Windows update error 0x80240438 for optional features












0















I updated to the latest Windows 10 (1809) with the windows update assistant and now I get constantly error messages in the messaging center, that something couldn't be installed. If I click on it I come to the optional features. If I look in the history the following packages couldn't be installed:




  • Input English (GB)

  • Voice recognition English (GB)

  • English (GB) optical character recognition


Windows 10 always tries to install these optional features and fails. I tried to clear the Store cache without success. I don't want to disable the firewall, because I'm in a corporate network.



How can I install these packages or disable the downloading of these?



I also can't search for updats in general: If I do this manually I get the following (translated) message:




Error We still check daily, if new updates are available.



We couldn't connect with the update service. We try it later again.
Alternative you can try it now. Check your internet connection, if it
still doesn't work.











share|improve this question























  • "We couldn't connect with the update service." this error has nothing to do with store cache, it cannot connect to the windows update server for some reason on your end or theirs.

    – Moab
    Dec 14 '18 at 14:24











  • It was one of the solutions proposed, when searching for the error in the internet. I think it is on my side, but I have no means to find it out. I can't ping the Windows Update Service for example. Either it is a group policy thing (AD) or the installation of Win 10 is damaged (for whatever reason).

    – testing
    Dec 14 '18 at 14:30











  • Yeah Im still on 1803 until they get the bugs worked out on 1809.

    – Moab
    Dec 14 '18 at 22:53
















0















I updated to the latest Windows 10 (1809) with the windows update assistant and now I get constantly error messages in the messaging center, that something couldn't be installed. If I click on it I come to the optional features. If I look in the history the following packages couldn't be installed:




  • Input English (GB)

  • Voice recognition English (GB)

  • English (GB) optical character recognition


Windows 10 always tries to install these optional features and fails. I tried to clear the Store cache without success. I don't want to disable the firewall, because I'm in a corporate network.



How can I install these packages or disable the downloading of these?



I also can't search for updats in general: If I do this manually I get the following (translated) message:




Error We still check daily, if new updates are available.



We couldn't connect with the update service. We try it later again.
Alternative you can try it now. Check your internet connection, if it
still doesn't work.











share|improve this question























  • "We couldn't connect with the update service." this error has nothing to do with store cache, it cannot connect to the windows update server for some reason on your end or theirs.

    – Moab
    Dec 14 '18 at 14:24











  • It was one of the solutions proposed, when searching for the error in the internet. I think it is on my side, but I have no means to find it out. I can't ping the Windows Update Service for example. Either it is a group policy thing (AD) or the installation of Win 10 is damaged (for whatever reason).

    – testing
    Dec 14 '18 at 14:30











  • Yeah Im still on 1803 until they get the bugs worked out on 1809.

    – Moab
    Dec 14 '18 at 22:53














0












0








0








I updated to the latest Windows 10 (1809) with the windows update assistant and now I get constantly error messages in the messaging center, that something couldn't be installed. If I click on it I come to the optional features. If I look in the history the following packages couldn't be installed:




  • Input English (GB)

  • Voice recognition English (GB)

  • English (GB) optical character recognition


Windows 10 always tries to install these optional features and fails. I tried to clear the Store cache without success. I don't want to disable the firewall, because I'm in a corporate network.



How can I install these packages or disable the downloading of these?



I also can't search for updats in general: If I do this manually I get the following (translated) message:




Error We still check daily, if new updates are available.



We couldn't connect with the update service. We try it later again.
Alternative you can try it now. Check your internet connection, if it
still doesn't work.











share|improve this question














I updated to the latest Windows 10 (1809) with the windows update assistant and now I get constantly error messages in the messaging center, that something couldn't be installed. If I click on it I come to the optional features. If I look in the history the following packages couldn't be installed:




  • Input English (GB)

  • Voice recognition English (GB)

  • English (GB) optical character recognition


Windows 10 always tries to install these optional features and fails. I tried to clear the Store cache without success. I don't want to disable the firewall, because I'm in a corporate network.



How can I install these packages or disable the downloading of these?



I also can't search for updats in general: If I do this manually I get the following (translated) message:




Error We still check daily, if new updates are available.



We couldn't connect with the update service. We try it later again.
Alternative you can try it now. Check your internet connection, if it
still doesn't work.








windows-10 installation windows-update windows-10-v1809






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked Dec 14 '18 at 11:49









testingtesting

33141125




33141125













  • "We couldn't connect with the update service." this error has nothing to do with store cache, it cannot connect to the windows update server for some reason on your end or theirs.

    – Moab
    Dec 14 '18 at 14:24











  • It was one of the solutions proposed, when searching for the error in the internet. I think it is on my side, but I have no means to find it out. I can't ping the Windows Update Service for example. Either it is a group policy thing (AD) or the installation of Win 10 is damaged (for whatever reason).

    – testing
    Dec 14 '18 at 14:30











  • Yeah Im still on 1803 until they get the bugs worked out on 1809.

    – Moab
    Dec 14 '18 at 22:53



















  • "We couldn't connect with the update service." this error has nothing to do with store cache, it cannot connect to the windows update server for some reason on your end or theirs.

    – Moab
    Dec 14 '18 at 14:24











  • It was one of the solutions proposed, when searching for the error in the internet. I think it is on my side, but I have no means to find it out. I can't ping the Windows Update Service for example. Either it is a group policy thing (AD) or the installation of Win 10 is damaged (for whatever reason).

    – testing
    Dec 14 '18 at 14:30











  • Yeah Im still on 1803 until they get the bugs worked out on 1809.

    – Moab
    Dec 14 '18 at 22:53

















"We couldn't connect with the update service." this error has nothing to do with store cache, it cannot connect to the windows update server for some reason on your end or theirs.

– Moab
Dec 14 '18 at 14:24





"We couldn't connect with the update service." this error has nothing to do with store cache, it cannot connect to the windows update server for some reason on your end or theirs.

– Moab
Dec 14 '18 at 14:24













It was one of the solutions proposed, when searching for the error in the internet. I think it is on my side, but I have no means to find it out. I can't ping the Windows Update Service for example. Either it is a group policy thing (AD) or the installation of Win 10 is damaged (for whatever reason).

– testing
Dec 14 '18 at 14:30





It was one of the solutions proposed, when searching for the error in the internet. I think it is on my side, but I have no means to find it out. I can't ping the Windows Update Service for example. Either it is a group policy thing (AD) or the installation of Win 10 is damaged (for whatever reason).

– testing
Dec 14 '18 at 14:30













Yeah Im still on 1803 until they get the bugs worked out on 1809.

– Moab
Dec 14 '18 at 22:53





Yeah Im still on 1803 until they get the bugs worked out on 1809.

– Moab
Dec 14 '18 at 22:53










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