Adobe XD CC 2019 get error when install
I try to install Adobe XD CC 2019 in windows 10 2016 v1511 , OS Build 10586.0 but get error such as this image :
How can i fix this?
adobe-xd
asked Dec 17 '18 at 17:44
hmahdavihmahdavi
15917
add a comment |
I try to install Adobe XD CC 2019 in windows 10 2016 v1511 , OS Build 10586.0 but get error such as this image :
How can i fix this?
adobe-xd
asked Dec 17 '18 at 17:44
hmahdavihmahdavi
15917
1
What is the build number of your windows version? You can retrieve it by pressing the Windows logo + R, typingwinverand clicking OK.. It will tell you the build number on the second line (Version ....). Please edit that information into your question. 2016 is not your build number.
– Saaru Lindestøkke
Dec 17 '18 at 17:57
windows 10 2016 v1511 , OS Build 10586.0
– hmahdavi
Dec 17 '18 at 18:02
You can fix it the way the error message says to fix it. Update Windows; that build is 2 years out of date. As it's Enterprise, you'll probably have to speak to your IT department.
– Tetsujin
Dec 17 '18 at 18:05
add a comment |
I try to install Adobe XD CC 2019 in windows 10 2016 v1511 , OS Build 10586.0 but get error such as this image :
How can i fix this?
adobe-xd
asked Dec 17 '18 at 17:44
hmahdavihmahdavi
15917
I try to install Adobe XD CC 2019 in windows 10 2016 v1511 , OS Build 10586.0 but get error such as this image :
How can i fix this?
adobe-xd
adobe-xd
asked Dec 17 '18 at 17:44
hmahdavihmahdavi
15917
asked Dec 17 '18 at 17:44
hmahdavihmahdavi
15917
edited Dec 17 '18 at 18:02
hmahdavi
asked Dec 17 '18 at 17:44
hmahdavihmahdavi
15917
asked Dec 17 '18 at 17:44
hmahdavihmahdavi
15917
asked Dec 17 '18 at 17:44
hmahdavihmahdavi
15917
15917
1
What is the build number of your windows version? You can retrieve it by pressing the Windows logo + R, typingwinverand clicking OK.. It will tell you the build number on the second line (Version ....). Please edit that information into your question. 2016 is not your build number.
– Saaru Lindestøkke
Dec 17 '18 at 17:57
windows 10 2016 v1511 , OS Build 10586.0
– hmahdavi
Dec 17 '18 at 18:02
You can fix it the way the error message says to fix it. Update Windows; that build is 2 years out of date. As it's Enterprise, you'll probably have to speak to your IT department.
– Tetsujin
Dec 17 '18 at 18:05
add a comment |
1
What is the build number of your windows version? You can retrieve it by pressing the Windows logo + R, typingwinverand clicking OK.. It will tell you the build number on the second line (Version ....). Please edit that information into your question. 2016 is not your build number.
– Saaru Lindestøkke
Dec 17 '18 at 17:57
windows 10 2016 v1511 , OS Build 10586.0
– hmahdavi
Dec 17 '18 at 18:02
You can fix it the way the error message says to fix it. Update Windows; that build is 2 years out of date. As it's Enterprise, you'll probably have to speak to your IT department.
– Tetsujin
Dec 17 '18 at 18:05
1
1
What is the build number of your windows version? You can retrieve it by pressing the Windows logo + R, typing
winver and clicking OK.. It will tell you the build number on the second line (Version ....). Please edit that information into your question. 2016 is not your build number.– Saaru Lindestøkke
Dec 17 '18 at 17:57
What is the build number of your windows version? You can retrieve it by pressing the Windows logo + R, typing
winver and clicking OK.. It will tell you the build number on the second line (Version ....). Please edit that information into your question. 2016 is not your build number.– Saaru Lindestøkke
Dec 17 '18 at 17:57
windows 10 2016 v1511 , OS Build 10586.0
– hmahdavi
Dec 17 '18 at 18:02
windows 10 2016 v1511 , OS Build 10586.0
– hmahdavi
Dec 17 '18 at 18:02
You can fix it the way the error message says to fix it. Update Windows; that build is 2 years out of date. As it's Enterprise, you'll probably have to speak to your IT department.
– Tetsujin
Dec 17 '18 at 18:05
You can fix it the way the error message says to fix it. Update Windows; that build is 2 years out of date. As it's Enterprise, you'll probably have to speak to your IT department.
– Tetsujin
Dec 17 '18 at 18:05
add a comment |
1 Answer
1
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You mention that you have Windows build 1511. The error states:
Upgrade needed.
You must upgrade/update your system to install the product. Please check the
following:
- Windows 10 Creators Update (64 bit) - Version 1703
As 1511 is less than 1703, this means that you need to upgrade your Windows installation before you can install Adobe XD CC 2019.
Alternatively you can look into installing an older Adobe XD version (if that exists). Please post another question if you need help with that.
answered Dec 17 '18 at 18:12
Saaru LindestøkkeSaaru Lindestøkke
66721032
add a comment |
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1 Answer
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oldest
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1 Answer
1
active
oldest
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active
oldest
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active
oldest
votes
You mention that you have Windows build 1511. The error states:
Upgrade needed.
You must upgrade/update your system to install the product. Please check the
following:
- Windows 10 Creators Update (64 bit) - Version 1703
As 1511 is less than 1703, this means that you need to upgrade your Windows installation before you can install Adobe XD CC 2019.
Alternatively you can look into installing an older Adobe XD version (if that exists). Please post another question if you need help with that.
answered Dec 17 '18 at 18:12
Saaru LindestøkkeSaaru Lindestøkke
66721032
add a comment |
You mention that you have Windows build 1511. The error states:
Upgrade needed.
You must upgrade/update your system to install the product. Please check the
following:
- Windows 10 Creators Update (64 bit) - Version 1703
As 1511 is less than 1703, this means that you need to upgrade your Windows installation before you can install Adobe XD CC 2019.
Alternatively you can look into installing an older Adobe XD version (if that exists). Please post another question if you need help with that.
answered Dec 17 '18 at 18:12
Saaru LindestøkkeSaaru Lindestøkke
66721032
add a comment |
You mention that you have Windows build 1511. The error states:
Upgrade needed.
You must upgrade/update your system to install the product. Please check the
following:
- Windows 10 Creators Update (64 bit) - Version 1703
As 1511 is less than 1703, this means that you need to upgrade your Windows installation before you can install Adobe XD CC 2019.
Alternatively you can look into installing an older Adobe XD version (if that exists). Please post another question if you need help with that.
answered Dec 17 '18 at 18:12
Saaru LindestøkkeSaaru Lindestøkke
66721032
You mention that you have Windows build 1511. The error states:
Upgrade needed.
You must upgrade/update your system to install the product. Please check the
following:
- Windows 10 Creators Update (64 bit) - Version 1703
As 1511 is less than 1703, this means that you need to upgrade your Windows installation before you can install Adobe XD CC 2019.
Alternatively you can look into installing an older Adobe XD version (if that exists). Please post another question if you need help with that.
answered Dec 17 '18 at 18:12
Saaru LindestøkkeSaaru Lindestøkke
66721032
answered Dec 17 '18 at 18:12
Saaru LindestøkkeSaaru Lindestøkke
66721032
answered Dec 17 '18 at 18:12
Saaru LindestøkkeSaaru Lindestøkke
66721032
answered Dec 17 '18 at 18:12
Saaru LindestøkkeSaaru Lindestøkke
66721032
66721032
add a comment |
add a comment |
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1
What is the build number of your windows version? You can retrieve it by pressing the Windows logo + R, typing
winverand clicking OK.. It will tell you the build number on the second line (Version ....). Please edit that information into your question. 2016 is not your build number.– Saaru Lindestøkke
Dec 17 '18 at 17:57
windows 10 2016 v1511 , OS Build 10586.0
– hmahdavi
Dec 17 '18 at 18:02
You can fix it the way the error message says to fix it. Update Windows; that build is 2 years out of date. As it's Enterprise, you'll probably have to speak to your IT department.
– Tetsujin
Dec 17 '18 at 18:05