Windows 10 says “driver missing” for Canon EOS 550D











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I have recently upgraded from Windows 7 to Windows 10. The camera (Canon EOS 550D) worked fine beforehand and I can still access it nicely on the same computer when booting into Linux. Thus, the hardware is fine. But when I try to access it from Windows 10, it says that the driver is missing. However, according to Canon, no driver should be required:




This product is compatible with the operating system selected and when connected to a computer via a USB cable the camera should be automatically detected as a media device. It is not required to install a driver.




The camera does not appear in Explorer. The Windows 10 installation is only 1 day old. I am using the original USB cable for the connection. What am I missing?










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  • Related, when going from Windows 7 to Windows 8: EOS Utility does not detect my 550D
    – scottbb
    Dec 9 at 16:11















up vote
2
down vote

favorite












I have recently upgraded from Windows 7 to Windows 10. The camera (Canon EOS 550D) worked fine beforehand and I can still access it nicely on the same computer when booting into Linux. Thus, the hardware is fine. But when I try to access it from Windows 10, it says that the driver is missing. However, according to Canon, no driver should be required:




This product is compatible with the operating system selected and when connected to a computer via a USB cable the camera should be automatically detected as a media device. It is not required to install a driver.




The camera does not appear in Explorer. The Windows 10 installation is only 1 day old. I am using the original USB cable for the connection. What am I missing?










share|improve this question
























  • Related, when going from Windows 7 to Windows 8: EOS Utility does not detect my 550D
    – scottbb
    Dec 9 at 16:11













up vote
2
down vote

favorite









up vote
2
down vote

favorite











I have recently upgraded from Windows 7 to Windows 10. The camera (Canon EOS 550D) worked fine beforehand and I can still access it nicely on the same computer when booting into Linux. Thus, the hardware is fine. But when I try to access it from Windows 10, it says that the driver is missing. However, according to Canon, no driver should be required:




This product is compatible with the operating system selected and when connected to a computer via a USB cable the camera should be automatically detected as a media device. It is not required to install a driver.




The camera does not appear in Explorer. The Windows 10 installation is only 1 day old. I am using the original USB cable for the connection. What am I missing?










share|improve this question















I have recently upgraded from Windows 7 to Windows 10. The camera (Canon EOS 550D) worked fine beforehand and I can still access it nicely on the same computer when booting into Linux. Thus, the hardware is fine. But when I try to access it from Windows 10, it says that the driver is missing. However, according to Canon, no driver should be required:




This product is compatible with the operating system selected and when connected to a computer via a USB cable the camera should be automatically detected as a media device. It is not required to install a driver.




The camera does not appear in Explorer. The Windows 10 installation is only 1 day old. I am using the original USB cable for the connection. What am I missing?







canon canon-550d windows usb






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edited Dec 9 at 16:00

























asked Dec 9 at 15:48









theV0ID

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  • Related, when going from Windows 7 to Windows 8: EOS Utility does not detect my 550D
    – scottbb
    Dec 9 at 16:11


















  • Related, when going from Windows 7 to Windows 8: EOS Utility does not detect my 550D
    – scottbb
    Dec 9 at 16:11
















Related, when going from Windows 7 to Windows 8: EOS Utility does not detect my 550D
– scottbb
Dec 9 at 16:11




Related, when going from Windows 7 to Windows 8: EOS Utility does not detect my 550D
– scottbb
Dec 9 at 16:11










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The reason was that I am using Windows 10 N, which comes without the MTP driver. One has to install the Microsoft Media Feature Pack, in order to get this driver. Windows Update does not find it automatically. Moreover, for me it did not work out to install this version of the driver which is linked almost everywhere. Instead, I had to install the 1803 version of this download. The 1809 version did not work either.






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    1 Answer
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    1 Answer
    1






    active

    oldest

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    active

    oldest

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    active

    oldest

    votes








    up vote
    4
    down vote



    accepted










    The reason was that I am using Windows 10 N, which comes without the MTP driver. One has to install the Microsoft Media Feature Pack, in order to get this driver. Windows Update does not find it automatically. Moreover, for me it did not work out to install this version of the driver which is linked almost everywhere. Instead, I had to install the 1803 version of this download. The 1809 version did not work either.






    share|improve this answer

























      up vote
      4
      down vote



      accepted










      The reason was that I am using Windows 10 N, which comes without the MTP driver. One has to install the Microsoft Media Feature Pack, in order to get this driver. Windows Update does not find it automatically. Moreover, for me it did not work out to install this version of the driver which is linked almost everywhere. Instead, I had to install the 1803 version of this download. The 1809 version did not work either.






      share|improve this answer























        up vote
        4
        down vote



        accepted







        up vote
        4
        down vote



        accepted






        The reason was that I am using Windows 10 N, which comes without the MTP driver. One has to install the Microsoft Media Feature Pack, in order to get this driver. Windows Update does not find it automatically. Moreover, for me it did not work out to install this version of the driver which is linked almost everywhere. Instead, I had to install the 1803 version of this download. The 1809 version did not work either.






        share|improve this answer












        The reason was that I am using Windows 10 N, which comes without the MTP driver. One has to install the Microsoft Media Feature Pack, in order to get this driver. Windows Update does not find it automatically. Moreover, for me it did not work out to install this version of the driver which is linked almost everywhere. Instead, I had to install the 1803 version of this download. The 1809 version did not work either.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Dec 9 at 16:37









        theV0ID

        1516




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