Memtest freezing at 16 percent
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8
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I'm having trouble with my PC freezing, and decided to run Memtest. What happens is: no error is being revealed, but the test gets halted when it reaches 8:30 min (16% of total test). Does this mean something? What should I do?
memory
asked Feb 12 '15 at 4:47
Aloizio Macedo
91116
|
show 4 more comments
up vote
8
down vote
favorite
I'm having trouble with my PC freezing, and decided to run Memtest. What happens is: no error is being revealed, but the test gets halted when it reaches 8:30 min (16% of total test). Does this mean something? What should I do?
memory
asked Feb 12 '15 at 4:47
Aloizio Macedo
91116
Are you running MemTest86+ 5.01?
– misha256
Feb 12 '15 at 5:24
Memtest86 v5.1, is that is? If so, yes :)
– Aloizio Macedo
Feb 12 '15 at 5:42
1
Ok you're using a different version. I use this one: memtest.org. In any case, both versions share a lot of the same underlying code. When you run yours, is SMP (multi CPU/Core) mode enabled? That could absolutely be the issue. It's buggy and doesn't work with certain PC configurations.
– misha256
Feb 12 '15 at 5:47
I'll check tomorrow and leave feedback. Thank you for your attention!
– Aloizio Macedo
Feb 12 '15 at 6:02
Sorry, I could not find where that option is available : /, but I downloaded the v6. version of what I said and the problem persists.
– Aloizio Macedo
Feb 15 '15 at 16:04
|
show 4 more comments
up vote
8
down vote
favorite
up vote
8
down vote
favorite
I'm having trouble with my PC freezing, and decided to run Memtest. What happens is: no error is being revealed, but the test gets halted when it reaches 8:30 min (16% of total test). Does this mean something? What should I do?
memory
asked Feb 12 '15 at 4:47
Aloizio Macedo
91116
I'm having trouble with my PC freezing, and decided to run Memtest. What happens is: no error is being revealed, but the test gets halted when it reaches 8:30 min (16% of total test). Does this mean something? What should I do?
memory
memory
asked Feb 12 '15 at 4:47
Aloizio Macedo
91116
asked Feb 12 '15 at 4:47
Aloizio Macedo
91116
asked Feb 12 '15 at 4:47
Aloizio Macedo
91116
asked Feb 12 '15 at 4:47
Aloizio Macedo
91116
asked Feb 12 '15 at 4:47
Aloizio Macedo
91116
91116
Are you running MemTest86+ 5.01?
– misha256
Feb 12 '15 at 5:24
Memtest86 v5.1, is that is? If so, yes :)
– Aloizio Macedo
Feb 12 '15 at 5:42
1
Ok you're using a different version. I use this one: memtest.org. In any case, both versions share a lot of the same underlying code. When you run yours, is SMP (multi CPU/Core) mode enabled? That could absolutely be the issue. It's buggy and doesn't work with certain PC configurations.
– misha256
Feb 12 '15 at 5:47
I'll check tomorrow and leave feedback. Thank you for your attention!
– Aloizio Macedo
Feb 12 '15 at 6:02
Sorry, I could not find where that option is available : /, but I downloaded the v6. version of what I said and the problem persists.
– Aloizio Macedo
Feb 15 '15 at 16:04
|
show 4 more comments
Are you running MemTest86+ 5.01?
– misha256
Feb 12 '15 at 5:24
Memtest86 v5.1, is that is? If so, yes :)
– Aloizio Macedo
Feb 12 '15 at 5:42
1
Ok you're using a different version. I use this one: memtest.org. In any case, both versions share a lot of the same underlying code. When you run yours, is SMP (multi CPU/Core) mode enabled? That could absolutely be the issue. It's buggy and doesn't work with certain PC configurations.
– misha256
Feb 12 '15 at 5:47
I'll check tomorrow and leave feedback. Thank you for your attention!
– Aloizio Macedo
Feb 12 '15 at 6:02
Sorry, I could not find where that option is available : /, but I downloaded the v6. version of what I said and the problem persists.
– Aloizio Macedo
Feb 15 '15 at 16:04
Are you running MemTest86+ 5.01?
– misha256
Feb 12 '15 at 5:24
Are you running MemTest86+ 5.01?
– misha256
Feb 12 '15 at 5:24
Memtest86 v5.1, is that is? If so, yes :)
– Aloizio Macedo
Feb 12 '15 at 5:42
Memtest86 v5.1, is that is? If so, yes :)
– Aloizio Macedo
Feb 12 '15 at 5:42
1
1
Ok you're using a different version. I use this one: memtest.org. In any case, both versions share a lot of the same underlying code. When you run yours, is SMP (multi CPU/Core) mode enabled? That could absolutely be the issue. It's buggy and doesn't work with certain PC configurations.
– misha256
Feb 12 '15 at 5:47
Ok you're using a different version. I use this one: memtest.org. In any case, both versions share a lot of the same underlying code. When you run yours, is SMP (multi CPU/Core) mode enabled? That could absolutely be the issue. It's buggy and doesn't work with certain PC configurations.
– misha256
Feb 12 '15 at 5:47
I'll check tomorrow and leave feedback. Thank you for your attention!
– Aloizio Macedo
Feb 12 '15 at 6:02
I'll check tomorrow and leave feedback. Thank you for your attention!
– Aloizio Macedo
Feb 12 '15 at 6:02
Sorry, I could not find where that option is available : /, but I downloaded the v6. version of what I said and the problem persists.
– Aloizio Macedo
Feb 15 '15 at 16:04
Sorry, I could not find where that option is available : /, but I downloaded the v6. version of what I said and the problem persists.
– Aloizio Macedo
Feb 15 '15 at 16:04
|
show 4 more comments
5 Answers
5
active
oldest
votes
up vote
14
down vote
I recently hit the same issue on Memtest 5.01 Release version. The test fails exactly at Step #7. At around 20-25% progress indicator.
If something similar is happening to you, the recommended solution is to not use SMP mode. I am guessing you did the the same thing as me. Hit F2 and enable SMP when the test starts. If that is not what happened and you do not see SMP enabled in the memtest86+ screen then you should try the other solutions recommended here.
Currently there is no known fix for this. Officially on memtest.org86+ only 5.01 exists as latest release as of this writing. If you are using a higher version it is likely an OEM but likely uses the same underlying base code with minor modification inheriting the issue.
Reference: http://forum.canardpc.com/threads/84663-Memtest86-is-freezing-while-running-test-7
When I ran the tests without SMP everything checks out. The only reason I investigated is because I find it hard to believe Hardware will be the most likely cause of issues so I would suggest trying different methods to confirm hardware failure.
I wasted half a day on this test and google brought me here first. Now I hope other can save that time to run test without SMP.
answered Feb 13 '16 at 6:11
Abhishek Dujari
30429
Same thing here, three years later. Running tests with SMP disabled works, but running with SMP enabled freeze at the exact same percentage in step 7.
– Andreas Paulsson
Apr 17 '16 at 17:40
1
I had this issue again in March 2016 - 5 years later and hit the same. Forgot about this whole thing. Hit google and did not find my answer at all?? wasted hours searching. Can we all upvote this please to save the planet the collective waste of electricity. thank you
– Abhishek Dujari
May 4 '16 at 10:48
Exactly this was the case with me too!
– chrulri
Aug 22 '16 at 19:56
I have a similar issue but at step #5.
– einpoklum
Feb 17 '17 at 15:55
add a comment |
up vote
2
down vote
If Memtest freezes up, and doesn't recover (if you just let it keep running a while), then I can only conclude that this really is a good, strong indicator that the memory is not properly accessible.
Usually when there are memory errors, MemTest does not have a problem continuing to run, but it does continue, and so MemTest draws something on the screen. Having it completely freeze does indicate that the system's stability was affected, which is one of the possible symptoms of memory not working right.
This could be a bad memory stick, a bad motherboard, or maybe some other issue like a bug with a CPU feature. Disabling the CPU feature might help make Memtest work better in that case, and if so, may result in the system working better at other times (when you have a normal operating system booted up). There may be other possible causes; in theory, a damaged motherboard could cause errors when trying to access memory.
I would not trust this computer with any important data-handling tasks until I troubleshot further (which may involve replacing parts with other parts) to get to the bottom of the issue. I might tolerate the computer for something like playing a video, where a bit of inaccurate memory handling (loss) might be tolerable, for entertainment. If I cared about the presentation, like a business meeting where I am relying on the system stability so that I have a nice presentation, then I wouldn't be trusting this system. Understand that memory is needed to access data; bad memory can result in incorrect data being written, which could cause further troubles. Do treat this as a top priority until it really seems resolved.
And if you've been doubting whether there really is an issue or not, I'm interpreting your MemTest results to say yes, most certainly: there is. I'm not trying to say that I know exactly what is causing the problem, but I am confirming that something is wrong. Memtest did its job by conclusively telling you that.
answered Feb 15 '15 at 21:45
TOOGAM
11.3k32442
It may help to add this information: My computer is freezing, approximately twice, three times per day. When it freezes, a loud noise comes on the speaker. Is it associated?
– Aloizio Macedo
Feb 15 '15 at 22:20
Speaker noise can be caused by all sorts of things, like interference in a wire, or a motherboard misbehaving (and maybe sending out weird/wrong/bad sound data out its sound ports). Likely related? Really don't know; there's lots of possibilities to that. Could be; very good chance that it's not caused by bad memory; maybe some other bad part. Really hard to tell since so many things can cause that particular symptom. However, freezing is often something that is quite commonly caused by bad memory. Likely related? Yes, high probability on that one. Worth checking out.
– TOOGAM
Feb 15 '15 at 22:27
1
You shouldn't "only conclude". There always a chance it's a MemTest bug, and in fact, several people have been encountering one lately.
– einpoklum
Apr 9 '17 at 22:01
1
I've hit the SMP-freeze issue with three different memory sets, all of the same properties (one RMA and one to check if RMA is a solution). It is either a bug in MemTest86+ or it's the CPU/Mobo which triggers this issue.
– Daniel F
Jun 12 '17 at 11:45
add a comment |
up vote
2
down vote
There's likely a bug with MemTest+ 5.01, see this question of mine from a while ago:
How likely is it that I've encountered a MemTest+ bug?
It may or may not be the reason you're seeing a freeze. It's still quite likely that there's an actual problem with your memory.
answered Apr 9 '17 at 22:02
einpoklum
1,91372762
add a comment |
up vote
1
down vote
It's probably because there is a memory fault that even memtest can't deal with. If you have multiple sticks of RAM, remove all but one and run memtest again. Repeat with each RAM module so you can identify the faulted one.
answered Feb 16 '15 at 7:35
Chris
18910
add a comment |
up vote
0
down vote
Try remove RAM module(s), and clean the gold contacts with a dry sponge or eraser (rubber). Sometimes there is a thin film of oxidation, and the computer freezes randomly.
answered Feb 18 '15 at 9:43
twentybeersreserved
11412
add a comment |
5 Answers
5
active
oldest
votes
5 Answers
5
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
14
down vote
I recently hit the same issue on Memtest 5.01 Release version. The test fails exactly at Step #7. At around 20-25% progress indicator.
If something similar is happening to you, the recommended solution is to not use SMP mode. I am guessing you did the the same thing as me. Hit F2 and enable SMP when the test starts. If that is not what happened and you do not see SMP enabled in the memtest86+ screen then you should try the other solutions recommended here.
Currently there is no known fix for this. Officially on memtest.org86+ only 5.01 exists as latest release as of this writing. If you are using a higher version it is likely an OEM but likely uses the same underlying base code with minor modification inheriting the issue.
Reference: http://forum.canardpc.com/threads/84663-Memtest86-is-freezing-while-running-test-7
When I ran the tests without SMP everything checks out. The only reason I investigated is because I find it hard to believe Hardware will be the most likely cause of issues so I would suggest trying different methods to confirm hardware failure.
I wasted half a day on this test and google brought me here first. Now I hope other can save that time to run test without SMP.
answered Feb 13 '16 at 6:11
Abhishek Dujari
30429
Same thing here, three years later. Running tests with SMP disabled works, but running with SMP enabled freeze at the exact same percentage in step 7.
– Andreas Paulsson
Apr 17 '16 at 17:40
1
I had this issue again in March 2016 - 5 years later and hit the same. Forgot about this whole thing. Hit google and did not find my answer at all?? wasted hours searching. Can we all upvote this please to save the planet the collective waste of electricity. thank you
– Abhishek Dujari
May 4 '16 at 10:48
Exactly this was the case with me too!
– chrulri
Aug 22 '16 at 19:56
I have a similar issue but at step #5.
– einpoklum
Feb 17 '17 at 15:55
add a comment |
up vote
14
down vote
I recently hit the same issue on Memtest 5.01 Release version. The test fails exactly at Step #7. At around 20-25% progress indicator.
If something similar is happening to you, the recommended solution is to not use SMP mode. I am guessing you did the the same thing as me. Hit F2 and enable SMP when the test starts. If that is not what happened and you do not see SMP enabled in the memtest86+ screen then you should try the other solutions recommended here.
Currently there is no known fix for this. Officially on memtest.org86+ only 5.01 exists as latest release as of this writing. If you are using a higher version it is likely an OEM but likely uses the same underlying base code with minor modification inheriting the issue.
Reference: http://forum.canardpc.com/threads/84663-Memtest86-is-freezing-while-running-test-7
When I ran the tests without SMP everything checks out. The only reason I investigated is because I find it hard to believe Hardware will be the most likely cause of issues so I would suggest trying different methods to confirm hardware failure.
I wasted half a day on this test and google brought me here first. Now I hope other can save that time to run test without SMP.
answered Feb 13 '16 at 6:11
Abhishek Dujari
30429
Same thing here, three years later. Running tests with SMP disabled works, but running with SMP enabled freeze at the exact same percentage in step 7.
– Andreas Paulsson
Apr 17 '16 at 17:40
1
I had this issue again in March 2016 - 5 years later and hit the same. Forgot about this whole thing. Hit google and did not find my answer at all?? wasted hours searching. Can we all upvote this please to save the planet the collective waste of electricity. thank you
– Abhishek Dujari
May 4 '16 at 10:48
Exactly this was the case with me too!
– chrulri
Aug 22 '16 at 19:56
I have a similar issue but at step #5.
– einpoklum
Feb 17 '17 at 15:55
add a comment |
up vote
14
down vote
up vote
14
down vote
I recently hit the same issue on Memtest 5.01 Release version. The test fails exactly at Step #7. At around 20-25% progress indicator.
If something similar is happening to you, the recommended solution is to not use SMP mode. I am guessing you did the the same thing as me. Hit F2 and enable SMP when the test starts. If that is not what happened and you do not see SMP enabled in the memtest86+ screen then you should try the other solutions recommended here.
Currently there is no known fix for this. Officially on memtest.org86+ only 5.01 exists as latest release as of this writing. If you are using a higher version it is likely an OEM but likely uses the same underlying base code with minor modification inheriting the issue.
Reference: http://forum.canardpc.com/threads/84663-Memtest86-is-freezing-while-running-test-7
When I ran the tests without SMP everything checks out. The only reason I investigated is because I find it hard to believe Hardware will be the most likely cause of issues so I would suggest trying different methods to confirm hardware failure.
I wasted half a day on this test and google brought me here first. Now I hope other can save that time to run test without SMP.
answered Feb 13 '16 at 6:11
Abhishek Dujari
30429
I recently hit the same issue on Memtest 5.01 Release version. The test fails exactly at Step #7. At around 20-25% progress indicator.
If something similar is happening to you, the recommended solution is to not use SMP mode. I am guessing you did the the same thing as me. Hit F2 and enable SMP when the test starts. If that is not what happened and you do not see SMP enabled in the memtest86+ screen then you should try the other solutions recommended here.
Currently there is no known fix for this. Officially on memtest.org86+ only 5.01 exists as latest release as of this writing. If you are using a higher version it is likely an OEM but likely uses the same underlying base code with minor modification inheriting the issue.
Reference: http://forum.canardpc.com/threads/84663-Memtest86-is-freezing-while-running-test-7
When I ran the tests without SMP everything checks out. The only reason I investigated is because I find it hard to believe Hardware will be the most likely cause of issues so I would suggest trying different methods to confirm hardware failure.
I wasted half a day on this test and google brought me here first. Now I hope other can save that time to run test without SMP.
answered Feb 13 '16 at 6:11
Abhishek Dujari
30429
answered Feb 13 '16 at 6:11
Abhishek Dujari
30429
answered Feb 13 '16 at 6:11
Abhishek Dujari
30429
answered Feb 13 '16 at 6:11
Abhishek Dujari
30429
30429
Same thing here, three years later. Running tests with SMP disabled works, but running with SMP enabled freeze at the exact same percentage in step 7.
– Andreas Paulsson
Apr 17 '16 at 17:40
1
I had this issue again in March 2016 - 5 years later and hit the same. Forgot about this whole thing. Hit google and did not find my answer at all?? wasted hours searching. Can we all upvote this please to save the planet the collective waste of electricity. thank you
– Abhishek Dujari
May 4 '16 at 10:48
Exactly this was the case with me too!
– chrulri
Aug 22 '16 at 19:56
I have a similar issue but at step #5.
– einpoklum
Feb 17 '17 at 15:55
add a comment |
Same thing here, three years later. Running tests with SMP disabled works, but running with SMP enabled freeze at the exact same percentage in step 7.
– Andreas Paulsson
Apr 17 '16 at 17:40
1
I had this issue again in March 2016 - 5 years later and hit the same. Forgot about this whole thing. Hit google and did not find my answer at all?? wasted hours searching. Can we all upvote this please to save the planet the collective waste of electricity. thank you
– Abhishek Dujari
May 4 '16 at 10:48
Exactly this was the case with me too!
– chrulri
Aug 22 '16 at 19:56
I have a similar issue but at step #5.
– einpoklum
Feb 17 '17 at 15:55
Same thing here, three years later. Running tests with SMP disabled works, but running with SMP enabled freeze at the exact same percentage in step 7.
– Andreas Paulsson
Apr 17 '16 at 17:40
Same thing here, three years later. Running tests with SMP disabled works, but running with SMP enabled freeze at the exact same percentage in step 7.
– Andreas Paulsson
Apr 17 '16 at 17:40
1
1
I had this issue again in March 2016 - 5 years later and hit the same. Forgot about this whole thing. Hit google and did not find my answer at all?? wasted hours searching. Can we all upvote this please to save the planet the collective waste of electricity. thank you
– Abhishek Dujari
May 4 '16 at 10:48
I had this issue again in March 2016 - 5 years later and hit the same. Forgot about this whole thing. Hit google and did not find my answer at all?? wasted hours searching. Can we all upvote this please to save the planet the collective waste of electricity. thank you
– Abhishek Dujari
May 4 '16 at 10:48
Exactly this was the case with me too!
– chrulri
Aug 22 '16 at 19:56
Exactly this was the case with me too!
– chrulri
Aug 22 '16 at 19:56
I have a similar issue but at step #5.
– einpoklum
Feb 17 '17 at 15:55
I have a similar issue but at step #5.
– einpoklum
Feb 17 '17 at 15:55
add a comment |
up vote
2
down vote
If Memtest freezes up, and doesn't recover (if you just let it keep running a while), then I can only conclude that this really is a good, strong indicator that the memory is not properly accessible.
Usually when there are memory errors, MemTest does not have a problem continuing to run, but it does continue, and so MemTest draws something on the screen. Having it completely freeze does indicate that the system's stability was affected, which is one of the possible symptoms of memory not working right.
This could be a bad memory stick, a bad motherboard, or maybe some other issue like a bug with a CPU feature. Disabling the CPU feature might help make Memtest work better in that case, and if so, may result in the system working better at other times (when you have a normal operating system booted up). There may be other possible causes; in theory, a damaged motherboard could cause errors when trying to access memory.
I would not trust this computer with any important data-handling tasks until I troubleshot further (which may involve replacing parts with other parts) to get to the bottom of the issue. I might tolerate the computer for something like playing a video, where a bit of inaccurate memory handling (loss) might be tolerable, for entertainment. If I cared about the presentation, like a business meeting where I am relying on the system stability so that I have a nice presentation, then I wouldn't be trusting this system. Understand that memory is needed to access data; bad memory can result in incorrect data being written, which could cause further troubles. Do treat this as a top priority until it really seems resolved.
And if you've been doubting whether there really is an issue or not, I'm interpreting your MemTest results to say yes, most certainly: there is. I'm not trying to say that I know exactly what is causing the problem, but I am confirming that something is wrong. Memtest did its job by conclusively telling you that.
answered Feb 15 '15 at 21:45
TOOGAM
11.3k32442
It may help to add this information: My computer is freezing, approximately twice, three times per day. When it freezes, a loud noise comes on the speaker. Is it associated?
– Aloizio Macedo
Feb 15 '15 at 22:20
Speaker noise can be caused by all sorts of things, like interference in a wire, or a motherboard misbehaving (and maybe sending out weird/wrong/bad sound data out its sound ports). Likely related? Really don't know; there's lots of possibilities to that. Could be; very good chance that it's not caused by bad memory; maybe some other bad part. Really hard to tell since so many things can cause that particular symptom. However, freezing is often something that is quite commonly caused by bad memory. Likely related? Yes, high probability on that one. Worth checking out.
– TOOGAM
Feb 15 '15 at 22:27
1
You shouldn't "only conclude". There always a chance it's a MemTest bug, and in fact, several people have been encountering one lately.
– einpoklum
Apr 9 '17 at 22:01
1
I've hit the SMP-freeze issue with three different memory sets, all of the same properties (one RMA and one to check if RMA is a solution). It is either a bug in MemTest86+ or it's the CPU/Mobo which triggers this issue.
– Daniel F
Jun 12 '17 at 11:45
add a comment |
up vote
2
down vote
If Memtest freezes up, and doesn't recover (if you just let it keep running a while), then I can only conclude that this really is a good, strong indicator that the memory is not properly accessible.
Usually when there are memory errors, MemTest does not have a problem continuing to run, but it does continue, and so MemTest draws something on the screen. Having it completely freeze does indicate that the system's stability was affected, which is one of the possible symptoms of memory not working right.
This could be a bad memory stick, a bad motherboard, or maybe some other issue like a bug with a CPU feature. Disabling the CPU feature might help make Memtest work better in that case, and if so, may result in the system working better at other times (when you have a normal operating system booted up). There may be other possible causes; in theory, a damaged motherboard could cause errors when trying to access memory.
I would not trust this computer with any important data-handling tasks until I troubleshot further (which may involve replacing parts with other parts) to get to the bottom of the issue. I might tolerate the computer for something like playing a video, where a bit of inaccurate memory handling (loss) might be tolerable, for entertainment. If I cared about the presentation, like a business meeting where I am relying on the system stability so that I have a nice presentation, then I wouldn't be trusting this system. Understand that memory is needed to access data; bad memory can result in incorrect data being written, which could cause further troubles. Do treat this as a top priority until it really seems resolved.
And if you've been doubting whether there really is an issue or not, I'm interpreting your MemTest results to say yes, most certainly: there is. I'm not trying to say that I know exactly what is causing the problem, but I am confirming that something is wrong. Memtest did its job by conclusively telling you that.
answered Feb 15 '15 at 21:45
TOOGAM
11.3k32442
It may help to add this information: My computer is freezing, approximately twice, three times per day. When it freezes, a loud noise comes on the speaker. Is it associated?
– Aloizio Macedo
Feb 15 '15 at 22:20
Speaker noise can be caused by all sorts of things, like interference in a wire, or a motherboard misbehaving (and maybe sending out weird/wrong/bad sound data out its sound ports). Likely related? Really don't know; there's lots of possibilities to that. Could be; very good chance that it's not caused by bad memory; maybe some other bad part. Really hard to tell since so many things can cause that particular symptom. However, freezing is often something that is quite commonly caused by bad memory. Likely related? Yes, high probability on that one. Worth checking out.
– TOOGAM
Feb 15 '15 at 22:27
1
You shouldn't "only conclude". There always a chance it's a MemTest bug, and in fact, several people have been encountering one lately.
– einpoklum
Apr 9 '17 at 22:01
1
I've hit the SMP-freeze issue with three different memory sets, all of the same properties (one RMA and one to check if RMA is a solution). It is either a bug in MemTest86+ or it's the CPU/Mobo which triggers this issue.
– Daniel F
Jun 12 '17 at 11:45
add a comment |
up vote
2
down vote
up vote
2
down vote
If Memtest freezes up, and doesn't recover (if you just let it keep running a while), then I can only conclude that this really is a good, strong indicator that the memory is not properly accessible.
Usually when there are memory errors, MemTest does not have a problem continuing to run, but it does continue, and so MemTest draws something on the screen. Having it completely freeze does indicate that the system's stability was affected, which is one of the possible symptoms of memory not working right.
This could be a bad memory stick, a bad motherboard, or maybe some other issue like a bug with a CPU feature. Disabling the CPU feature might help make Memtest work better in that case, and if so, may result in the system working better at other times (when you have a normal operating system booted up). There may be other possible causes; in theory, a damaged motherboard could cause errors when trying to access memory.
I would not trust this computer with any important data-handling tasks until I troubleshot further (which may involve replacing parts with other parts) to get to the bottom of the issue. I might tolerate the computer for something like playing a video, where a bit of inaccurate memory handling (loss) might be tolerable, for entertainment. If I cared about the presentation, like a business meeting where I am relying on the system stability so that I have a nice presentation, then I wouldn't be trusting this system. Understand that memory is needed to access data; bad memory can result in incorrect data being written, which could cause further troubles. Do treat this as a top priority until it really seems resolved.
And if you've been doubting whether there really is an issue or not, I'm interpreting your MemTest results to say yes, most certainly: there is. I'm not trying to say that I know exactly what is causing the problem, but I am confirming that something is wrong. Memtest did its job by conclusively telling you that.
answered Feb 15 '15 at 21:45
TOOGAM
11.3k32442
If Memtest freezes up, and doesn't recover (if you just let it keep running a while), then I can only conclude that this really is a good, strong indicator that the memory is not properly accessible.
Usually when there are memory errors, MemTest does not have a problem continuing to run, but it does continue, and so MemTest draws something on the screen. Having it completely freeze does indicate that the system's stability was affected, which is one of the possible symptoms of memory not working right.
This could be a bad memory stick, a bad motherboard, or maybe some other issue like a bug with a CPU feature. Disabling the CPU feature might help make Memtest work better in that case, and if so, may result in the system working better at other times (when you have a normal operating system booted up). There may be other possible causes; in theory, a damaged motherboard could cause errors when trying to access memory.
I would not trust this computer with any important data-handling tasks until I troubleshot further (which may involve replacing parts with other parts) to get to the bottom of the issue. I might tolerate the computer for something like playing a video, where a bit of inaccurate memory handling (loss) might be tolerable, for entertainment. If I cared about the presentation, like a business meeting where I am relying on the system stability so that I have a nice presentation, then I wouldn't be trusting this system. Understand that memory is needed to access data; bad memory can result in incorrect data being written, which could cause further troubles. Do treat this as a top priority until it really seems resolved.
And if you've been doubting whether there really is an issue or not, I'm interpreting your MemTest results to say yes, most certainly: there is. I'm not trying to say that I know exactly what is causing the problem, but I am confirming that something is wrong. Memtest did its job by conclusively telling you that.
answered Feb 15 '15 at 21:45
TOOGAM
11.3k32442
answered Feb 15 '15 at 21:45
TOOGAM
11.3k32442
answered Feb 15 '15 at 21:45
TOOGAM
11.3k32442
answered Feb 15 '15 at 21:45
TOOGAM
11.3k32442
11.3k32442
It may help to add this information: My computer is freezing, approximately twice, three times per day. When it freezes, a loud noise comes on the speaker. Is it associated?
– Aloizio Macedo
Feb 15 '15 at 22:20
Speaker noise can be caused by all sorts of things, like interference in a wire, or a motherboard misbehaving (and maybe sending out weird/wrong/bad sound data out its sound ports). Likely related? Really don't know; there's lots of possibilities to that. Could be; very good chance that it's not caused by bad memory; maybe some other bad part. Really hard to tell since so many things can cause that particular symptom. However, freezing is often something that is quite commonly caused by bad memory. Likely related? Yes, high probability on that one. Worth checking out.
– TOOGAM
Feb 15 '15 at 22:27
1
You shouldn't "only conclude". There always a chance it's a MemTest bug, and in fact, several people have been encountering one lately.
– einpoklum
Apr 9 '17 at 22:01
1
I've hit the SMP-freeze issue with three different memory sets, all of the same properties (one RMA and one to check if RMA is a solution). It is either a bug in MemTest86+ or it's the CPU/Mobo which triggers this issue.
– Daniel F
Jun 12 '17 at 11:45
add a comment |
It may help to add this information: My computer is freezing, approximately twice, three times per day. When it freezes, a loud noise comes on the speaker. Is it associated?
– Aloizio Macedo
Feb 15 '15 at 22:20
Speaker noise can be caused by all sorts of things, like interference in a wire, or a motherboard misbehaving (and maybe sending out weird/wrong/bad sound data out its sound ports). Likely related? Really don't know; there's lots of possibilities to that. Could be; very good chance that it's not caused by bad memory; maybe some other bad part. Really hard to tell since so many things can cause that particular symptom. However, freezing is often something that is quite commonly caused by bad memory. Likely related? Yes, high probability on that one. Worth checking out.
– TOOGAM
Feb 15 '15 at 22:27
1
You shouldn't "only conclude". There always a chance it's a MemTest bug, and in fact, several people have been encountering one lately.
– einpoklum
Apr 9 '17 at 22:01
1
I've hit the SMP-freeze issue with three different memory sets, all of the same properties (one RMA and one to check if RMA is a solution). It is either a bug in MemTest86+ or it's the CPU/Mobo which triggers this issue.
– Daniel F
Jun 12 '17 at 11:45
It may help to add this information: My computer is freezing, approximately twice, three times per day. When it freezes, a loud noise comes on the speaker. Is it associated?
– Aloizio Macedo
Feb 15 '15 at 22:20
It may help to add this information: My computer is freezing, approximately twice, three times per day. When it freezes, a loud noise comes on the speaker. Is it associated?
– Aloizio Macedo
Feb 15 '15 at 22:20
Speaker noise can be caused by all sorts of things, like interference in a wire, or a motherboard misbehaving (and maybe sending out weird/wrong/bad sound data out its sound ports). Likely related? Really don't know; there's lots of possibilities to that. Could be; very good chance that it's not caused by bad memory; maybe some other bad part. Really hard to tell since so many things can cause that particular symptom. However, freezing is often something that is quite commonly caused by bad memory. Likely related? Yes, high probability on that one. Worth checking out.
– TOOGAM
Feb 15 '15 at 22:27
Speaker noise can be caused by all sorts of things, like interference in a wire, or a motherboard misbehaving (and maybe sending out weird/wrong/bad sound data out its sound ports). Likely related? Really don't know; there's lots of possibilities to that. Could be; very good chance that it's not caused by bad memory; maybe some other bad part. Really hard to tell since so many things can cause that particular symptom. However, freezing is often something that is quite commonly caused by bad memory. Likely related? Yes, high probability on that one. Worth checking out.
– TOOGAM
Feb 15 '15 at 22:27
1
1
You shouldn't "only conclude". There always a chance it's a MemTest bug, and in fact, several people have been encountering one lately.
– einpoklum
Apr 9 '17 at 22:01
You shouldn't "only conclude". There always a chance it's a MemTest bug, and in fact, several people have been encountering one lately.
– einpoklum
Apr 9 '17 at 22:01
1
1
I've hit the SMP-freeze issue with three different memory sets, all of the same properties (one RMA and one to check if RMA is a solution). It is either a bug in MemTest86+ or it's the CPU/Mobo which triggers this issue.
– Daniel F
Jun 12 '17 at 11:45
I've hit the SMP-freeze issue with three different memory sets, all of the same properties (one RMA and one to check if RMA is a solution). It is either a bug in MemTest86+ or it's the CPU/Mobo which triggers this issue.
– Daniel F
Jun 12 '17 at 11:45
add a comment |
up vote
2
down vote
There's likely a bug with MemTest+ 5.01, see this question of mine from a while ago:
How likely is it that I've encountered a MemTest+ bug?
It may or may not be the reason you're seeing a freeze. It's still quite likely that there's an actual problem with your memory.
answered Apr 9 '17 at 22:02
einpoklum
1,91372762
add a comment |
up vote
2
down vote
There's likely a bug with MemTest+ 5.01, see this question of mine from a while ago:
How likely is it that I've encountered a MemTest+ bug?
It may or may not be the reason you're seeing a freeze. It's still quite likely that there's an actual problem with your memory.
answered Apr 9 '17 at 22:02
einpoklum
1,91372762
add a comment |
up vote
2
down vote
up vote
2
down vote
There's likely a bug with MemTest+ 5.01, see this question of mine from a while ago:
How likely is it that I've encountered a MemTest+ bug?
It may or may not be the reason you're seeing a freeze. It's still quite likely that there's an actual problem with your memory.
answered Apr 9 '17 at 22:02
einpoklum
1,91372762
There's likely a bug with MemTest+ 5.01, see this question of mine from a while ago:
How likely is it that I've encountered a MemTest+ bug?
It may or may not be the reason you're seeing a freeze. It's still quite likely that there's an actual problem with your memory.
answered Apr 9 '17 at 22:02
einpoklum
1,91372762
answered Apr 9 '17 at 22:02
einpoklum
1,91372762
answered Apr 9 '17 at 22:02
einpoklum
1,91372762
answered Apr 9 '17 at 22:02
einpoklum
1,91372762
1,91372762
add a comment |
add a comment |
up vote
1
down vote
It's probably because there is a memory fault that even memtest can't deal with. If you have multiple sticks of RAM, remove all but one and run memtest again. Repeat with each RAM module so you can identify the faulted one.
answered Feb 16 '15 at 7:35
Chris
18910
add a comment |
up vote
1
down vote
It's probably because there is a memory fault that even memtest can't deal with. If you have multiple sticks of RAM, remove all but one and run memtest again. Repeat with each RAM module so you can identify the faulted one.
answered Feb 16 '15 at 7:35
Chris
18910
add a comment |
up vote
1
down vote
up vote
1
down vote
It's probably because there is a memory fault that even memtest can't deal with. If you have multiple sticks of RAM, remove all but one and run memtest again. Repeat with each RAM module so you can identify the faulted one.
answered Feb 16 '15 at 7:35
Chris
18910
It's probably because there is a memory fault that even memtest can't deal with. If you have multiple sticks of RAM, remove all but one and run memtest again. Repeat with each RAM module so you can identify the faulted one.
answered Feb 16 '15 at 7:35
Chris
18910
answered Feb 16 '15 at 7:35
Chris
18910
answered Feb 16 '15 at 7:35
Chris
18910
answered Feb 16 '15 at 7:35
Chris
18910
18910
add a comment |
add a comment |
up vote
0
down vote
Try remove RAM module(s), and clean the gold contacts with a dry sponge or eraser (rubber). Sometimes there is a thin film of oxidation, and the computer freezes randomly.
answered Feb 18 '15 at 9:43
twentybeersreserved
11412
add a comment |
up vote
0
down vote
Try remove RAM module(s), and clean the gold contacts with a dry sponge or eraser (rubber). Sometimes there is a thin film of oxidation, and the computer freezes randomly.
answered Feb 18 '15 at 9:43
twentybeersreserved
11412
add a comment |
up vote
0
down vote
up vote
0
down vote
Try remove RAM module(s), and clean the gold contacts with a dry sponge or eraser (rubber). Sometimes there is a thin film of oxidation, and the computer freezes randomly.
answered Feb 18 '15 at 9:43
twentybeersreserved
11412
Try remove RAM module(s), and clean the gold contacts with a dry sponge or eraser (rubber). Sometimes there is a thin film of oxidation, and the computer freezes randomly.
answered Feb 18 '15 at 9:43
twentybeersreserved
11412
answered Feb 18 '15 at 9:43
twentybeersreserved
11412
answered Feb 18 '15 at 9:43
twentybeersreserved
11412
answered Feb 18 '15 at 9:43
twentybeersreserved
11412
11412
add a comment |
add a comment |
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Are you running MemTest86+ 5.01?
– misha256
Feb 12 '15 at 5:24
Memtest86 v5.1, is that is? If so, yes :)
– Aloizio Macedo
Feb 12 '15 at 5:42
1
Ok you're using a different version. I use this one: memtest.org. In any case, both versions share a lot of the same underlying code. When you run yours, is SMP (multi CPU/Core) mode enabled? That could absolutely be the issue. It's buggy and doesn't work with certain PC configurations.
– misha256
Feb 12 '15 at 5:47
I'll check tomorrow and leave feedback. Thank you for your attention!
– Aloizio Macedo
Feb 12 '15 at 6:02
Sorry, I could not find where that option is available : /, but I downloaded the v6. version of what I said and the problem persists.
– Aloizio Macedo
Feb 15 '15 at 16:04