bluetooth headphones - the uncheck the Handsfree Telephony solution didn't work











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I just bought the sony mdr-xb950bt and it works amazingly with my iPhone, but when I connect it to my laptop the sound is like an old radio! I searched for solutions but nothing fixed it!



The headphone appears in the playback devices as headset and a stereo headphone, and the headset is only one that have the sound when it is default. the other one is showing there is sound but actually there is nothing.



I checked the services and it is working
I also found the uncheck the Handsfree Telephony solution but when apply the change the headset disappears and the Stereo headphone doesn't and stay the same with no sound.



please help.










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    up vote
    2
    down vote

    favorite
    1












    I just bought the sony mdr-xb950bt and it works amazingly with my iPhone, but when I connect it to my laptop the sound is like an old radio! I searched for solutions but nothing fixed it!



    The headphone appears in the playback devices as headset and a stereo headphone, and the headset is only one that have the sound when it is default. the other one is showing there is sound but actually there is nothing.



    I checked the services and it is working
    I also found the uncheck the Handsfree Telephony solution but when apply the change the headset disappears and the Stereo headphone doesn't and stay the same with no sound.



    please help.










    share|improve this question
























      up vote
      2
      down vote

      favorite
      1









      up vote
      2
      down vote

      favorite
      1






      1





      I just bought the sony mdr-xb950bt and it works amazingly with my iPhone, but when I connect it to my laptop the sound is like an old radio! I searched for solutions but nothing fixed it!



      The headphone appears in the playback devices as headset and a stereo headphone, and the headset is only one that have the sound when it is default. the other one is showing there is sound but actually there is nothing.



      I checked the services and it is working
      I also found the uncheck the Handsfree Telephony solution but when apply the change the headset disappears and the Stereo headphone doesn't and stay the same with no sound.



      please help.










      share|improve this question













      I just bought the sony mdr-xb950bt and it works amazingly with my iPhone, but when I connect it to my laptop the sound is like an old radio! I searched for solutions but nothing fixed it!



      The headphone appears in the playback devices as headset and a stereo headphone, and the headset is only one that have the sound when it is default. the other one is showing there is sound but actually there is nothing.



      I checked the services and it is working
      I also found the uncheck the Handsfree Telephony solution but when apply the change the headset disappears and the Stereo headphone doesn't and stay the same with no sound.



      please help.







      windows-10 audio bluetooth headphones






      share|improve this question













      share|improve this question











      share|improve this question




      share|improve this question










      asked Feb 6 '16 at 8:25









      Rowais Al-Helali

      11114




      11114






















          4 Answers
          4






          active

          oldest

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          up vote
          1
          down vote













          I had this exact same problem with the Sony MDR-XB950BT, but the previous solutions listed here didn't work for me.



          Here's what did work for me, in case it helps anyone else who finds this question in the future:




          • Open Device Manager


          • Expand 'Bluetooth'


          • Disable the MDR-XB960BR Avrcp Transport Adapter


          • Restart Computer



          Screenshot of Device Manager



          Also of note: When the Sound Properties control panel is open, I don't get audio to the headphones, however, it starts working again once Sound Properties is closed. When the Sound Properties control panel is open, it is playing the headset's microphone input to the headset rather than playing the computer's audio output to it for some bizarre reason.






          share|improve this answer




























            up vote
            0
            down vote













            Ok, I fixed it!



            Anju Thekkethil on Microsoft community gave me methods that might solve my problem and method #2 did it!



            I just uninstalled the bluetooth drivers from device manager and then restarted my laptop and it was fixed!



            here is his awnser:
            https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/poor-sound-quality-on-bluetooth-headphones/f3486fe3-ec73-4b04-bec5-db20e6e5a794?tm=1454758592416






            share|improve this answer






























              up vote
              0
              down vote













              Try reinstalling the Bluetooth speaker drivers by:




              1. Opening device manager, WIN+R then type devmgmt.msc and then press enter

              2. Expand the list item Bluetooth

              3. Right click on the problematic Bluetooth peripheral

              4. Select Update driver

              5. In the window that appears, select Browse my computer for driver software

              6. Click on Let me pick from a list of device drivers on my computer

              7. Select Next and once complete, perform a reboot


              This should fix most problems with Bluetooth devices, including speakers or headphones






              share|improve this answer




























                up vote
                0
                down vote













                After much frustration, googling and facepalming without getting any wiser, the following "WTH-I'll-just-try-this" fix worked for me:




                • go to bluetooth settings.

                • your bluetooth headset should show "connected mucic, voice".

                • now, go to control panel -> sound.

                • on the "playback" tab, your headset should be shown as a hands-free part, and a headphones part. Now, disable the hands-free part, and go to the "recording" tab and do the same.

                • problem solved, at least for me. I tested disconnecting my BT headset and connecting it again to see if Windows defaults it back to the hands-free profile, and whaddyaknow, it didn't. I can finally enjoy good sound quality in my JBL E55BT headset without any more hassle.






                share|improve this answer





















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                  4 Answers
                  4






                  active

                  oldest

                  votes








                  4 Answers
                  4






                  active

                  oldest

                  votes









                  active

                  oldest

                  votes






                  active

                  oldest

                  votes








                  up vote
                  1
                  down vote













                  I had this exact same problem with the Sony MDR-XB950BT, but the previous solutions listed here didn't work for me.



                  Here's what did work for me, in case it helps anyone else who finds this question in the future:




                  • Open Device Manager


                  • Expand 'Bluetooth'


                  • Disable the MDR-XB960BR Avrcp Transport Adapter


                  • Restart Computer



                  Screenshot of Device Manager



                  Also of note: When the Sound Properties control panel is open, I don't get audio to the headphones, however, it starts working again once Sound Properties is closed. When the Sound Properties control panel is open, it is playing the headset's microphone input to the headset rather than playing the computer's audio output to it for some bizarre reason.






                  share|improve this answer

























                    up vote
                    1
                    down vote













                    I had this exact same problem with the Sony MDR-XB950BT, but the previous solutions listed here didn't work for me.



                    Here's what did work for me, in case it helps anyone else who finds this question in the future:




                    • Open Device Manager


                    • Expand 'Bluetooth'


                    • Disable the MDR-XB960BR Avrcp Transport Adapter


                    • Restart Computer



                    Screenshot of Device Manager



                    Also of note: When the Sound Properties control panel is open, I don't get audio to the headphones, however, it starts working again once Sound Properties is closed. When the Sound Properties control panel is open, it is playing the headset's microphone input to the headset rather than playing the computer's audio output to it for some bizarre reason.






                    share|improve this answer























                      up vote
                      1
                      down vote










                      up vote
                      1
                      down vote









                      I had this exact same problem with the Sony MDR-XB950BT, but the previous solutions listed here didn't work for me.



                      Here's what did work for me, in case it helps anyone else who finds this question in the future:




                      • Open Device Manager


                      • Expand 'Bluetooth'


                      • Disable the MDR-XB960BR Avrcp Transport Adapter


                      • Restart Computer



                      Screenshot of Device Manager



                      Also of note: When the Sound Properties control panel is open, I don't get audio to the headphones, however, it starts working again once Sound Properties is closed. When the Sound Properties control panel is open, it is playing the headset's microphone input to the headset rather than playing the computer's audio output to it for some bizarre reason.






                      share|improve this answer












                      I had this exact same problem with the Sony MDR-XB950BT, but the previous solutions listed here didn't work for me.



                      Here's what did work for me, in case it helps anyone else who finds this question in the future:




                      • Open Device Manager


                      • Expand 'Bluetooth'


                      • Disable the MDR-XB960BR Avrcp Transport Adapter


                      • Restart Computer



                      Screenshot of Device Manager



                      Also of note: When the Sound Properties control panel is open, I don't get audio to the headphones, however, it starts working again once Sound Properties is closed. When the Sound Properties control panel is open, it is playing the headset's microphone input to the headset rather than playing the computer's audio output to it for some bizarre reason.







                      share|improve this answer












                      share|improve this answer



                      share|improve this answer










                      answered Sep 27 at 19:31









                      reirab

                      1,338717




                      1,338717
























                          up vote
                          0
                          down vote













                          Ok, I fixed it!



                          Anju Thekkethil on Microsoft community gave me methods that might solve my problem and method #2 did it!



                          I just uninstalled the bluetooth drivers from device manager and then restarted my laptop and it was fixed!



                          here is his awnser:
                          https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/poor-sound-quality-on-bluetooth-headphones/f3486fe3-ec73-4b04-bec5-db20e6e5a794?tm=1454758592416






                          share|improve this answer



























                            up vote
                            0
                            down vote













                            Ok, I fixed it!



                            Anju Thekkethil on Microsoft community gave me methods that might solve my problem and method #2 did it!



                            I just uninstalled the bluetooth drivers from device manager and then restarted my laptop and it was fixed!



                            here is his awnser:
                            https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/poor-sound-quality-on-bluetooth-headphones/f3486fe3-ec73-4b04-bec5-db20e6e5a794?tm=1454758592416






                            share|improve this answer

























                              up vote
                              0
                              down vote










                              up vote
                              0
                              down vote









                              Ok, I fixed it!



                              Anju Thekkethil on Microsoft community gave me methods that might solve my problem and method #2 did it!



                              I just uninstalled the bluetooth drivers from device manager and then restarted my laptop and it was fixed!



                              here is his awnser:
                              https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/poor-sound-quality-on-bluetooth-headphones/f3486fe3-ec73-4b04-bec5-db20e6e5a794?tm=1454758592416






                              share|improve this answer














                              Ok, I fixed it!



                              Anju Thekkethil on Microsoft community gave me methods that might solve my problem and method #2 did it!



                              I just uninstalled the bluetooth drivers from device manager and then restarted my laptop and it was fixed!



                              here is his awnser:
                              https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/poor-sound-quality-on-bluetooth-headphones/f3486fe3-ec73-4b04-bec5-db20e6e5a794?tm=1454758592416







                              share|improve this answer














                              share|improve this answer



                              share|improve this answer








                              edited Feb 6 '16 at 23:51

























                              answered Feb 6 '16 at 16:30









                              Rowais Al-Helali

                              11114




                              11114






















                                  up vote
                                  0
                                  down vote













                                  Try reinstalling the Bluetooth speaker drivers by:




                                  1. Opening device manager, WIN+R then type devmgmt.msc and then press enter

                                  2. Expand the list item Bluetooth

                                  3. Right click on the problematic Bluetooth peripheral

                                  4. Select Update driver

                                  5. In the window that appears, select Browse my computer for driver software

                                  6. Click on Let me pick from a list of device drivers on my computer

                                  7. Select Next and once complete, perform a reboot


                                  This should fix most problems with Bluetooth devices, including speakers or headphones






                                  share|improve this answer

























                                    up vote
                                    0
                                    down vote













                                    Try reinstalling the Bluetooth speaker drivers by:




                                    1. Opening device manager, WIN+R then type devmgmt.msc and then press enter

                                    2. Expand the list item Bluetooth

                                    3. Right click on the problematic Bluetooth peripheral

                                    4. Select Update driver

                                    5. In the window that appears, select Browse my computer for driver software

                                    6. Click on Let me pick from a list of device drivers on my computer

                                    7. Select Next and once complete, perform a reboot


                                    This should fix most problems with Bluetooth devices, including speakers or headphones






                                    share|improve this answer























                                      up vote
                                      0
                                      down vote










                                      up vote
                                      0
                                      down vote









                                      Try reinstalling the Bluetooth speaker drivers by:




                                      1. Opening device manager, WIN+R then type devmgmt.msc and then press enter

                                      2. Expand the list item Bluetooth

                                      3. Right click on the problematic Bluetooth peripheral

                                      4. Select Update driver

                                      5. In the window that appears, select Browse my computer for driver software

                                      6. Click on Let me pick from a list of device drivers on my computer

                                      7. Select Next and once complete, perform a reboot


                                      This should fix most problems with Bluetooth devices, including speakers or headphones






                                      share|improve this answer












                                      Try reinstalling the Bluetooth speaker drivers by:




                                      1. Opening device manager, WIN+R then type devmgmt.msc and then press enter

                                      2. Expand the list item Bluetooth

                                      3. Right click on the problematic Bluetooth peripheral

                                      4. Select Update driver

                                      5. In the window that appears, select Browse my computer for driver software

                                      6. Click on Let me pick from a list of device drivers on my computer

                                      7. Select Next and once complete, perform a reboot


                                      This should fix most problems with Bluetooth devices, including speakers or headphones







                                      share|improve this answer












                                      share|improve this answer



                                      share|improve this answer










                                      answered Mar 26 '17 at 2:03









                                      samdd

                                      4491410




                                      4491410






















                                          up vote
                                          0
                                          down vote













                                          After much frustration, googling and facepalming without getting any wiser, the following "WTH-I'll-just-try-this" fix worked for me:




                                          • go to bluetooth settings.

                                          • your bluetooth headset should show "connected mucic, voice".

                                          • now, go to control panel -> sound.

                                          • on the "playback" tab, your headset should be shown as a hands-free part, and a headphones part. Now, disable the hands-free part, and go to the "recording" tab and do the same.

                                          • problem solved, at least for me. I tested disconnecting my BT headset and connecting it again to see if Windows defaults it back to the hands-free profile, and whaddyaknow, it didn't. I can finally enjoy good sound quality in my JBL E55BT headset without any more hassle.






                                          share|improve this answer

























                                            up vote
                                            0
                                            down vote













                                            After much frustration, googling and facepalming without getting any wiser, the following "WTH-I'll-just-try-this" fix worked for me:




                                            • go to bluetooth settings.

                                            • your bluetooth headset should show "connected mucic, voice".

                                            • now, go to control panel -> sound.

                                            • on the "playback" tab, your headset should be shown as a hands-free part, and a headphones part. Now, disable the hands-free part, and go to the "recording" tab and do the same.

                                            • problem solved, at least for me. I tested disconnecting my BT headset and connecting it again to see if Windows defaults it back to the hands-free profile, and whaddyaknow, it didn't. I can finally enjoy good sound quality in my JBL E55BT headset without any more hassle.






                                            share|improve this answer























                                              up vote
                                              0
                                              down vote










                                              up vote
                                              0
                                              down vote









                                              After much frustration, googling and facepalming without getting any wiser, the following "WTH-I'll-just-try-this" fix worked for me:




                                              • go to bluetooth settings.

                                              • your bluetooth headset should show "connected mucic, voice".

                                              • now, go to control panel -> sound.

                                              • on the "playback" tab, your headset should be shown as a hands-free part, and a headphones part. Now, disable the hands-free part, and go to the "recording" tab and do the same.

                                              • problem solved, at least for me. I tested disconnecting my BT headset and connecting it again to see if Windows defaults it back to the hands-free profile, and whaddyaknow, it didn't. I can finally enjoy good sound quality in my JBL E55BT headset without any more hassle.






                                              share|improve this answer












                                              After much frustration, googling and facepalming without getting any wiser, the following "WTH-I'll-just-try-this" fix worked for me:




                                              • go to bluetooth settings.

                                              • your bluetooth headset should show "connected mucic, voice".

                                              • now, go to control panel -> sound.

                                              • on the "playback" tab, your headset should be shown as a hands-free part, and a headphones part. Now, disable the hands-free part, and go to the "recording" tab and do the same.

                                              • problem solved, at least for me. I tested disconnecting my BT headset and connecting it again to see if Windows defaults it back to the hands-free profile, and whaddyaknow, it didn't. I can finally enjoy good sound quality in my JBL E55BT headset without any more hassle.







                                              share|improve this answer












                                              share|improve this answer



                                              share|improve this answer










                                              answered Nov 25 at 23:44









                                              user967063

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