Using third party battery with Dell laptop [closed]
I recently bought a replacement battery for my old Dell Latitude. It was advertised as a replacement battery for the model, but when it arrived I discovered it was not actually a Dell battery but manufactured by some company called Hosowell in Dongguan, China. It connects but won't charge, and from searching online this may be because it lacks the Dell ID chip. At the same time, I can't believe that a company exists that bothers to make perfect replica batteries that aren't possible to use, so I assume there is a way to get Dell laptops to recognise batteries from third party manufacturers. Can anyone suggest what I need to do to get my new battery recognized by my old laptop?
I suspect I can't return it, since on careful rereading they don't claim it's a Dell battery, just that it fits a Dell laptop.
battery dell-latitude
asked Dec 5 at 22:35
tardigrade
1063
closed as too broad by Ramhound, fixer1234, bertieb, Pimp Juice IT, DrMoishe Pippik Dec 9 at 3:33
Please edit the question to limit it to a specific problem with enough detail to identify an adequate answer. Avoid asking multiple distinct questions at once. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.
add a comment |
I recently bought a replacement battery for my old Dell Latitude. It was advertised as a replacement battery for the model, but when it arrived I discovered it was not actually a Dell battery but manufactured by some company called Hosowell in Dongguan, China. It connects but won't charge, and from searching online this may be because it lacks the Dell ID chip. At the same time, I can't believe that a company exists that bothers to make perfect replica batteries that aren't possible to use, so I assume there is a way to get Dell laptops to recognise batteries from third party manufacturers. Can anyone suggest what I need to do to get my new battery recognized by my old laptop?
I suspect I can't return it, since on careful rereading they don't claim it's a Dell battery, just that it fits a Dell laptop.
battery dell-latitude
asked Dec 5 at 22:35
tardigrade
1063
closed as too broad by Ramhound, fixer1234, bertieb, Pimp Juice IT, DrMoishe Pippik Dec 9 at 3:33
Please edit the question to limit it to a specific problem with enough detail to identify an adequate answer. Avoid asking multiple distinct questions at once. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.
2
It sounds defective. Hopefully you purchased it from someone with a reasonable return policy.
– Andrew Beals
Dec 5 at 22:52
1
IANAL, but the Sale of Goods Act may protect you since you are in the UK. There's an implied warranty of fitness for a particular purpose, if the seller stated compatibility with your model of Dell PC in their advertisement. OTOH, if their web page just says "battery, xx volts", you have no defense if it doesn't work in your PC. Take a look at their product web page. If the seller does not make good, then chat with your bank.
– K7AAY
Dec 5 at 23:19
1
Why did you replace the battery? Usually when the battery won’t charge it is a bad power adapter or power jack.
– Appleoddity
Dec 5 at 23:21
2
Don't "suspect", get information. It could be that the battery is defective. Did you order the battery from a local or online retailer, or direct from the company in China? Reputable companies will stand behind what they sell.
– fixer1234
Dec 6 at 1:49
As a relative newcomer to this SE I'm a little surprised that "how do I get a Hosowell battery to work in a Dell Latitude laptop?' is too broad; I was worried it was too specific. Anyway, I ordered a replacement because the old one was no longer holding a charge for long and a specific system warning popped up that I should replace it. And after leaving the battery connected for about 2 days it has started charging and is now working normally, which was a nice surprise.
– tardigrade
Dec 13 at 8:34
add a comment |
I recently bought a replacement battery for my old Dell Latitude. It was advertised as a replacement battery for the model, but when it arrived I discovered it was not actually a Dell battery but manufactured by some company called Hosowell in Dongguan, China. It connects but won't charge, and from searching online this may be because it lacks the Dell ID chip. At the same time, I can't believe that a company exists that bothers to make perfect replica batteries that aren't possible to use, so I assume there is a way to get Dell laptops to recognise batteries from third party manufacturers. Can anyone suggest what I need to do to get my new battery recognized by my old laptop?
I suspect I can't return it, since on careful rereading they don't claim it's a Dell battery, just that it fits a Dell laptop.
battery dell-latitude
asked Dec 5 at 22:35
tardigrade
1063
I recently bought a replacement battery for my old Dell Latitude. It was advertised as a replacement battery for the model, but when it arrived I discovered it was not actually a Dell battery but manufactured by some company called Hosowell in Dongguan, China. It connects but won't charge, and from searching online this may be because it lacks the Dell ID chip. At the same time, I can't believe that a company exists that bothers to make perfect replica batteries that aren't possible to use, so I assume there is a way to get Dell laptops to recognise batteries from third party manufacturers. Can anyone suggest what I need to do to get my new battery recognized by my old laptop?
I suspect I can't return it, since on careful rereading they don't claim it's a Dell battery, just that it fits a Dell laptop.
battery dell-latitude
battery dell-latitude
asked Dec 5 at 22:35
tardigrade
1063
asked Dec 5 at 22:35
tardigrade
1063
asked Dec 5 at 22:35
tardigrade
1063
asked Dec 5 at 22:35
tardigrade
1063
asked Dec 5 at 22:35
tardigrade
1063
1063
closed as too broad by Ramhound, fixer1234, bertieb, Pimp Juice IT, DrMoishe Pippik Dec 9 at 3:33
Please edit the question to limit it to a specific problem with enough detail to identify an adequate answer. Avoid asking multiple distinct questions at once. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.
closed as too broad by Ramhound, fixer1234, bertieb, Pimp Juice IT, DrMoishe Pippik Dec 9 at 3:33
Please edit the question to limit it to a specific problem with enough detail to identify an adequate answer. Avoid asking multiple distinct questions at once. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.
2
It sounds defective. Hopefully you purchased it from someone with a reasonable return policy.
– Andrew Beals
Dec 5 at 22:52
1
IANAL, but the Sale of Goods Act may protect you since you are in the UK. There's an implied warranty of fitness for a particular purpose, if the seller stated compatibility with your model of Dell PC in their advertisement. OTOH, if their web page just says "battery, xx volts", you have no defense if it doesn't work in your PC. Take a look at their product web page. If the seller does not make good, then chat with your bank.
– K7AAY
Dec 5 at 23:19
1
Why did you replace the battery? Usually when the battery won’t charge it is a bad power adapter or power jack.
– Appleoddity
Dec 5 at 23:21
2
Don't "suspect", get information. It could be that the battery is defective. Did you order the battery from a local or online retailer, or direct from the company in China? Reputable companies will stand behind what they sell.
– fixer1234
Dec 6 at 1:49
As a relative newcomer to this SE I'm a little surprised that "how do I get a Hosowell battery to work in a Dell Latitude laptop?' is too broad; I was worried it was too specific. Anyway, I ordered a replacement because the old one was no longer holding a charge for long and a specific system warning popped up that I should replace it. And after leaving the battery connected for about 2 days it has started charging and is now working normally, which was a nice surprise.
– tardigrade
Dec 13 at 8:34
add a comment |
2
It sounds defective. Hopefully you purchased it from someone with a reasonable return policy.
– Andrew Beals
Dec 5 at 22:52
1
IANAL, but the Sale of Goods Act may protect you since you are in the UK. There's an implied warranty of fitness for a particular purpose, if the seller stated compatibility with your model of Dell PC in their advertisement. OTOH, if their web page just says "battery, xx volts", you have no defense if it doesn't work in your PC. Take a look at their product web page. If the seller does not make good, then chat with your bank.
– K7AAY
Dec 5 at 23:19
1
Why did you replace the battery? Usually when the battery won’t charge it is a bad power adapter or power jack.
– Appleoddity
Dec 5 at 23:21
2
Don't "suspect", get information. It could be that the battery is defective. Did you order the battery from a local or online retailer, or direct from the company in China? Reputable companies will stand behind what they sell.
– fixer1234
Dec 6 at 1:49
As a relative newcomer to this SE I'm a little surprised that "how do I get a Hosowell battery to work in a Dell Latitude laptop?' is too broad; I was worried it was too specific. Anyway, I ordered a replacement because the old one was no longer holding a charge for long and a specific system warning popped up that I should replace it. And after leaving the battery connected for about 2 days it has started charging and is now working normally, which was a nice surprise.
– tardigrade
Dec 13 at 8:34
2
2
It sounds defective. Hopefully you purchased it from someone with a reasonable return policy.
– Andrew Beals
Dec 5 at 22:52
It sounds defective. Hopefully you purchased it from someone with a reasonable return policy.
– Andrew Beals
Dec 5 at 22:52
1
1
IANAL, but the Sale of Goods Act may protect you since you are in the UK. There's an implied warranty of fitness for a particular purpose, if the seller stated compatibility with your model of Dell PC in their advertisement. OTOH, if their web page just says "battery, xx volts", you have no defense if it doesn't work in your PC. Take a look at their product web page. If the seller does not make good, then chat with your bank.
– K7AAY
Dec 5 at 23:19
IANAL, but the Sale of Goods Act may protect you since you are in the UK. There's an implied warranty of fitness for a particular purpose, if the seller stated compatibility with your model of Dell PC in their advertisement. OTOH, if their web page just says "battery, xx volts", you have no defense if it doesn't work in your PC. Take a look at their product web page. If the seller does not make good, then chat with your bank.
– K7AAY
Dec 5 at 23:19
1
1
Why did you replace the battery? Usually when the battery won’t charge it is a bad power adapter or power jack.
– Appleoddity
Dec 5 at 23:21
Why did you replace the battery? Usually when the battery won’t charge it is a bad power adapter or power jack.
– Appleoddity
Dec 5 at 23:21
2
2
Don't "suspect", get information. It could be that the battery is defective. Did you order the battery from a local or online retailer, or direct from the company in China? Reputable companies will stand behind what they sell.
– fixer1234
Dec 6 at 1:49
Don't "suspect", get information. It could be that the battery is defective. Did you order the battery from a local or online retailer, or direct from the company in China? Reputable companies will stand behind what they sell.
– fixer1234
Dec 6 at 1:49
As a relative newcomer to this SE I'm a little surprised that "how do I get a Hosowell battery to work in a Dell Latitude laptop?' is too broad; I was worried it was too specific. Anyway, I ordered a replacement because the old one was no longer holding a charge for long and a specific system warning popped up that I should replace it. And after leaving the battery connected for about 2 days it has started charging and is now working normally, which was a nice surprise.
– tardigrade
Dec 13 at 8:34
As a relative newcomer to this SE I'm a little surprised that "how do I get a Hosowell battery to work in a Dell Latitude laptop?' is too broad; I was worried it was too specific. Anyway, I ordered a replacement because the old one was no longer holding a charge for long and a specific system warning popped up that I should replace it. And after leaving the battery connected for about 2 days it has started charging and is now working normally, which was a nice surprise.
– tardigrade
Dec 13 at 8:34
add a comment |
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2
It sounds defective. Hopefully you purchased it from someone with a reasonable return policy.
– Andrew Beals
Dec 5 at 22:52
1
IANAL, but the Sale of Goods Act may protect you since you are in the UK. There's an implied warranty of fitness for a particular purpose, if the seller stated compatibility with your model of Dell PC in their advertisement. OTOH, if their web page just says "battery, xx volts", you have no defense if it doesn't work in your PC. Take a look at their product web page. If the seller does not make good, then chat with your bank.
– K7AAY
Dec 5 at 23:19
1
Why did you replace the battery? Usually when the battery won’t charge it is a bad power adapter or power jack.
– Appleoddity
Dec 5 at 23:21
2
Don't "suspect", get information. It could be that the battery is defective. Did you order the battery from a local or online retailer, or direct from the company in China? Reputable companies will stand behind what they sell.
– fixer1234
Dec 6 at 1:49
As a relative newcomer to this SE I'm a little surprised that "how do I get a Hosowell battery to work in a Dell Latitude laptop?' is too broad; I was worried it was too specific. Anyway, I ordered a replacement because the old one was no longer holding a charge for long and a specific system warning popped up that I should replace it. And after leaving the battery connected for about 2 days it has started charging and is now working normally, which was a nice surprise.
– tardigrade
Dec 13 at 8:34