to reinstall KB4480970 tonight?




          This entirely depends on your system configuration. Windows 7 allows you to select which updates will be installed. You will want to avoid installing KB4480960 and KB4480970 until a patch which resolves the known issues with those updates is released.




          Do I just need to disable automatic updates?




          You should configure your system and install patches manually until the issue is resolved.




          If so then should I disable them until perpetuity?




          You should absolutely not disable Windows Update in perpetuity.




          how do I know when I can turn them back on?




          Windows 7 SP1 and Windows Server 2008 R2 SP1 update history has every recent patch released for Windows 7, you should watch this website, until an update that specifically mentions this known issue is resolved.




          Known issues in this update



          Symptom - Local users who are part of the local “Administrators“ group may not be able to remotely access shares on Windows Server 2008 R2 and Windows 7 machines after installing the January 8th, 2019 security updates. This does not affect domain accounts in the local "Administrators" group.



          Workaround - This issue is resolved in KB4487345.




          KB4487345 is a stand-alone package which can be downloaded on the Microsoft Update Catalog website.






          share|improve this answer


























          • @neubert - Microsoft did indeed update the description of the problem.

            – Ramhound
            Jan 15 at 11:49











          • @Moab - Since a fix has been provided, and the description was updated by Microsoft, I went ahead and updated my answer.

            – Ramhound
            Jan 15 at 11:52





















          3














          This answer only addresses the specific issue cause by the KB4480970 patch you mentioned.



          Microsoft has released hotfix KB4487345 to resolve this issue created by KB4480970:




          This update resolves the issue where local users who are part of the local “Administrators“ group may not be able to remotely access shares on Windows 7 SP1 and Windows Server 2008 R2 machines after installing the January 8th, 2019 security updates. This does not affect domain accounts in the local "Administrators" group.




          The hotfix is not (currently) being distributed via Windows Update. Instead, you must download the patch directly from the Microsoft Update Catalog website.



          You should install this hotfix on the computer hosting the network share(s) that users are not able to access.






          share|improve this answer























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            2 Answers
            2






            active

            oldest

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            2 Answers
            2






            active

            oldest

            votes









            active

            oldest

            votes






            active

            oldest

            votes









            2















            Will my system try to reinstall KB4480970 tonight?




            This entirely depends on your system configuration. Windows 7 allows you to select which updates will be installed. You will want to avoid installing KB4480960 and KB4480970 until a patch which resolves the known issues with those updates is released.




            Do I just need to disable automatic updates?




            You should configure your system and install patches manually until the issue is resolved.




            If so then should I disable them until perpetuity?




            You should absolutely not disable Windows Update in perpetuity.




            how do I know when I can turn them back on?




            Windows 7 SP1 and Windows Server 2008 R2 SP1 update history has every recent patch released for Windows 7, you should watch this website, until an update that specifically mentions this known issue is resolved.




            Known issues in this update



            Symptom - Local users who are part of the local “Administrators“ group may not be able to remotely access shares on Windows Server 2008 R2 and Windows 7 machines after installing the January 8th, 2019 security updates. This does not affect domain accounts in the local "Administrators" group.



            Workaround - This issue is resolved in KB4487345.




            KB4487345 is a stand-alone package which can be downloaded on the Microsoft Update Catalog website.






            share|improve this answer


























            • @neubert - Microsoft did indeed update the description of the problem.

              – Ramhound
              Jan 15 at 11:49











            • @Moab - Since a fix has been provided, and the description was updated by Microsoft, I went ahead and updated my answer.

              – Ramhound
              Jan 15 at 11:52


















            2















            Will my system try to reinstall KB4480970 tonight?




            This entirely depends on your system configuration. Windows 7 allows you to select which updates will be installed. You will want to avoid installing KB4480960 and KB4480970 until a patch which resolves the known issues with those updates is released.




            Do I just need to disable automatic updates?




            You should configure your system and install patches manually until the issue is resolved.




            If so then should I disable them until perpetuity?




            You should absolutely not disable Windows Update in perpetuity.




            how do I know when I can turn them back on?




            Windows 7 SP1 and Windows Server 2008 R2 SP1 update history has every recent patch released for Windows 7, you should watch this website, until an update that specifically mentions this known issue is resolved.




            Known issues in this update



            Symptom - Local users who are part of the local “Administrators“ group may not be able to remotely access shares on Windows Server 2008 R2 and Windows 7 machines after installing the January 8th, 2019 security updates. This does not affect domain accounts in the local "Administrators" group.



            Workaround - This issue is resolved in KB4487345.




            KB4487345 is a stand-alone package which can be downloaded on the Microsoft Update Catalog website.






            share|improve this answer


























            • @neubert - Microsoft did indeed update the description of the problem.

              – Ramhound
              Jan 15 at 11:49











            • @Moab - Since a fix has been provided, and the description was updated by Microsoft, I went ahead and updated my answer.

              – Ramhound
              Jan 15 at 11:52
















            2












            2








            2








            Will my system try to reinstall KB4480970 tonight?




            This entirely depends on your system configuration. Windows 7 allows you to select which updates will be installed. You will want to avoid installing KB4480960 and KB4480970 until a patch which resolves the known issues with those updates is released.




            Do I just need to disable automatic updates?




            You should configure your system and install patches manually until the issue is resolved.




            If so then should I disable them until perpetuity?




            You should absolutely not disable Windows Update in perpetuity.




            how do I know when I can turn them back on?




            Windows 7 SP1 and Windows Server 2008 R2 SP1 update history has every recent patch released for Windows 7, you should watch this website, until an update that specifically mentions this known issue is resolved.




            Known issues in this update



            Symptom - Local users who are part of the local “Administrators“ group may not be able to remotely access shares on Windows Server 2008 R2 and Windows 7 machines after installing the January 8th, 2019 security updates. This does not affect domain accounts in the local "Administrators" group.



            Workaround - This issue is resolved in KB4487345.




            KB4487345 is a stand-alone package which can be downloaded on the Microsoft Update Catalog website.






            share|improve this answer
















            Will my system try to reinstall KB4480970 tonight?




            This entirely depends on your system configuration. Windows 7 allows you to select which updates will be installed. You will want to avoid installing KB4480960 and KB4480970 until a patch which resolves the known issues with those updates is released.




            Do I just need to disable automatic updates?




            You should configure your system and install patches manually until the issue is resolved.




            If so then should I disable them until perpetuity?




            You should absolutely not disable Windows Update in perpetuity.




            how do I know when I can turn them back on?




            Windows 7 SP1 and Windows Server 2008 R2 SP1 update history has every recent patch released for Windows 7, you should watch this website, until an update that specifically mentions this known issue is resolved.




            Known issues in this update



            Symptom - Local users who are part of the local “Administrators“ group may not be able to remotely access shares on Windows Server 2008 R2 and Windows 7 machines after installing the January 8th, 2019 security updates. This does not affect domain accounts in the local "Administrators" group.



            Workaround - This issue is resolved in KB4487345.




            KB4487345 is a stand-alone package which can be downloaded on the Microsoft Update Catalog website.







            share|improve this answer














            share|improve this answer



            share|improve this answer








            edited Jan 15 at 11:51

























            answered Jan 10 at 4:09









            RamhoundRamhound

            20.3k156085




            20.3k156085













            • @neubert - Microsoft did indeed update the description of the problem.

              – Ramhound
              Jan 15 at 11:49











            • @Moab - Since a fix has been provided, and the description was updated by Microsoft, I went ahead and updated my answer.

              – Ramhound
              Jan 15 at 11:52





















            • @neubert - Microsoft did indeed update the description of the problem.

              – Ramhound
              Jan 15 at 11:49











            • @Moab - Since a fix has been provided, and the description was updated by Microsoft, I went ahead and updated my answer.

              – Ramhound
              Jan 15 at 11:52



















            @neubert - Microsoft did indeed update the description of the problem.

            – Ramhound
            Jan 15 at 11:49





            @neubert - Microsoft did indeed update the description of the problem.

            – Ramhound
            Jan 15 at 11:49













            @Moab - Since a fix has been provided, and the description was updated by Microsoft, I went ahead and updated my answer.

            – Ramhound
            Jan 15 at 11:52







            @Moab - Since a fix has been provided, and the description was updated by Microsoft, I went ahead and updated my answer.

            – Ramhound
            Jan 15 at 11:52















            3














            This answer only addresses the specific issue cause by the KB4480970 patch you mentioned.



            Microsoft has released hotfix KB4487345 to resolve this issue created by KB4480970:




            This update resolves the issue where local users who are part of the local “Administrators“ group may not be able to remotely access shares on Windows 7 SP1 and Windows Server 2008 R2 machines after installing the January 8th, 2019 security updates. This does not affect domain accounts in the local "Administrators" group.




            The hotfix is not (currently) being distributed via Windows Update. Instead, you must download the patch directly from the Microsoft Update Catalog website.



            You should install this hotfix on the computer hosting the network share(s) that users are not able to access.






            share|improve this answer




























              3














              This answer only addresses the specific issue cause by the KB4480970 patch you mentioned.



              Microsoft has released hotfix KB4487345 to resolve this issue created by KB4480970:




              This update resolves the issue where local users who are part of the local “Administrators“ group may not be able to remotely access shares on Windows 7 SP1 and Windows Server 2008 R2 machines after installing the January 8th, 2019 security updates. This does not affect domain accounts in the local "Administrators" group.




              The hotfix is not (currently) being distributed via Windows Update. Instead, you must download the patch directly from the Microsoft Update Catalog website.



              You should install this hotfix on the computer hosting the network share(s) that users are not able to access.






              share|improve this answer


























                3












                3








                3







                This answer only addresses the specific issue cause by the KB4480970 patch you mentioned.



                Microsoft has released hotfix KB4487345 to resolve this issue created by KB4480970:




                This update resolves the issue where local users who are part of the local “Administrators“ group may not be able to remotely access shares on Windows 7 SP1 and Windows Server 2008 R2 machines after installing the January 8th, 2019 security updates. This does not affect domain accounts in the local "Administrators" group.




                The hotfix is not (currently) being distributed via Windows Update. Instead, you must download the patch directly from the Microsoft Update Catalog website.



                You should install this hotfix on the computer hosting the network share(s) that users are not able to access.






                share|improve this answer













                This answer only addresses the specific issue cause by the KB4480970 patch you mentioned.



                Microsoft has released hotfix KB4487345 to resolve this issue created by KB4480970:




                This update resolves the issue where local users who are part of the local “Administrators“ group may not be able to remotely access shares on Windows 7 SP1 and Windows Server 2008 R2 machines after installing the January 8th, 2019 security updates. This does not affect domain accounts in the local "Administrators" group.




                The hotfix is not (currently) being distributed via Windows Update. Instead, you must download the patch directly from the Microsoft Update Catalog website.



                You should install this hotfix on the computer hosting the network share(s) that users are not able to access.







                share|improve this answer












                share|improve this answer



                share|improve this answer










                answered Jan 15 at 0:11









                Twisty ImpersonatorTwisty Impersonator

                18.4k146699




                18.4k146699






























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