Can't install Windows 10 on a Gigabyte Aorus Pro X399 motherboard
I've built a Threadripper PC using the Gigabyte X399 Aorus Pro motherboard, and I'm trying to install Windows 10 on it.
I used Microsoft's Media Creation Tool in my old PC to create an ISO image, then burnt it to a DVD, and then booted the new PC with it. I should mention that I have set up my X399 PC's hard drives as RAID, in the following way:
- An SATA SSD as an independent volume. This will be my boot volume, where I intend to install Windows.
- Two mechanical SATA HDs as RAID 0.
Anyway, I boot up the new PC using my Windows 10 DVD... and I reach the step where it says that it needs drivers. The manual of my motherboard says to copy the drivers folder (BootDrvHw10) from the included DVD to a thumb drive, so that's what I do.
I plug the thumb drive, and two entries appear, both of which say:
AMD-RAID Bottom Device
I click on it... but Windows says then that "it hasn't found any new device driver".
I uncheck the "Hide incompatible drivers" checkbox, and a number of new entries appear, one of which is called "AMD-RAID Controller (storport)". I try with that one, but Windows says the same: "no new device drivers found".
I checked at Gigabyte's website (https://www.gigabyte.com/Motherboard/X399-AORUS-PRO-rev-10#support-dl-driver-lan), but the newest drivers there are the same ones that I already have. My BIOS is also at the latest (actually, the only) revision.
What do I do now?
windows-10 drivers raid threadripper
asked Dec 17 '18 at 16:20
PaulJPaulJ
85811328
|
show 3 more comments
I've built a Threadripper PC using the Gigabyte X399 Aorus Pro motherboard, and I'm trying to install Windows 10 on it.
I used Microsoft's Media Creation Tool in my old PC to create an ISO image, then burnt it to a DVD, and then booted the new PC with it. I should mention that I have set up my X399 PC's hard drives as RAID, in the following way:
- An SATA SSD as an independent volume. This will be my boot volume, where I intend to install Windows.
- Two mechanical SATA HDs as RAID 0.
Anyway, I boot up the new PC using my Windows 10 DVD... and I reach the step where it says that it needs drivers. The manual of my motherboard says to copy the drivers folder (BootDrvHw10) from the included DVD to a thumb drive, so that's what I do.
I plug the thumb drive, and two entries appear, both of which say:
AMD-RAID Bottom Device
I click on it... but Windows says then that "it hasn't found any new device driver".
I uncheck the "Hide incompatible drivers" checkbox, and a number of new entries appear, one of which is called "AMD-RAID Controller (storport)". I try with that one, but Windows says the same: "no new device drivers found".
I checked at Gigabyte's website (https://www.gigabyte.com/Motherboard/X399-AORUS-PRO-rev-10#support-dl-driver-lan), but the newest drivers there are the same ones that I already have. My BIOS is also at the latest (actually, the only) revision.
What do I do now?
windows-10 drivers raid threadripper
asked Dec 17 '18 at 16:20
PaulJPaulJ
85811328
If you are installing to the RAID then you need to provide the RAID drivers. It should be as simple as pointing to the provided.inffile.
– Ramhound
Dec 17 '18 at 16:22
@Ramhound: um, that's exactly what I did. The "AMD-RAID Bottom Device" that I mentioned above is supposed to be exactly that, and yet Windows doesn't recognize it.
– PaulJ
Dec 17 '18 at 16:27
Is the SSD an NVMe drive by chance?
– Ramhound
Dec 17 '18 at 16:44
Nope. Forgot to mention that: everything is SATA.
– PaulJ
Dec 17 '18 at 16:56
1
You could always disconnect the drives, install Windows on the SSD, then once Windows is installed configure the RAID. If you do it this way be sure to install the RAID drivers before you RAID with the BIOS
– Ramhound
Dec 17 '18 at 17:02
|
show 3 more comments
I've built a Threadripper PC using the Gigabyte X399 Aorus Pro motherboard, and I'm trying to install Windows 10 on it.
I used Microsoft's Media Creation Tool in my old PC to create an ISO image, then burnt it to a DVD, and then booted the new PC with it. I should mention that I have set up my X399 PC's hard drives as RAID, in the following way:
- An SATA SSD as an independent volume. This will be my boot volume, where I intend to install Windows.
- Two mechanical SATA HDs as RAID 0.
Anyway, I boot up the new PC using my Windows 10 DVD... and I reach the step where it says that it needs drivers. The manual of my motherboard says to copy the drivers folder (BootDrvHw10) from the included DVD to a thumb drive, so that's what I do.
I plug the thumb drive, and two entries appear, both of which say:
AMD-RAID Bottom Device
I click on it... but Windows says then that "it hasn't found any new device driver".
I uncheck the "Hide incompatible drivers" checkbox, and a number of new entries appear, one of which is called "AMD-RAID Controller (storport)". I try with that one, but Windows says the same: "no new device drivers found".
I checked at Gigabyte's website (https://www.gigabyte.com/Motherboard/X399-AORUS-PRO-rev-10#support-dl-driver-lan), but the newest drivers there are the same ones that I already have. My BIOS is also at the latest (actually, the only) revision.
What do I do now?
windows-10 drivers raid threadripper
asked Dec 17 '18 at 16:20
PaulJPaulJ
85811328
I've built a Threadripper PC using the Gigabyte X399 Aorus Pro motherboard, and I'm trying to install Windows 10 on it.
I used Microsoft's Media Creation Tool in my old PC to create an ISO image, then burnt it to a DVD, and then booted the new PC with it. I should mention that I have set up my X399 PC's hard drives as RAID, in the following way:
- An SATA SSD as an independent volume. This will be my boot volume, where I intend to install Windows.
- Two mechanical SATA HDs as RAID 0.
Anyway, I boot up the new PC using my Windows 10 DVD... and I reach the step where it says that it needs drivers. The manual of my motherboard says to copy the drivers folder (BootDrvHw10) from the included DVD to a thumb drive, so that's what I do.
I plug the thumb drive, and two entries appear, both of which say:
AMD-RAID Bottom Device
I click on it... but Windows says then that "it hasn't found any new device driver".
I uncheck the "Hide incompatible drivers" checkbox, and a number of new entries appear, one of which is called "AMD-RAID Controller (storport)". I try with that one, but Windows says the same: "no new device drivers found".
I checked at Gigabyte's website (https://www.gigabyte.com/Motherboard/X399-AORUS-PRO-rev-10#support-dl-driver-lan), but the newest drivers there are the same ones that I already have. My BIOS is also at the latest (actually, the only) revision.
What do I do now?
windows-10 drivers raid threadripper
windows-10 drivers raid threadripper
asked Dec 17 '18 at 16:20
PaulJPaulJ
85811328
asked Dec 17 '18 at 16:20
PaulJPaulJ
85811328
edited Dec 17 '18 at 16:56
PaulJ
asked Dec 17 '18 at 16:20
PaulJPaulJ
85811328
asked Dec 17 '18 at 16:20
PaulJPaulJ
85811328
asked Dec 17 '18 at 16:20
PaulJPaulJ
85811328
85811328
If you are installing to the RAID then you need to provide the RAID drivers. It should be as simple as pointing to the provided.inffile.
– Ramhound
Dec 17 '18 at 16:22
@Ramhound: um, that's exactly what I did. The "AMD-RAID Bottom Device" that I mentioned above is supposed to be exactly that, and yet Windows doesn't recognize it.
– PaulJ
Dec 17 '18 at 16:27
Is the SSD an NVMe drive by chance?
– Ramhound
Dec 17 '18 at 16:44
Nope. Forgot to mention that: everything is SATA.
– PaulJ
Dec 17 '18 at 16:56
1
You could always disconnect the drives, install Windows on the SSD, then once Windows is installed configure the RAID. If you do it this way be sure to install the RAID drivers before you RAID with the BIOS
– Ramhound
Dec 17 '18 at 17:02
|
show 3 more comments
If you are installing to the RAID then you need to provide the RAID drivers. It should be as simple as pointing to the provided.inffile.
– Ramhound
Dec 17 '18 at 16:22
@Ramhound: um, that's exactly what I did. The "AMD-RAID Bottom Device" that I mentioned above is supposed to be exactly that, and yet Windows doesn't recognize it.
– PaulJ
Dec 17 '18 at 16:27
Is the SSD an NVMe drive by chance?
– Ramhound
Dec 17 '18 at 16:44
Nope. Forgot to mention that: everything is SATA.
– PaulJ
Dec 17 '18 at 16:56
1
You could always disconnect the drives, install Windows on the SSD, then once Windows is installed configure the RAID. If you do it this way be sure to install the RAID drivers before you RAID with the BIOS
– Ramhound
Dec 17 '18 at 17:02
If you are installing to the RAID then you need to provide the RAID drivers. It should be as simple as pointing to the provided
.inf file.– Ramhound
Dec 17 '18 at 16:22
If you are installing to the RAID then you need to provide the RAID drivers. It should be as simple as pointing to the provided
.inf file.– Ramhound
Dec 17 '18 at 16:22
@Ramhound: um, that's exactly what I did. The "AMD-RAID Bottom Device" that I mentioned above is supposed to be exactly that, and yet Windows doesn't recognize it.
– PaulJ
Dec 17 '18 at 16:27
@Ramhound: um, that's exactly what I did. The "AMD-RAID Bottom Device" that I mentioned above is supposed to be exactly that, and yet Windows doesn't recognize it.
– PaulJ
Dec 17 '18 at 16:27
Is the SSD an NVMe drive by chance?
– Ramhound
Dec 17 '18 at 16:44
Is the SSD an NVMe drive by chance?
– Ramhound
Dec 17 '18 at 16:44
Nope. Forgot to mention that: everything is SATA.
– PaulJ
Dec 17 '18 at 16:56
Nope. Forgot to mention that: everything is SATA.
– PaulJ
Dec 17 '18 at 16:56
1
1
You could always disconnect the drives, install Windows on the SSD, then once Windows is installed configure the RAID. If you do it this way be sure to install the RAID drivers before you RAID with the BIOS
– Ramhound
Dec 17 '18 at 17:02
You could always disconnect the drives, install Windows on the SSD, then once Windows is installed configure the RAID. If you do it this way be sure to install the RAID drivers before you RAID with the BIOS
– Ramhound
Dec 17 '18 at 17:02
|
show 3 more comments
1 Answer
1
active
oldest
votes
Okay, finally got it solved. Guess what it was?
As mentioned above, I was installing Windows from an ISO created using Microsoft's Media Creation Tool, which was presumably for the latest version of Windows 10, and the problem was that the installer didn't recognize the RAID drivers supplied with the motherboard. I downloaded a full ISO image from MS's website for the previous version of Windows (1803, I believe) and tried...
At first, it gave me the same error while installing the AMD-RAID Bottom Device (rcbottom.inf) driver: "no new device drivers detected". But then I tried installing the next driver (the AMD-RAID controller one, rcraid.inf)... and it detected the RAID and worked perfectly. So now you know.
Of course, I wonder now what's going to happen when Windows connects to the Internet and tried to download the latest update...
answered Dec 21 '18 at 16:20
PaulJPaulJ
85811328
add a comment |
Your Answer
StackExchange.ready(function() {
var channelOptions = {
tags: "".split(" "),
id: "3"
};
initTagRenderer("".split(" "), "".split(" "), channelOptions);
StackExchange.using("externalEditor", function() {
// Have to fire editor after snippets, if snippets enabled
if (StackExchange.settings.snippets.snippetsEnabled) {
StackExchange.using("snippets", function() {
createEditor();
});
}
else {
createEditor();
}
});
function createEditor() {
StackExchange.prepareEditor({
heartbeatType: 'answer',
autoActivateHeartbeat: false,
convertImagesToLinks: true,
noModals: true,
showLowRepImageUploadWarning: true,
reputationToPostImages: 10,
bindNavPrevention: true,
postfix: "",
imageUploader: {
brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
allowUrls: true
},
onDemand: true,
discardSelector: ".discard-answer"
,immediatelyShowMarkdownHelp:true
});
}
});
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function () {
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fsuperuser.com%2fquestions%2f1385297%2fcant-install-windows-10-on-a-gigabyte-aorus-pro-x399-motherboard%23new-answer', 'question_page');
}
);
Post as a guest
Required, but never shown
1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
Okay, finally got it solved. Guess what it was?
As mentioned above, I was installing Windows from an ISO created using Microsoft's Media Creation Tool, which was presumably for the latest version of Windows 10, and the problem was that the installer didn't recognize the RAID drivers supplied with the motherboard. I downloaded a full ISO image from MS's website for the previous version of Windows (1803, I believe) and tried...
At first, it gave me the same error while installing the AMD-RAID Bottom Device (rcbottom.inf) driver: "no new device drivers detected". But then I tried installing the next driver (the AMD-RAID controller one, rcraid.inf)... and it detected the RAID and worked perfectly. So now you know.
Of course, I wonder now what's going to happen when Windows connects to the Internet and tried to download the latest update...
answered Dec 21 '18 at 16:20
PaulJPaulJ
85811328
add a comment |
Okay, finally got it solved. Guess what it was?
As mentioned above, I was installing Windows from an ISO created using Microsoft's Media Creation Tool, which was presumably for the latest version of Windows 10, and the problem was that the installer didn't recognize the RAID drivers supplied with the motherboard. I downloaded a full ISO image from MS's website for the previous version of Windows (1803, I believe) and tried...
At first, it gave me the same error while installing the AMD-RAID Bottom Device (rcbottom.inf) driver: "no new device drivers detected". But then I tried installing the next driver (the AMD-RAID controller one, rcraid.inf)... and it detected the RAID and worked perfectly. So now you know.
Of course, I wonder now what's going to happen when Windows connects to the Internet and tried to download the latest update...
answered Dec 21 '18 at 16:20
PaulJPaulJ
85811328
add a comment |
Okay, finally got it solved. Guess what it was?
As mentioned above, I was installing Windows from an ISO created using Microsoft's Media Creation Tool, which was presumably for the latest version of Windows 10, and the problem was that the installer didn't recognize the RAID drivers supplied with the motherboard. I downloaded a full ISO image from MS's website for the previous version of Windows (1803, I believe) and tried...
At first, it gave me the same error while installing the AMD-RAID Bottom Device (rcbottom.inf) driver: "no new device drivers detected". But then I tried installing the next driver (the AMD-RAID controller one, rcraid.inf)... and it detected the RAID and worked perfectly. So now you know.
Of course, I wonder now what's going to happen when Windows connects to the Internet and tried to download the latest update...
answered Dec 21 '18 at 16:20
PaulJPaulJ
85811328
Okay, finally got it solved. Guess what it was?
As mentioned above, I was installing Windows from an ISO created using Microsoft's Media Creation Tool, which was presumably for the latest version of Windows 10, and the problem was that the installer didn't recognize the RAID drivers supplied with the motherboard. I downloaded a full ISO image from MS's website for the previous version of Windows (1803, I believe) and tried...
At first, it gave me the same error while installing the AMD-RAID Bottom Device (rcbottom.inf) driver: "no new device drivers detected". But then I tried installing the next driver (the AMD-RAID controller one, rcraid.inf)... and it detected the RAID and worked perfectly. So now you know.
Of course, I wonder now what's going to happen when Windows connects to the Internet and tried to download the latest update...
answered Dec 21 '18 at 16:20
PaulJPaulJ
85811328
answered Dec 21 '18 at 16:20
PaulJPaulJ
85811328
answered Dec 21 '18 at 16:20
PaulJPaulJ
85811328
answered Dec 21 '18 at 16:20
PaulJPaulJ
85811328
85811328
add a comment |
add a comment |
Thanks for contributing an answer to Super User!
- Please be sure to answer the question. Provide details and share your research!
But avoid …
- Asking for help, clarification, or responding to other answers.
- Making statements based on opinion; back them up with references or personal experience.
To learn more, see our tips on writing great answers.
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function () {
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fsuperuser.com%2fquestions%2f1385297%2fcant-install-windows-10-on-a-gigabyte-aorus-pro-x399-motherboard%23new-answer', 'question_page');
}
);
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
If you are installing to the RAID then you need to provide the RAID drivers. It should be as simple as pointing to the provided
.inffile.– Ramhound
Dec 17 '18 at 16:22
@Ramhound: um, that's exactly what I did. The "AMD-RAID Bottom Device" that I mentioned above is supposed to be exactly that, and yet Windows doesn't recognize it.
– PaulJ
Dec 17 '18 at 16:27
Is the SSD an NVMe drive by chance?
– Ramhound
Dec 17 '18 at 16:44
Nope. Forgot to mention that: everything is SATA.
– PaulJ
Dec 17 '18 at 16:56
1
You could always disconnect the drives, install Windows on the SSD, then once Windows is installed configure the RAID. If you do it this way be sure to install the RAID drivers before you RAID with the BIOS
– Ramhound
Dec 17 '18 at 17:02