How to forget/remove username in Windows 8 Store - account deleted
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5
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I deleted a Windows Live/Microsoft account (I have others) that I was using for the Windows Store on one of my PCs. Now I can't use the store at all because it wants a password for that particular account - there is no sign out option nor is there a "change username" option that I can see. When I click the "Sign in" button, the store insists on using the deleted account.
So, to summarize, Windows Store is insisting I sign into an account that no longer exists.
How do I get the store to delete it?
Steps taken so far:
- Removing the Live account from the local Credential Manager
- Removing mention of this account in the IdentityCRL registry folder
- Resetting the store cache using wsreset
I think this is a bug but Microsoft Connect isn't accepting bugs or feature requests for Windows 8 right now.
windows-8 windows-store microsoft-account
asked Aug 5 '13 at 13:48
Mark Williams
2524815
bumped to the homepage by Community♦ 3 hours ago
This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
add a comment |
up vote
5
down vote
favorite
I deleted a Windows Live/Microsoft account (I have others) that I was using for the Windows Store on one of my PCs. Now I can't use the store at all because it wants a password for that particular account - there is no sign out option nor is there a "change username" option that I can see. When I click the "Sign in" button, the store insists on using the deleted account.
So, to summarize, Windows Store is insisting I sign into an account that no longer exists.
How do I get the store to delete it?
Steps taken so far:
- Removing the Live account from the local Credential Manager
- Removing mention of this account in the IdentityCRL registry folder
- Resetting the store cache using wsreset
I think this is a bug but Microsoft Connect isn't accepting bugs or feature requests for Windows 8 right now.
windows-8 windows-store microsoft-account
asked Aug 5 '13 at 13:48
Mark Williams
2524815
bumped to the homepage by Community♦ 3 hours ago
This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
add a comment |
up vote
5
down vote
favorite
up vote
5
down vote
favorite
I deleted a Windows Live/Microsoft account (I have others) that I was using for the Windows Store on one of my PCs. Now I can't use the store at all because it wants a password for that particular account - there is no sign out option nor is there a "change username" option that I can see. When I click the "Sign in" button, the store insists on using the deleted account.
So, to summarize, Windows Store is insisting I sign into an account that no longer exists.
How do I get the store to delete it?
Steps taken so far:
- Removing the Live account from the local Credential Manager
- Removing mention of this account in the IdentityCRL registry folder
- Resetting the store cache using wsreset
I think this is a bug but Microsoft Connect isn't accepting bugs or feature requests for Windows 8 right now.
windows-8 windows-store microsoft-account
asked Aug 5 '13 at 13:48
Mark Williams
2524815
I deleted a Windows Live/Microsoft account (I have others) that I was using for the Windows Store on one of my PCs. Now I can't use the store at all because it wants a password for that particular account - there is no sign out option nor is there a "change username" option that I can see. When I click the "Sign in" button, the store insists on using the deleted account.
So, to summarize, Windows Store is insisting I sign into an account that no longer exists.
How do I get the store to delete it?
Steps taken so far:
- Removing the Live account from the local Credential Manager
- Removing mention of this account in the IdentityCRL registry folder
- Resetting the store cache using wsreset
I think this is a bug but Microsoft Connect isn't accepting bugs or feature requests for Windows 8 right now.
windows-8 windows-store microsoft-account
windows-8 windows-store microsoft-account
asked Aug 5 '13 at 13:48
Mark Williams
2524815
asked Aug 5 '13 at 13:48
Mark Williams
2524815
edited Feb 27 '17 at 6:44
user477799
asked Aug 5 '13 at 13:48
Mark Williams
2524815
asked Aug 5 '13 at 13:48
Mark Williams
2524815
asked Aug 5 '13 at 13:48
Mark Williams
2524815
2524815
bumped to the homepage by Community♦ 3 hours ago
This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
bumped to the homepage by Community♦ 3 hours ago
This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
add a comment |
add a comment |
1 Answer
1
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0
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Using the Windows 8 interface, you would need to go to PC settings -> Users. If you don't already have a local account, click Switch to a local account. It will require you to create a local username and password and re-sign in. From there, you probably want to restart the computer. You can then go to the same place in Settings to "Switch to a Microsoft Account." You'll need to enter the credentials of the new Microsoft account to login.
I found a walkthrough of the procedure below. You'll have to go to the second part to start with, but it works the same. http://www.bleepingcomputer.com/tutorials/switch-between-local-and-microsoft-accounts/
Let me know if that works for you!
answered Sep 4 '13 at 21:11
nathanm412
212
Thanks for your ideas; this account is a domain account, though, so I can't switch to a Microsoft Account and then switch back to a local account.
– Mark Williams
Sep 5 '13 at 13:51
add a comment |
1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
0
down vote
Using the Windows 8 interface, you would need to go to PC settings -> Users. If you don't already have a local account, click Switch to a local account. It will require you to create a local username and password and re-sign in. From there, you probably want to restart the computer. You can then go to the same place in Settings to "Switch to a Microsoft Account." You'll need to enter the credentials of the new Microsoft account to login.
I found a walkthrough of the procedure below. You'll have to go to the second part to start with, but it works the same. http://www.bleepingcomputer.com/tutorials/switch-between-local-and-microsoft-accounts/
Let me know if that works for you!
answered Sep 4 '13 at 21:11
nathanm412
212
Thanks for your ideas; this account is a domain account, though, so I can't switch to a Microsoft Account and then switch back to a local account.
– Mark Williams
Sep 5 '13 at 13:51
add a comment |
up vote
0
down vote
Using the Windows 8 interface, you would need to go to PC settings -> Users. If you don't already have a local account, click Switch to a local account. It will require you to create a local username and password and re-sign in. From there, you probably want to restart the computer. You can then go to the same place in Settings to "Switch to a Microsoft Account." You'll need to enter the credentials of the new Microsoft account to login.
I found a walkthrough of the procedure below. You'll have to go to the second part to start with, but it works the same. http://www.bleepingcomputer.com/tutorials/switch-between-local-and-microsoft-accounts/
Let me know if that works for you!
answered Sep 4 '13 at 21:11
nathanm412
212
Thanks for your ideas; this account is a domain account, though, so I can't switch to a Microsoft Account and then switch back to a local account.
– Mark Williams
Sep 5 '13 at 13:51
add a comment |
up vote
0
down vote
up vote
0
down vote
Using the Windows 8 interface, you would need to go to PC settings -> Users. If you don't already have a local account, click Switch to a local account. It will require you to create a local username and password and re-sign in. From there, you probably want to restart the computer. You can then go to the same place in Settings to "Switch to a Microsoft Account." You'll need to enter the credentials of the new Microsoft account to login.
I found a walkthrough of the procedure below. You'll have to go to the second part to start with, but it works the same. http://www.bleepingcomputer.com/tutorials/switch-between-local-and-microsoft-accounts/
Let me know if that works for you!
answered Sep 4 '13 at 21:11
nathanm412
212
Using the Windows 8 interface, you would need to go to PC settings -> Users. If you don't already have a local account, click Switch to a local account. It will require you to create a local username and password and re-sign in. From there, you probably want to restart the computer. You can then go to the same place in Settings to "Switch to a Microsoft Account." You'll need to enter the credentials of the new Microsoft account to login.
I found a walkthrough of the procedure below. You'll have to go to the second part to start with, but it works the same. http://www.bleepingcomputer.com/tutorials/switch-between-local-and-microsoft-accounts/
Let me know if that works for you!
answered Sep 4 '13 at 21:11
nathanm412
212
answered Sep 4 '13 at 21:11
nathanm412
212
answered Sep 4 '13 at 21:11
nathanm412
212
answered Sep 4 '13 at 21:11
nathanm412
212
212
Thanks for your ideas; this account is a domain account, though, so I can't switch to a Microsoft Account and then switch back to a local account.
– Mark Williams
Sep 5 '13 at 13:51
add a comment |
Thanks for your ideas; this account is a domain account, though, so I can't switch to a Microsoft Account and then switch back to a local account.
– Mark Williams
Sep 5 '13 at 13:51
Thanks for your ideas; this account is a domain account, though, so I can't switch to a Microsoft Account and then switch back to a local account.
– Mark Williams
Sep 5 '13 at 13:51
Thanks for your ideas; this account is a domain account, though, so I can't switch to a Microsoft Account and then switch back to a local account.
– Mark Williams
Sep 5 '13 at 13:51
add a comment |
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