LTE Drops Randomly using Mofi 4500 Router











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I've got a data plan through Sprint and I'm using the MOFI4500-4GXeLTE-V2 router. My connection typically gets 20-30 Mbps speed tests and pings are generally 40-80ms range. The Mofi router overview page reports signal strength -99dBm, and signal quality of -7.5. It's generally a very usable signal.



The problem comes in where randomly the connection will "drop out" for 5-30 seconds. Ping reports "Destination Net Unreachable". The MoFi router interface reports that there is no connection to the internet. However, during the drop-out the router continues to report the same parameters for signal strength and quality.



How should I troubleshoot this?










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    down vote

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    I've got a data plan through Sprint and I'm using the MOFI4500-4GXeLTE-V2 router. My connection typically gets 20-30 Mbps speed tests and pings are generally 40-80ms range. The Mofi router overview page reports signal strength -99dBm, and signal quality of -7.5. It's generally a very usable signal.



    The problem comes in where randomly the connection will "drop out" for 5-30 seconds. Ping reports "Destination Net Unreachable". The MoFi router interface reports that there is no connection to the internet. However, during the drop-out the router continues to report the same parameters for signal strength and quality.



    How should I troubleshoot this?










    share|improve this question
























      up vote
      0
      down vote

      favorite









      up vote
      0
      down vote

      favorite











      I've got a data plan through Sprint and I'm using the MOFI4500-4GXeLTE-V2 router. My connection typically gets 20-30 Mbps speed tests and pings are generally 40-80ms range. The Mofi router overview page reports signal strength -99dBm, and signal quality of -7.5. It's generally a very usable signal.



      The problem comes in where randomly the connection will "drop out" for 5-30 seconds. Ping reports "Destination Net Unreachable". The MoFi router interface reports that there is no connection to the internet. However, during the drop-out the router continues to report the same parameters for signal strength and quality.



      How should I troubleshoot this?










      share|improve this question













      I've got a data plan through Sprint and I'm using the MOFI4500-4GXeLTE-V2 router. My connection typically gets 20-30 Mbps speed tests and pings are generally 40-80ms range. The Mofi router overview page reports signal strength -99dBm, and signal quality of -7.5. It's generally a very usable signal.



      The problem comes in where randomly the connection will "drop out" for 5-30 seconds. Ping reports "Destination Net Unreachable". The MoFi router interface reports that there is no connection to the internet. However, during the drop-out the router continues to report the same parameters for signal strength and quality.



      How should I troubleshoot this?







      internet mobile-broadband






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      asked Nov 27 at 1:54









      Steve Horn

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