Can't remove toner cartridge from HP Laserjet











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1
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I bought a third-party toner cartridge (a "Linkyo") for my HP Laserjet P2050, and now I'm regretting it. The cartridge is stuck and won't come out.



I can pull it out an inch or so, and it's loose, but there is something holding it in on the right hand side (as you face the printer).



Is there a magic trick that will get it out?



Perhaps there is a cover I can remove to get a better look at it?



Edit: pic added. It doesn't show much, though.



enter image description here










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  • Can you upload a picture of this? it will be much easier to see what is going on.
    – DrZoo
    Aug 25 '15 at 17:20















up vote
1
down vote

favorite












I bought a third-party toner cartridge (a "Linkyo") for my HP Laserjet P2050, and now I'm regretting it. The cartridge is stuck and won't come out.



I can pull it out an inch or so, and it's loose, but there is something holding it in on the right hand side (as you face the printer).



Is there a magic trick that will get it out?



Perhaps there is a cover I can remove to get a better look at it?



Edit: pic added. It doesn't show much, though.



enter image description here










share|improve this question
























  • Can you upload a picture of this? it will be much easier to see what is going on.
    – DrZoo
    Aug 25 '15 at 17:20













up vote
1
down vote

favorite









up vote
1
down vote

favorite











I bought a third-party toner cartridge (a "Linkyo") for my HP Laserjet P2050, and now I'm regretting it. The cartridge is stuck and won't come out.



I can pull it out an inch or so, and it's loose, but there is something holding it in on the right hand side (as you face the printer).



Is there a magic trick that will get it out?



Perhaps there is a cover I can remove to get a better look at it?



Edit: pic added. It doesn't show much, though.



enter image description here










share|improve this question















I bought a third-party toner cartridge (a "Linkyo") for my HP Laserjet P2050, and now I'm regretting it. The cartridge is stuck and won't come out.



I can pull it out an inch or so, and it's loose, but there is something holding it in on the right hand side (as you face the printer).



Is there a magic trick that will get it out?



Perhaps there is a cover I can remove to get a better look at it?



Edit: pic added. It doesn't show much, though.



enter image description here







printer hp-laserjet






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Aug 11 '16 at 17:31









Hennes

58.7k792141




58.7k792141










asked Aug 25 '15 at 17:15









user237815

177139




177139












  • Can you upload a picture of this? it will be much easier to see what is going on.
    – DrZoo
    Aug 25 '15 at 17:20


















  • Can you upload a picture of this? it will be much easier to see what is going on.
    – DrZoo
    Aug 25 '15 at 17:20
















Can you upload a picture of this? it will be much easier to see what is going on.
– DrZoo
Aug 25 '15 at 17:20




Can you upload a picture of this? it will be much easier to see what is going on.
– DrZoo
Aug 25 '15 at 17:20










4 Answers
4






active

oldest

votes

















up vote
3
down vote













I had an hp 2420 and had identical issue removing a genuine toner cartridge. Seems to be stuck on the right side (even though left side moves about 1 "). I was able to forcefully remove it to check for paper jam. But when I tried to put the toner back, it wouldn't go back all the way on the right side .



I found that on the right side, there was a white plastic circular gear lever that 'pops' out to engage the circular gear on the toner cartridge and that doesn't recess when you pull down the toner cartridge door to put in the toner cartridge (or take it out).



I figured there must be some mechanism that tells it to recess when removing and installing a toner cartridge. I traced around and almost gave up before I found out that the left side of the toner cartridge door had a half moon plastic hinged that connected to it when open. I checked the right side of the toner cartridge door and it didn't have that hinge connecting to it. I looked closer and somehow that hinge got 'disconnected' and went back into the printer body. It was easy to grab that hinged and put it back on the right side of the door. This hinge (when pulled) also recesses/disengages the plastic circular gear into the printer body so the toner can side in and out easily.



So in conclusion for a possible solution, make sure the right side hinge is connected to the toner cartridge door. Check the left side of the door to see what I'm talking about.



Hope this might help others as I was close to buying a new printer thinking this one bit the dust (after 8 years of use).






share|improve this answer




























    up vote
    2
    down vote













    I had the same issue for my HP Laserjet 400 m401n, the toner cartridge was loose but something was absolutely stopping it from being able to come out. So I made sure I turned off my printer first, then I was able to take it out easily!! I'm sure this will work for you.






    share|improve this answer




























      up vote
      1
      down vote













      It has to do with the drive gear on the toner cartridge. These will get stuck in printers. Try to close the front cover. Let the printer initialize and when the printer goes to ready open the front cover and try to remove again. Keep trying that until it comes out.






      share|improve this answer




























        up vote
        0
        down vote













        Pull it into the right direction, will release the toner cartridge.



        Pull into the right direction, will release the toner cartridge.






        share|improve this answer



















        • 2




          Forcing things is always a bad idea. If it's stuck enough to warrant the question, forcing it may cause damage.
          – fixer1234
          Jan 16 '16 at 18:07










        • Yes its a bad idea.
          – AsimRazaKhan
          Jan 16 '16 at 18:19











        Your Answer








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        4 Answers
        4






        active

        oldest

        votes








        4 Answers
        4






        active

        oldest

        votes









        active

        oldest

        votes






        active

        oldest

        votes








        up vote
        3
        down vote













        I had an hp 2420 and had identical issue removing a genuine toner cartridge. Seems to be stuck on the right side (even though left side moves about 1 "). I was able to forcefully remove it to check for paper jam. But when I tried to put the toner back, it wouldn't go back all the way on the right side .



        I found that on the right side, there was a white plastic circular gear lever that 'pops' out to engage the circular gear on the toner cartridge and that doesn't recess when you pull down the toner cartridge door to put in the toner cartridge (or take it out).



        I figured there must be some mechanism that tells it to recess when removing and installing a toner cartridge. I traced around and almost gave up before I found out that the left side of the toner cartridge door had a half moon plastic hinged that connected to it when open. I checked the right side of the toner cartridge door and it didn't have that hinge connecting to it. I looked closer and somehow that hinge got 'disconnected' and went back into the printer body. It was easy to grab that hinged and put it back on the right side of the door. This hinge (when pulled) also recesses/disengages the plastic circular gear into the printer body so the toner can side in and out easily.



        So in conclusion for a possible solution, make sure the right side hinge is connected to the toner cartridge door. Check the left side of the door to see what I'm talking about.



        Hope this might help others as I was close to buying a new printer thinking this one bit the dust (after 8 years of use).






        share|improve this answer

























          up vote
          3
          down vote













          I had an hp 2420 and had identical issue removing a genuine toner cartridge. Seems to be stuck on the right side (even though left side moves about 1 "). I was able to forcefully remove it to check for paper jam. But when I tried to put the toner back, it wouldn't go back all the way on the right side .



          I found that on the right side, there was a white plastic circular gear lever that 'pops' out to engage the circular gear on the toner cartridge and that doesn't recess when you pull down the toner cartridge door to put in the toner cartridge (or take it out).



          I figured there must be some mechanism that tells it to recess when removing and installing a toner cartridge. I traced around and almost gave up before I found out that the left side of the toner cartridge door had a half moon plastic hinged that connected to it when open. I checked the right side of the toner cartridge door and it didn't have that hinge connecting to it. I looked closer and somehow that hinge got 'disconnected' and went back into the printer body. It was easy to grab that hinged and put it back on the right side of the door. This hinge (when pulled) also recesses/disengages the plastic circular gear into the printer body so the toner can side in and out easily.



          So in conclusion for a possible solution, make sure the right side hinge is connected to the toner cartridge door. Check the left side of the door to see what I'm talking about.



          Hope this might help others as I was close to buying a new printer thinking this one bit the dust (after 8 years of use).






          share|improve this answer























            up vote
            3
            down vote










            up vote
            3
            down vote









            I had an hp 2420 and had identical issue removing a genuine toner cartridge. Seems to be stuck on the right side (even though left side moves about 1 "). I was able to forcefully remove it to check for paper jam. But when I tried to put the toner back, it wouldn't go back all the way on the right side .



            I found that on the right side, there was a white plastic circular gear lever that 'pops' out to engage the circular gear on the toner cartridge and that doesn't recess when you pull down the toner cartridge door to put in the toner cartridge (or take it out).



            I figured there must be some mechanism that tells it to recess when removing and installing a toner cartridge. I traced around and almost gave up before I found out that the left side of the toner cartridge door had a half moon plastic hinged that connected to it when open. I checked the right side of the toner cartridge door and it didn't have that hinge connecting to it. I looked closer and somehow that hinge got 'disconnected' and went back into the printer body. It was easy to grab that hinged and put it back on the right side of the door. This hinge (when pulled) also recesses/disengages the plastic circular gear into the printer body so the toner can side in and out easily.



            So in conclusion for a possible solution, make sure the right side hinge is connected to the toner cartridge door. Check the left side of the door to see what I'm talking about.



            Hope this might help others as I was close to buying a new printer thinking this one bit the dust (after 8 years of use).






            share|improve this answer












            I had an hp 2420 and had identical issue removing a genuine toner cartridge. Seems to be stuck on the right side (even though left side moves about 1 "). I was able to forcefully remove it to check for paper jam. But when I tried to put the toner back, it wouldn't go back all the way on the right side .



            I found that on the right side, there was a white plastic circular gear lever that 'pops' out to engage the circular gear on the toner cartridge and that doesn't recess when you pull down the toner cartridge door to put in the toner cartridge (or take it out).



            I figured there must be some mechanism that tells it to recess when removing and installing a toner cartridge. I traced around and almost gave up before I found out that the left side of the toner cartridge door had a half moon plastic hinged that connected to it when open. I checked the right side of the toner cartridge door and it didn't have that hinge connecting to it. I looked closer and somehow that hinge got 'disconnected' and went back into the printer body. It was easy to grab that hinged and put it back on the right side of the door. This hinge (when pulled) also recesses/disengages the plastic circular gear into the printer body so the toner can side in and out easily.



            So in conclusion for a possible solution, make sure the right side hinge is connected to the toner cartridge door. Check the left side of the door to see what I'm talking about.



            Hope this might help others as I was close to buying a new printer thinking this one bit the dust (after 8 years of use).







            share|improve this answer












            share|improve this answer



            share|improve this answer










            answered Oct 19 '17 at 1:45









            station

            312




            312
























                up vote
                2
                down vote













                I had the same issue for my HP Laserjet 400 m401n, the toner cartridge was loose but something was absolutely stopping it from being able to come out. So I made sure I turned off my printer first, then I was able to take it out easily!! I'm sure this will work for you.






                share|improve this answer

























                  up vote
                  2
                  down vote













                  I had the same issue for my HP Laserjet 400 m401n, the toner cartridge was loose but something was absolutely stopping it from being able to come out. So I made sure I turned off my printer first, then I was able to take it out easily!! I'm sure this will work for you.






                  share|improve this answer























                    up vote
                    2
                    down vote










                    up vote
                    2
                    down vote









                    I had the same issue for my HP Laserjet 400 m401n, the toner cartridge was loose but something was absolutely stopping it from being able to come out. So I made sure I turned off my printer first, then I was able to take it out easily!! I'm sure this will work for you.






                    share|improve this answer












                    I had the same issue for my HP Laserjet 400 m401n, the toner cartridge was loose but something was absolutely stopping it from being able to come out. So I made sure I turned off my printer first, then I was able to take it out easily!! I'm sure this will work for you.







                    share|improve this answer












                    share|improve this answer



                    share|improve this answer










                    answered Jun 9 '17 at 17:52









                    user737106

                    212




                    212






















                        up vote
                        1
                        down vote













                        It has to do with the drive gear on the toner cartridge. These will get stuck in printers. Try to close the front cover. Let the printer initialize and when the printer goes to ready open the front cover and try to remove again. Keep trying that until it comes out.






                        share|improve this answer

























                          up vote
                          1
                          down vote













                          It has to do with the drive gear on the toner cartridge. These will get stuck in printers. Try to close the front cover. Let the printer initialize and when the printer goes to ready open the front cover and try to remove again. Keep trying that until it comes out.






                          share|improve this answer























                            up vote
                            1
                            down vote










                            up vote
                            1
                            down vote









                            It has to do with the drive gear on the toner cartridge. These will get stuck in printers. Try to close the front cover. Let the printer initialize and when the printer goes to ready open the front cover and try to remove again. Keep trying that until it comes out.






                            share|improve this answer












                            It has to do with the drive gear on the toner cartridge. These will get stuck in printers. Try to close the front cover. Let the printer initialize and when the printer goes to ready open the front cover and try to remove again. Keep trying that until it comes out.







                            share|improve this answer












                            share|improve this answer



                            share|improve this answer










                            answered Nov 14 at 2:44









                            Craig trietiak

                            111




                            111






















                                up vote
                                0
                                down vote













                                Pull it into the right direction, will release the toner cartridge.



                                Pull into the right direction, will release the toner cartridge.






                                share|improve this answer



















                                • 2




                                  Forcing things is always a bad idea. If it's stuck enough to warrant the question, forcing it may cause damage.
                                  – fixer1234
                                  Jan 16 '16 at 18:07










                                • Yes its a bad idea.
                                  – AsimRazaKhan
                                  Jan 16 '16 at 18:19















                                up vote
                                0
                                down vote













                                Pull it into the right direction, will release the toner cartridge.



                                Pull into the right direction, will release the toner cartridge.






                                share|improve this answer



















                                • 2




                                  Forcing things is always a bad idea. If it's stuck enough to warrant the question, forcing it may cause damage.
                                  – fixer1234
                                  Jan 16 '16 at 18:07










                                • Yes its a bad idea.
                                  – AsimRazaKhan
                                  Jan 16 '16 at 18:19













                                up vote
                                0
                                down vote










                                up vote
                                0
                                down vote









                                Pull it into the right direction, will release the toner cartridge.



                                Pull into the right direction, will release the toner cartridge.






                                share|improve this answer














                                Pull it into the right direction, will release the toner cartridge.



                                Pull into the right direction, will release the toner cartridge.







                                share|improve this answer














                                share|improve this answer



                                share|improve this answer








                                edited Jan 16 '16 at 18:29

























                                answered Jan 16 '16 at 13:36









                                AsimRazaKhan

                                19612




                                19612








                                • 2




                                  Forcing things is always a bad idea. If it's stuck enough to warrant the question, forcing it may cause damage.
                                  – fixer1234
                                  Jan 16 '16 at 18:07










                                • Yes its a bad idea.
                                  – AsimRazaKhan
                                  Jan 16 '16 at 18:19














                                • 2




                                  Forcing things is always a bad idea. If it's stuck enough to warrant the question, forcing it may cause damage.
                                  – fixer1234
                                  Jan 16 '16 at 18:07










                                • Yes its a bad idea.
                                  – AsimRazaKhan
                                  Jan 16 '16 at 18:19








                                2




                                2




                                Forcing things is always a bad idea. If it's stuck enough to warrant the question, forcing it may cause damage.
                                – fixer1234
                                Jan 16 '16 at 18:07




                                Forcing things is always a bad idea. If it's stuck enough to warrant the question, forcing it may cause damage.
                                – fixer1234
                                Jan 16 '16 at 18:07












                                Yes its a bad idea.
                                – AsimRazaKhan
                                Jan 16 '16 at 18:19




                                Yes its a bad idea.
                                – AsimRazaKhan
                                Jan 16 '16 at 18:19


















                                 

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