Mouse scroll doesn't work in Windows 10 start menu











up vote
2
down vote

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The Windows 10 start menu doesn't want to obey my mouse scroll. Scrolling works with my keyboard's touchpad, and the touchscreen. I've tried running Windows Troubleshooter on Mouse settings to no avail.



But, if I click inside the start menu, scrolling will work.



I suppose this is a problem with it not focusing on the Start Menu. Any help?



My computer is a Surface Pro 3, running Windows 10 Professional. My mouse is a wireless Logitech M325.










share|improve this question
























  • Does the Logitech mouse scroll in other apps: Windows Explorer, Internet Explorer, etc?
    – Steven
    Oct 29 '15 at 15:15










  • @Steven Yes, it works perfectly fine in all other applications.
    – boxspah
    Oct 30 '15 at 0:31










  • his issue has been bugging me time and again. strangely couldn't find the solution from google search earlier. Need to exclude the word "smooth scrolling" before I found this superUser post
    – tinker
    Nov 23 at 7:26















up vote
2
down vote

favorite












The Windows 10 start menu doesn't want to obey my mouse scroll. Scrolling works with my keyboard's touchpad, and the touchscreen. I've tried running Windows Troubleshooter on Mouse settings to no avail.



But, if I click inside the start menu, scrolling will work.



I suppose this is a problem with it not focusing on the Start Menu. Any help?



My computer is a Surface Pro 3, running Windows 10 Professional. My mouse is a wireless Logitech M325.










share|improve this question
























  • Does the Logitech mouse scroll in other apps: Windows Explorer, Internet Explorer, etc?
    – Steven
    Oct 29 '15 at 15:15










  • @Steven Yes, it works perfectly fine in all other applications.
    – boxspah
    Oct 30 '15 at 0:31










  • his issue has been bugging me time and again. strangely couldn't find the solution from google search earlier. Need to exclude the word "smooth scrolling" before I found this superUser post
    – tinker
    Nov 23 at 7:26













up vote
2
down vote

favorite









up vote
2
down vote

favorite











The Windows 10 start menu doesn't want to obey my mouse scroll. Scrolling works with my keyboard's touchpad, and the touchscreen. I've tried running Windows Troubleshooter on Mouse settings to no avail.



But, if I click inside the start menu, scrolling will work.



I suppose this is a problem with it not focusing on the Start Menu. Any help?



My computer is a Surface Pro 3, running Windows 10 Professional. My mouse is a wireless Logitech M325.










share|improve this question















The Windows 10 start menu doesn't want to obey my mouse scroll. Scrolling works with my keyboard's touchpad, and the touchscreen. I've tried running Windows Troubleshooter on Mouse settings to no avail.



But, if I click inside the start menu, scrolling will work.



I suppose this is a problem with it not focusing on the Start Menu. Any help?



My computer is a Surface Pro 3, running Windows 10 Professional. My mouse is a wireless Logitech M325.







windows-10 mouse start-menu scrolling






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Mar 6 '16 at 17:18

























asked Oct 25 '15 at 16:59









boxspah

274521




274521












  • Does the Logitech mouse scroll in other apps: Windows Explorer, Internet Explorer, etc?
    – Steven
    Oct 29 '15 at 15:15










  • @Steven Yes, it works perfectly fine in all other applications.
    – boxspah
    Oct 30 '15 at 0:31










  • his issue has been bugging me time and again. strangely couldn't find the solution from google search earlier. Need to exclude the word "smooth scrolling" before I found this superUser post
    – tinker
    Nov 23 at 7:26


















  • Does the Logitech mouse scroll in other apps: Windows Explorer, Internet Explorer, etc?
    – Steven
    Oct 29 '15 at 15:15










  • @Steven Yes, it works perfectly fine in all other applications.
    – boxspah
    Oct 30 '15 at 0:31










  • his issue has been bugging me time and again. strangely couldn't find the solution from google search earlier. Need to exclude the word "smooth scrolling" before I found this superUser post
    – tinker
    Nov 23 at 7:26
















Does the Logitech mouse scroll in other apps: Windows Explorer, Internet Explorer, etc?
– Steven
Oct 29 '15 at 15:15




Does the Logitech mouse scroll in other apps: Windows Explorer, Internet Explorer, etc?
– Steven
Oct 29 '15 at 15:15












@Steven Yes, it works perfectly fine in all other applications.
– boxspah
Oct 30 '15 at 0:31




@Steven Yes, it works perfectly fine in all other applications.
– boxspah
Oct 30 '15 at 0:31












his issue has been bugging me time and again. strangely couldn't find the solution from google search earlier. Need to exclude the word "smooth scrolling" before I found this superUser post
– tinker
Nov 23 at 7:26




his issue has been bugging me time and again. strangely couldn't find the solution from google search earlier. Need to exclude the word "smooth scrolling" before I found this superUser post
– tinker
Nov 23 at 7:26










5 Answers
5






active

oldest

votes

















up vote
8
down vote



accepted










Open your Start Menu and go to Settings > Devices > Mouse and Touchpad.



There should be an option called Scroll inactive windows. It's turned off by default, so try turning it on.



It worked perfectly for my HP computer.






share|improve this answer























  • Strange, this fixed it somehow. Thanks!
    – boxspah
    Mar 6 '16 at 17:22


















up vote
3
down vote



+25










I am not yet familiar with windows X, but i have a few things you can try.



First, on some mice, there is a compatibility button, changing it between two operating systems, usually windows 8 and windows 7. If you mouse has one of these, try it in both states.



If that does not work, see if you can find a way to disable the keyboard's touch pad, and see if that helps.



If neither of the above solutions solve your problem, go to run, and type "devmgmt.msc" and hit Enter. Find your mouse, and see if it has a yellow error. If it does, you likely have a driver problem. If not, check your connections, and make sure there is a clear path between your USB fob for the mouse and the mouse itself.



Hope it helps, mrdorkface



UPDATE: Based on new information that has been brought forward, I would say the simplest fix that I know for your problem would be to get into the habit of clicking on the scroll bar every time you open the start menu. I have never had nor heard of a problem like this, so I doubt the fix is easy. If anyone else has an answer to DominatorX's question, please do share.






share|improve this answer























  • So far, there is no compatibility switch on my mouse, and there are no errors with my mouse in Device Manager. Still working on disabling my touchpad. Thanks for the tips though!
    – boxspah
    Oct 30 '15 at 0:53










  • Disabled touchpad from the settings menu, and still no resolution. I did discover something interesting though... (see update in question)
    – boxspah
    Oct 30 '15 at 0:57












  • Does clicking anywhere in the window work, or only the scrollbar?
    – mrdorkface
    Oct 30 '15 at 2:13










  • I meant does clicking anywhere in the window allow it to scroll properly...
    – mrdorkface
    Oct 31 '15 at 19:19










  • Clicking anywhere in the Start Menu will allow scrolling.
    – boxspah
    Mar 6 '16 at 17:21


















up vote
1
down vote













I experience a similar thing recently but with different causes. I document here in case someone also have this issue.



The cause of this behavior on my machine is this autohotkey script that I use for browser gestures. Exiting this script fixes the issue for me.






share|improve this answer





















  • thanks for this. This made me check my autohotkey script.
    – tinker
    Nov 23 at 7:25




















up vote
1
down vote













My problem was caused by AltDrag. Turning off 'Scroll inactive windows' in it's settings resolved the problem.






share|improve this answer




























    up vote
    0
    down vote













    "KDE Alt Moving Sizing" Autohotkey script found to be the problem.



    For those who are using it, make sure this setting is disabled.
    enter image description here



    The same effect of that checkbox, can be achieved by Windows 10 natively,



    enter image description here






    share|improve this answer




















      protected by bwDraco Apr 26 '16 at 4:37



      Thank you for your interest in this question.
      Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).



      Would you like to answer one of these unanswered questions instead?














      5 Answers
      5






      active

      oldest

      votes








      5 Answers
      5






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes








      up vote
      8
      down vote



      accepted










      Open your Start Menu and go to Settings > Devices > Mouse and Touchpad.



      There should be an option called Scroll inactive windows. It's turned off by default, so try turning it on.



      It worked perfectly for my HP computer.






      share|improve this answer























      • Strange, this fixed it somehow. Thanks!
        – boxspah
        Mar 6 '16 at 17:22















      up vote
      8
      down vote



      accepted










      Open your Start Menu and go to Settings > Devices > Mouse and Touchpad.



      There should be an option called Scroll inactive windows. It's turned off by default, so try turning it on.



      It worked perfectly for my HP computer.






      share|improve this answer























      • Strange, this fixed it somehow. Thanks!
        – boxspah
        Mar 6 '16 at 17:22













      up vote
      8
      down vote



      accepted







      up vote
      8
      down vote



      accepted






      Open your Start Menu and go to Settings > Devices > Mouse and Touchpad.



      There should be an option called Scroll inactive windows. It's turned off by default, so try turning it on.



      It worked perfectly for my HP computer.






      share|improve this answer














      Open your Start Menu and go to Settings > Devices > Mouse and Touchpad.



      There should be an option called Scroll inactive windows. It's turned off by default, so try turning it on.



      It worked perfectly for my HP computer.







      share|improve this answer














      share|improve this answer



      share|improve this answer








      edited Dec 13 '15 at 18:34









      fixer1234

      17.5k144381




      17.5k144381










      answered Dec 11 '15 at 9:00









      user532444

      961




      961












      • Strange, this fixed it somehow. Thanks!
        – boxspah
        Mar 6 '16 at 17:22


















      • Strange, this fixed it somehow. Thanks!
        – boxspah
        Mar 6 '16 at 17:22
















      Strange, this fixed it somehow. Thanks!
      – boxspah
      Mar 6 '16 at 17:22




      Strange, this fixed it somehow. Thanks!
      – boxspah
      Mar 6 '16 at 17:22












      up vote
      3
      down vote



      +25










      I am not yet familiar with windows X, but i have a few things you can try.



      First, on some mice, there is a compatibility button, changing it between two operating systems, usually windows 8 and windows 7. If you mouse has one of these, try it in both states.



      If that does not work, see if you can find a way to disable the keyboard's touch pad, and see if that helps.



      If neither of the above solutions solve your problem, go to run, and type "devmgmt.msc" and hit Enter. Find your mouse, and see if it has a yellow error. If it does, you likely have a driver problem. If not, check your connections, and make sure there is a clear path between your USB fob for the mouse and the mouse itself.



      Hope it helps, mrdorkface



      UPDATE: Based on new information that has been brought forward, I would say the simplest fix that I know for your problem would be to get into the habit of clicking on the scroll bar every time you open the start menu. I have never had nor heard of a problem like this, so I doubt the fix is easy. If anyone else has an answer to DominatorX's question, please do share.






      share|improve this answer























      • So far, there is no compatibility switch on my mouse, and there are no errors with my mouse in Device Manager. Still working on disabling my touchpad. Thanks for the tips though!
        – boxspah
        Oct 30 '15 at 0:53










      • Disabled touchpad from the settings menu, and still no resolution. I did discover something interesting though... (see update in question)
        – boxspah
        Oct 30 '15 at 0:57












      • Does clicking anywhere in the window work, or only the scrollbar?
        – mrdorkface
        Oct 30 '15 at 2:13










      • I meant does clicking anywhere in the window allow it to scroll properly...
        – mrdorkface
        Oct 31 '15 at 19:19










      • Clicking anywhere in the Start Menu will allow scrolling.
        – boxspah
        Mar 6 '16 at 17:21















      up vote
      3
      down vote



      +25










      I am not yet familiar with windows X, but i have a few things you can try.



      First, on some mice, there is a compatibility button, changing it between two operating systems, usually windows 8 and windows 7. If you mouse has one of these, try it in both states.



      If that does not work, see if you can find a way to disable the keyboard's touch pad, and see if that helps.



      If neither of the above solutions solve your problem, go to run, and type "devmgmt.msc" and hit Enter. Find your mouse, and see if it has a yellow error. If it does, you likely have a driver problem. If not, check your connections, and make sure there is a clear path between your USB fob for the mouse and the mouse itself.



      Hope it helps, mrdorkface



      UPDATE: Based on new information that has been brought forward, I would say the simplest fix that I know for your problem would be to get into the habit of clicking on the scroll bar every time you open the start menu. I have never had nor heard of a problem like this, so I doubt the fix is easy. If anyone else has an answer to DominatorX's question, please do share.






      share|improve this answer























      • So far, there is no compatibility switch on my mouse, and there are no errors with my mouse in Device Manager. Still working on disabling my touchpad. Thanks for the tips though!
        – boxspah
        Oct 30 '15 at 0:53










      • Disabled touchpad from the settings menu, and still no resolution. I did discover something interesting though... (see update in question)
        – boxspah
        Oct 30 '15 at 0:57












      • Does clicking anywhere in the window work, or only the scrollbar?
        – mrdorkface
        Oct 30 '15 at 2:13










      • I meant does clicking anywhere in the window allow it to scroll properly...
        – mrdorkface
        Oct 31 '15 at 19:19










      • Clicking anywhere in the Start Menu will allow scrolling.
        – boxspah
        Mar 6 '16 at 17:21













      up vote
      3
      down vote



      +25







      up vote
      3
      down vote



      +25




      +25




      I am not yet familiar with windows X, but i have a few things you can try.



      First, on some mice, there is a compatibility button, changing it between two operating systems, usually windows 8 and windows 7. If you mouse has one of these, try it in both states.



      If that does not work, see if you can find a way to disable the keyboard's touch pad, and see if that helps.



      If neither of the above solutions solve your problem, go to run, and type "devmgmt.msc" and hit Enter. Find your mouse, and see if it has a yellow error. If it does, you likely have a driver problem. If not, check your connections, and make sure there is a clear path between your USB fob for the mouse and the mouse itself.



      Hope it helps, mrdorkface



      UPDATE: Based on new information that has been brought forward, I would say the simplest fix that I know for your problem would be to get into the habit of clicking on the scroll bar every time you open the start menu. I have never had nor heard of a problem like this, so I doubt the fix is easy. If anyone else has an answer to DominatorX's question, please do share.






      share|improve this answer














      I am not yet familiar with windows X, but i have a few things you can try.



      First, on some mice, there is a compatibility button, changing it between two operating systems, usually windows 8 and windows 7. If you mouse has one of these, try it in both states.



      If that does not work, see if you can find a way to disable the keyboard's touch pad, and see if that helps.



      If neither of the above solutions solve your problem, go to run, and type "devmgmt.msc" and hit Enter. Find your mouse, and see if it has a yellow error. If it does, you likely have a driver problem. If not, check your connections, and make sure there is a clear path between your USB fob for the mouse and the mouse itself.



      Hope it helps, mrdorkface



      UPDATE: Based on new information that has been brought forward, I would say the simplest fix that I know for your problem would be to get into the habit of clicking on the scroll bar every time you open the start menu. I have never had nor heard of a problem like this, so I doubt the fix is easy. If anyone else has an answer to DominatorX's question, please do share.







      share|improve this answer














      share|improve this answer



      share|improve this answer








      edited Nov 5 '15 at 16:25

























      answered Oct 29 '15 at 14:30









      mrdorkface

      806




      806












      • So far, there is no compatibility switch on my mouse, and there are no errors with my mouse in Device Manager. Still working on disabling my touchpad. Thanks for the tips though!
        – boxspah
        Oct 30 '15 at 0:53










      • Disabled touchpad from the settings menu, and still no resolution. I did discover something interesting though... (see update in question)
        – boxspah
        Oct 30 '15 at 0:57












      • Does clicking anywhere in the window work, or only the scrollbar?
        – mrdorkface
        Oct 30 '15 at 2:13










      • I meant does clicking anywhere in the window allow it to scroll properly...
        – mrdorkface
        Oct 31 '15 at 19:19










      • Clicking anywhere in the Start Menu will allow scrolling.
        – boxspah
        Mar 6 '16 at 17:21


















      • So far, there is no compatibility switch on my mouse, and there are no errors with my mouse in Device Manager. Still working on disabling my touchpad. Thanks for the tips though!
        – boxspah
        Oct 30 '15 at 0:53










      • Disabled touchpad from the settings menu, and still no resolution. I did discover something interesting though... (see update in question)
        – boxspah
        Oct 30 '15 at 0:57












      • Does clicking anywhere in the window work, or only the scrollbar?
        – mrdorkface
        Oct 30 '15 at 2:13










      • I meant does clicking anywhere in the window allow it to scroll properly...
        – mrdorkface
        Oct 31 '15 at 19:19










      • Clicking anywhere in the Start Menu will allow scrolling.
        – boxspah
        Mar 6 '16 at 17:21
















      So far, there is no compatibility switch on my mouse, and there are no errors with my mouse in Device Manager. Still working on disabling my touchpad. Thanks for the tips though!
      – boxspah
      Oct 30 '15 at 0:53




      So far, there is no compatibility switch on my mouse, and there are no errors with my mouse in Device Manager. Still working on disabling my touchpad. Thanks for the tips though!
      – boxspah
      Oct 30 '15 at 0:53












      Disabled touchpad from the settings menu, and still no resolution. I did discover something interesting though... (see update in question)
      – boxspah
      Oct 30 '15 at 0:57






      Disabled touchpad from the settings menu, and still no resolution. I did discover something interesting though... (see update in question)
      – boxspah
      Oct 30 '15 at 0:57














      Does clicking anywhere in the window work, or only the scrollbar?
      – mrdorkface
      Oct 30 '15 at 2:13




      Does clicking anywhere in the window work, or only the scrollbar?
      – mrdorkface
      Oct 30 '15 at 2:13












      I meant does clicking anywhere in the window allow it to scroll properly...
      – mrdorkface
      Oct 31 '15 at 19:19




      I meant does clicking anywhere in the window allow it to scroll properly...
      – mrdorkface
      Oct 31 '15 at 19:19












      Clicking anywhere in the Start Menu will allow scrolling.
      – boxspah
      Mar 6 '16 at 17:21




      Clicking anywhere in the Start Menu will allow scrolling.
      – boxspah
      Mar 6 '16 at 17:21










      up vote
      1
      down vote













      I experience a similar thing recently but with different causes. I document here in case someone also have this issue.



      The cause of this behavior on my machine is this autohotkey script that I use for browser gestures. Exiting this script fixes the issue for me.






      share|improve this answer





















      • thanks for this. This made me check my autohotkey script.
        – tinker
        Nov 23 at 7:25

















      up vote
      1
      down vote













      I experience a similar thing recently but with different causes. I document here in case someone also have this issue.



      The cause of this behavior on my machine is this autohotkey script that I use for browser gestures. Exiting this script fixes the issue for me.






      share|improve this answer





















      • thanks for this. This made me check my autohotkey script.
        – tinker
        Nov 23 at 7:25















      up vote
      1
      down vote










      up vote
      1
      down vote









      I experience a similar thing recently but with different causes. I document here in case someone also have this issue.



      The cause of this behavior on my machine is this autohotkey script that I use for browser gestures. Exiting this script fixes the issue for me.






      share|improve this answer












      I experience a similar thing recently but with different causes. I document here in case someone also have this issue.



      The cause of this behavior on my machine is this autohotkey script that I use for browser gestures. Exiting this script fixes the issue for me.







      share|improve this answer












      share|improve this answer



      share|improve this answer










      answered Dec 4 '16 at 10:54









      xgdgsc

      5781520




      5781520












      • thanks for this. This made me check my autohotkey script.
        – tinker
        Nov 23 at 7:25




















      • thanks for this. This made me check my autohotkey script.
        – tinker
        Nov 23 at 7:25


















      thanks for this. This made me check my autohotkey script.
      – tinker
      Nov 23 at 7:25






      thanks for this. This made me check my autohotkey script.
      – tinker
      Nov 23 at 7:25












      up vote
      1
      down vote













      My problem was caused by AltDrag. Turning off 'Scroll inactive windows' in it's settings resolved the problem.






      share|improve this answer

























        up vote
        1
        down vote













        My problem was caused by AltDrag. Turning off 'Scroll inactive windows' in it's settings resolved the problem.






        share|improve this answer























          up vote
          1
          down vote










          up vote
          1
          down vote









          My problem was caused by AltDrag. Turning off 'Scroll inactive windows' in it's settings resolved the problem.






          share|improve this answer












          My problem was caused by AltDrag. Turning off 'Scroll inactive windows' in it's settings resolved the problem.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Oct 29 at 8:34









          Gordon Mohrin

          7112




          7112






















              up vote
              0
              down vote













              "KDE Alt Moving Sizing" Autohotkey script found to be the problem.



              For those who are using it, make sure this setting is disabled.
              enter image description here



              The same effect of that checkbox, can be achieved by Windows 10 natively,



              enter image description here






              share|improve this answer

























                up vote
                0
                down vote













                "KDE Alt Moving Sizing" Autohotkey script found to be the problem.



                For those who are using it, make sure this setting is disabled.
                enter image description here



                The same effect of that checkbox, can be achieved by Windows 10 natively,



                enter image description here






                share|improve this answer























                  up vote
                  0
                  down vote










                  up vote
                  0
                  down vote









                  "KDE Alt Moving Sizing" Autohotkey script found to be the problem.



                  For those who are using it, make sure this setting is disabled.
                  enter image description here



                  The same effect of that checkbox, can be achieved by Windows 10 natively,



                  enter image description here






                  share|improve this answer












                  "KDE Alt Moving Sizing" Autohotkey script found to be the problem.



                  For those who are using it, make sure this setting is disabled.
                  enter image description here



                  The same effect of that checkbox, can be achieved by Windows 10 natively,



                  enter image description here







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered Nov 23 at 7:22









                  tinker

                  1135




                  1135

















                      protected by bwDraco Apr 26 '16 at 4:37



                      Thank you for your interest in this question.
                      Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).



                      Would you like to answer one of these unanswered questions instead?



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