Ping: General Failure












1















I am facing a weird issue on my laptop that only Internet Explorer can access internet no other application, not even chrome, iTunes. When I try to ping any website I get an error.



Ping Error



enter image description here



When I narrowed it down, I cant even ping my gateway, which shows it could be a firewall issue, But when I open my Internet Explorer I can access every website I want.



Strangely enough when I try nslookup it works.



enter image description here



I've searched a lot on google, I've tried
1. Releasing My IP and Renewing it.




  1. Resetting winsock


  2. Resetting ipv4 logs.


  3. Disabled IPv6


  4. Pinging with IPv4 Protocol (ping -4 google.com)


  5. Deleting the saved password and reconnecting it


  6. And lot more which is written on 1st page when you google Ping General Failure windows 7 and similar searches



Why is this Happening ? Any Idea ?
Please Help, this is spoiling my weekend.



EDIT 1 - Adding output of route print



enter image description here










share|improve this question

























  • This has happened to me before. Try completely resetting Internet Explorer to its default settings

    – InterLinked
    Apr 2 '16 at 11:43






  • 1





    Does turning it off in Programs and Features and then turning it on help? Also, go to Internet Explorer>Internet Options and check all of your connectivity settings, specifically with trusted sites, dns, etc... Many times, improper Internet Explorer settings cause any browser except for itself to not work

    – InterLinked
    Apr 2 '16 at 11:50






  • 1





    Do you have some additional firewall/security software installed? Even if you disabled the integrated windows firewall it seems you have some additional one.

    – Zina
    Apr 2 '16 at 13:15






  • 1





    Are you connected by wire or wireless? if you have both, does it also happen on the other interface? Have you tried reinstalling your drivers?

    – LPChip
    Apr 2 '16 at 13:31






  • 1





    Could you try a rollback through system restore? As DNS is working properly, could be a network driver issue. Is ping localhost working? Is ping <your gateway IP> working? Have you tried Safe Mode With Networking? Or a clean boot with disabled services (msconfig) to see if any of those interfere?

    – Zina
    Apr 2 '16 at 14:14
















1















I am facing a weird issue on my laptop that only Internet Explorer can access internet no other application, not even chrome, iTunes. When I try to ping any website I get an error.



Ping Error



enter image description here



When I narrowed it down, I cant even ping my gateway, which shows it could be a firewall issue, But when I open my Internet Explorer I can access every website I want.



Strangely enough when I try nslookup it works.



enter image description here



I've searched a lot on google, I've tried
1. Releasing My IP and Renewing it.




  1. Resetting winsock


  2. Resetting ipv4 logs.


  3. Disabled IPv6


  4. Pinging with IPv4 Protocol (ping -4 google.com)


  5. Deleting the saved password and reconnecting it


  6. And lot more which is written on 1st page when you google Ping General Failure windows 7 and similar searches



Why is this Happening ? Any Idea ?
Please Help, this is spoiling my weekend.



EDIT 1 - Adding output of route print



enter image description here










share|improve this question

























  • This has happened to me before. Try completely resetting Internet Explorer to its default settings

    – InterLinked
    Apr 2 '16 at 11:43






  • 1





    Does turning it off in Programs and Features and then turning it on help? Also, go to Internet Explorer>Internet Options and check all of your connectivity settings, specifically with trusted sites, dns, etc... Many times, improper Internet Explorer settings cause any browser except for itself to not work

    – InterLinked
    Apr 2 '16 at 11:50






  • 1





    Do you have some additional firewall/security software installed? Even if you disabled the integrated windows firewall it seems you have some additional one.

    – Zina
    Apr 2 '16 at 13:15






  • 1





    Are you connected by wire or wireless? if you have both, does it also happen on the other interface? Have you tried reinstalling your drivers?

    – LPChip
    Apr 2 '16 at 13:31






  • 1





    Could you try a rollback through system restore? As DNS is working properly, could be a network driver issue. Is ping localhost working? Is ping <your gateway IP> working? Have you tried Safe Mode With Networking? Or a clean boot with disabled services (msconfig) to see if any of those interfere?

    – Zina
    Apr 2 '16 at 14:14














1












1








1








I am facing a weird issue on my laptop that only Internet Explorer can access internet no other application, not even chrome, iTunes. When I try to ping any website I get an error.



Ping Error



enter image description here



When I narrowed it down, I cant even ping my gateway, which shows it could be a firewall issue, But when I open my Internet Explorer I can access every website I want.



Strangely enough when I try nslookup it works.



enter image description here



I've searched a lot on google, I've tried
1. Releasing My IP and Renewing it.




  1. Resetting winsock


  2. Resetting ipv4 logs.


  3. Disabled IPv6


  4. Pinging with IPv4 Protocol (ping -4 google.com)


  5. Deleting the saved password and reconnecting it


  6. And lot more which is written on 1st page when you google Ping General Failure windows 7 and similar searches



Why is this Happening ? Any Idea ?
Please Help, this is spoiling my weekend.



EDIT 1 - Adding output of route print



enter image description here










share|improve this question
















I am facing a weird issue on my laptop that only Internet Explorer can access internet no other application, not even chrome, iTunes. When I try to ping any website I get an error.



Ping Error



enter image description here



When I narrowed it down, I cant even ping my gateway, which shows it could be a firewall issue, But when I open my Internet Explorer I can access every website I want.



Strangely enough when I try nslookup it works.



enter image description here



I've searched a lot on google, I've tried
1. Releasing My IP and Renewing it.




  1. Resetting winsock


  2. Resetting ipv4 logs.


  3. Disabled IPv6


  4. Pinging with IPv4 Protocol (ping -4 google.com)


  5. Deleting the saved password and reconnecting it


  6. And lot more which is written on 1st page when you google Ping General Failure windows 7 and similar searches



Why is this Happening ? Any Idea ?
Please Help, this is spoiling my weekend.



EDIT 1 - Adding output of route print



enter image description here







windows-7 windows networking ip ipv4






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Apr 2 '16 at 15:35







user3114179

















asked Apr 2 '16 at 11:37









user3114179user3114179

356




356













  • This has happened to me before. Try completely resetting Internet Explorer to its default settings

    – InterLinked
    Apr 2 '16 at 11:43






  • 1





    Does turning it off in Programs and Features and then turning it on help? Also, go to Internet Explorer>Internet Options and check all of your connectivity settings, specifically with trusted sites, dns, etc... Many times, improper Internet Explorer settings cause any browser except for itself to not work

    – InterLinked
    Apr 2 '16 at 11:50






  • 1





    Do you have some additional firewall/security software installed? Even if you disabled the integrated windows firewall it seems you have some additional one.

    – Zina
    Apr 2 '16 at 13:15






  • 1





    Are you connected by wire or wireless? if you have both, does it also happen on the other interface? Have you tried reinstalling your drivers?

    – LPChip
    Apr 2 '16 at 13:31






  • 1





    Could you try a rollback through system restore? As DNS is working properly, could be a network driver issue. Is ping localhost working? Is ping <your gateway IP> working? Have you tried Safe Mode With Networking? Or a clean boot with disabled services (msconfig) to see if any of those interfere?

    – Zina
    Apr 2 '16 at 14:14



















  • This has happened to me before. Try completely resetting Internet Explorer to its default settings

    – InterLinked
    Apr 2 '16 at 11:43






  • 1





    Does turning it off in Programs and Features and then turning it on help? Also, go to Internet Explorer>Internet Options and check all of your connectivity settings, specifically with trusted sites, dns, etc... Many times, improper Internet Explorer settings cause any browser except for itself to not work

    – InterLinked
    Apr 2 '16 at 11:50






  • 1





    Do you have some additional firewall/security software installed? Even if you disabled the integrated windows firewall it seems you have some additional one.

    – Zina
    Apr 2 '16 at 13:15






  • 1





    Are you connected by wire or wireless? if you have both, does it also happen on the other interface? Have you tried reinstalling your drivers?

    – LPChip
    Apr 2 '16 at 13:31






  • 1





    Could you try a rollback through system restore? As DNS is working properly, could be a network driver issue. Is ping localhost working? Is ping <your gateway IP> working? Have you tried Safe Mode With Networking? Or a clean boot with disabled services (msconfig) to see if any of those interfere?

    – Zina
    Apr 2 '16 at 14:14

















This has happened to me before. Try completely resetting Internet Explorer to its default settings

– InterLinked
Apr 2 '16 at 11:43





This has happened to me before. Try completely resetting Internet Explorer to its default settings

– InterLinked
Apr 2 '16 at 11:43




1




1





Does turning it off in Programs and Features and then turning it on help? Also, go to Internet Explorer>Internet Options and check all of your connectivity settings, specifically with trusted sites, dns, etc... Many times, improper Internet Explorer settings cause any browser except for itself to not work

– InterLinked
Apr 2 '16 at 11:50





Does turning it off in Programs and Features and then turning it on help? Also, go to Internet Explorer>Internet Options and check all of your connectivity settings, specifically with trusted sites, dns, etc... Many times, improper Internet Explorer settings cause any browser except for itself to not work

– InterLinked
Apr 2 '16 at 11:50




1




1





Do you have some additional firewall/security software installed? Even if you disabled the integrated windows firewall it seems you have some additional one.

– Zina
Apr 2 '16 at 13:15





Do you have some additional firewall/security software installed? Even if you disabled the integrated windows firewall it seems you have some additional one.

– Zina
Apr 2 '16 at 13:15




1




1





Are you connected by wire or wireless? if you have both, does it also happen on the other interface? Have you tried reinstalling your drivers?

– LPChip
Apr 2 '16 at 13:31





Are you connected by wire or wireless? if you have both, does it also happen on the other interface? Have you tried reinstalling your drivers?

– LPChip
Apr 2 '16 at 13:31




1




1





Could you try a rollback through system restore? As DNS is working properly, could be a network driver issue. Is ping localhost working? Is ping <your gateway IP> working? Have you tried Safe Mode With Networking? Or a clean boot with disabled services (msconfig) to see if any of those interfere?

– Zina
Apr 2 '16 at 14:14





Could you try a rollback through system restore? As DNS is working properly, could be a network driver issue. Is ping localhost working? Is ping <your gateway IP> working? Have you tried Safe Mode With Networking? Or a clean boot with disabled services (msconfig) to see if any of those interfere?

– Zina
Apr 2 '16 at 14:14










1 Answer
1






active

oldest

votes


















1














This just happened to me, although on Windows 10.



There are a lot factors involved on this particular computer --- it is used for training and has various remote control applications installed --- but turning off Windows Defender Firewall solved the issue, at least at the operational level.



Disabling Windows Defender Firewall



Disabling Windows Defender Firewall...



Now it pings!



Now it pings!



Windows 10 Home | 1803 | 5/27/2018 | OS Build 17134.48






share|improve this answer


























  • I really did not expect firewall may cause some of these ping failure problems. I tried and it was helpful in my case!

    – Mojtaba Rezaeian
    Dec 16 '18 at 11:18











  • That "General failure." can be a clue that it's the firewall! Glad it helped.

    – Your Computer Genius
    Dec 18 '18 at 22:39











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1 Answer
1






active

oldest

votes








1 Answer
1






active

oldest

votes









active

oldest

votes






active

oldest

votes









1














This just happened to me, although on Windows 10.



There are a lot factors involved on this particular computer --- it is used for training and has various remote control applications installed --- but turning off Windows Defender Firewall solved the issue, at least at the operational level.



Disabling Windows Defender Firewall



Disabling Windows Defender Firewall...



Now it pings!



Now it pings!



Windows 10 Home | 1803 | 5/27/2018 | OS Build 17134.48






share|improve this answer


























  • I really did not expect firewall may cause some of these ping failure problems. I tried and it was helpful in my case!

    – Mojtaba Rezaeian
    Dec 16 '18 at 11:18











  • That "General failure." can be a clue that it's the firewall! Glad it helped.

    – Your Computer Genius
    Dec 18 '18 at 22:39
















1














This just happened to me, although on Windows 10.



There are a lot factors involved on this particular computer --- it is used for training and has various remote control applications installed --- but turning off Windows Defender Firewall solved the issue, at least at the operational level.



Disabling Windows Defender Firewall



Disabling Windows Defender Firewall...



Now it pings!



Now it pings!



Windows 10 Home | 1803 | 5/27/2018 | OS Build 17134.48






share|improve this answer


























  • I really did not expect firewall may cause some of these ping failure problems. I tried and it was helpful in my case!

    – Mojtaba Rezaeian
    Dec 16 '18 at 11:18











  • That "General failure." can be a clue that it's the firewall! Glad it helped.

    – Your Computer Genius
    Dec 18 '18 at 22:39














1












1








1







This just happened to me, although on Windows 10.



There are a lot factors involved on this particular computer --- it is used for training and has various remote control applications installed --- but turning off Windows Defender Firewall solved the issue, at least at the operational level.



Disabling Windows Defender Firewall



Disabling Windows Defender Firewall...



Now it pings!



Now it pings!



Windows 10 Home | 1803 | 5/27/2018 | OS Build 17134.48






share|improve this answer















This just happened to me, although on Windows 10.



There are a lot factors involved on this particular computer --- it is used for training and has various remote control applications installed --- but turning off Windows Defender Firewall solved the issue, at least at the operational level.



Disabling Windows Defender Firewall



Disabling Windows Defender Firewall...



Now it pings!



Now it pings!



Windows 10 Home | 1803 | 5/27/2018 | OS Build 17134.48







share|improve this answer














share|improve this answer



share|improve this answer








edited Dec 18 '18 at 22:38

























answered Jun 11 '18 at 20:31









Your Computer GeniusYour Computer Genius

136




136













  • I really did not expect firewall may cause some of these ping failure problems. I tried and it was helpful in my case!

    – Mojtaba Rezaeian
    Dec 16 '18 at 11:18











  • That "General failure." can be a clue that it's the firewall! Glad it helped.

    – Your Computer Genius
    Dec 18 '18 at 22:39



















  • I really did not expect firewall may cause some of these ping failure problems. I tried and it was helpful in my case!

    – Mojtaba Rezaeian
    Dec 16 '18 at 11:18











  • That "General failure." can be a clue that it's the firewall! Glad it helped.

    – Your Computer Genius
    Dec 18 '18 at 22:39

















I really did not expect firewall may cause some of these ping failure problems. I tried and it was helpful in my case!

– Mojtaba Rezaeian
Dec 16 '18 at 11:18





I really did not expect firewall may cause some of these ping failure problems. I tried and it was helpful in my case!

– Mojtaba Rezaeian
Dec 16 '18 at 11:18













That "General failure." can be a clue that it's the firewall! Glad it helped.

– Your Computer Genius
Dec 18 '18 at 22:39





That "General failure." can be a clue that it's the firewall! Glad it helped.

– Your Computer Genius
Dec 18 '18 at 22:39


















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